Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,013 Reviews

97 %

of reviewers recommend Aquapet

4.8

Based on 6,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Aquapet 5 star review on 29th February 2024

Anonymous // 01/01/2019

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“its great item, i will use it for terrarium which i will buy soon, im happy with the size, hope it will work well. thank you”

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Posted 9 months ago

“Ordered few items which were promptly dispatched, arrived quickly and packaged well. Would definitely order again”

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Posted 9 months ago

“Excellent service and delivery. Sensible pricing. Well done!! Thoroughly recommend.”

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Posted 9 months ago

“My order arrived as expected. Sadly I had ordered the wrong size lamp. I emailed to ask if I could return my order and order the correct size. Within half an hour or so I had a reply, of yes and an invoice would be sent for the difference and replacement on its way!”

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Posted 9 months ago

“I had a most helpful telephone conversation about a product I bought from Aquapet last year. Arising from this, I bought another, and it arrived promptly.”

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Posted 9 months ago

“a very good delivery time,great prices.”

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Posted 9 months ago

“I found Aquapet's customer service excellent, and happily rate it five out of five. The cage extension was quite difficult to fit, particularly when it came to releasing the original two white clips 'locking' the roof on. It is less secure now as the clips are loose, and a pair of translucent ones in the package do not seem to fit anywhere! However, it has not capsized so far, held by the bottom white section when lifting to clean. The two budgies needed more space when 'indoors', and are very happy with the height of their top perch in their new tower block.”

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Posted 9 months ago

“Items received within the time period stated and all as ordered”

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Posted 9 months ago

“The cage is fine, it was the construction that was the problem! Instructions are very small print and not full enough. Eventually worked out how to do it but it took way longer than 15 minutes! This was a replacement cage so we knew what it should look like!”