Aquapet Reviews

4.82 Rating 4,973 Reviews
96 %
of reviewers recommend Aquapet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.82 out of 5
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Unit 2 Kings Court
Kingsfield Road

First time customer. I'd decided to buy the Catit Wellness Centre, and found it was far cheaper from Aquapet than anywhere else, especially given the replacement gum stimulator pack that was supposed to come with it.
My order was dispatched almost immediately, on a 48 hour delivery service, for free! There is no apparent minimum spend for this, which is really unusual.
Unfortunately, I didn't receive the extra gum stimulators as promised, and the Treat Spinner I added to my basket to make the order more worthwhile was, I've since seen, a little more expensive from Aquapet than other retailers. Still, the extremely fast dispatch and free delivery is very impressive, so I'd definitely recommend Aquapet on that basis alone.
Posted 7 months ago
Great choice, great price, fast delivery even though we are in lockdown!, will definitely recommend Aquapet.
Posted 9 months ago
Excellent service again from Pete and the team.
The only online shop I use and if I lived near enough for a visit I would shake his hand.
10 out of 10
Posted 1 year ago
Desperately needed a replacement Fluval 105 External Filter Motor Seal Ring to stop my leak. The item arrived well packaged with very fast delivery of a genuine Fluval product, friendly helpful advice/communications when speaking to Aquapet over the phone.
And the best part the price! You will find it hard to purchase the o-ring at a cheeper price else where! Will be buying all my other spares and products from this supplier from now on. Thank you Aquapet.
Posted 2 years ago
My item is well made ,looks good too , my birds will love it when it goes in their cage once they get used to seeing it out on side, one crit, it is a bit small but I guess they will use it if they thirsty or need s bath lol
Posted 2 years ago
Very good service put my order in on Saturday and recievd Monday.Aquapet are als vey competertive on price.I will order again and would recommend to potential buyers.
Posted 2 years ago
I purchased a 3D background for my aquarium, which I asked if it would be possible too have it delivered by the weekend, after receiving a message saying no problem, the item was posted guaranteed 24 hrs delivery thank you ???? Very happy , Great item .
Posted 4 years ago
We received the fish tank feature in the time stated,Very well packed and colourful and as described on line and we think good value.
It fits in the tank and is in good working order and we are very pleased with it.

Thank You.

Ken Kite.
Posted 5 years ago
Very fast efficient service would use them again
Posted 5 years ago
My purchased arrived early and I am very pleased with it
Posted 5 years ago
I orderd this itam last Friday and it arrived today now that's what Call a first class order everything was as discribed and in perfect condition very very happy thank you
Posted 5 years ago
You sent me a submersible aquarium heater instead of the ordered and documented Fluval U4 filter service kit - Not impressed
Posted 5 years ago
Excellent service and fast delivery I will use your company again .
Posted 5 years ago
Good quick service, very helpful
Posted 5 years ago
great price, great quick service, more than happy
Posted 5 years ago
great price, great quick service, more than happy
Posted 5 years ago
Aquapet is rated 4.82 based on 4,973 reviews