Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation of our new shower module went very well. Danny’s workmanship was excellent and he left everything clean and tidy.”

Helpful Report

“Mike was brilliant, he did a lovely job. Very happy with everything.”

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“Great service. The spa bath is fantastic. Lovely neat job and very helpful.”

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“Alex was excellent. Shower is working really well, we are pleased with it.”

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“What a wonderful experience aquability have been from start to finish, have been amazing. Fitting was perfect. Cannot rate them higher.”

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Dear Mr and Mrs Muskett, Thank you for the positive rating and for sharing your feedback. We’re thrilled to hear that the fitting was perfect and that your experience with Aquability was wonderful from start to finish. If there’s anything else we can assist with, please don’t hesitate to let us know. Warm regards, The Aquability Customer Service Team

“For an 85 year old woman the convenience of having a bathroom completely re-fitted in 2 days was wonderful.”

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Dear Mrs Slade, Thank you for the positive rating and for sharing your feedback. We’re delighted to hear that the bathroom re-fit was completed quickly and conveniently for you. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, The Aquability Customer Service Team

“Fitters were good. Very efficient.”

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Dear Mrs Swinburne, Thank you for the positive rating and for sharing your feedback. We’re delighted to hear that the fitters were good and very efficient. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, The Aquability Customer Service Team

“Fantastic service. The bath works great. Fits lovely and the fitter and electrician were fantastic. 5 stars.”

Helpful Report

Dear Mrs Halfpenny, Thank you for the 5-star rating and for sharing your lovely feedback. If there’s anything else we can assist with, please don’t hesitate to let us know. Warm regards, The Aquability Customer Service Team

“Installers did a really good job. They got the job done quickly with no messing about. Everywhere was left clean and tidy”

Helpful Report

Dear Mrs Batty, Thank you for the positive rating and for sharing your feedback. If there’s anything else we can assist with, please don’t hesitate to let us know. Warm regards, The Aquability Customer Service Team

“All went smoothly. Very happy with the job overall”

Helpful Report

Dear Mr Lindley, Thank you for the positive rating and for sharing your feedback. We really appreciate your custom and support. Warm regards, The Aquability Customer Service Team

“Fitter was great and the bath itself has really helped our needs.”

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“We were very impressed with the service received from start to finish. The initial visit felt very personal with no pressure & a simple quote was given there & then. The waiting time for installation was very reasonable & the bath & shower were actually fitted earlier than scheduled. Everything was left clean & tidy & the installation looked just like the photos in the brochure. The operatives were very friendly & helpful and explained fully how it all worked. I wouldn't hesitate to recommend Aquability.”

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“Brilliant service very pleased.”

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“Lovely shower. Excellent service couldn’t be happier.”

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“Lovely Looking shower. Does what we need. Very pleased.”

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“Fantastic service. Shower fits together great and most important I feel safe getting in and out.”

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“Amazing service. Shower is fantastic. Very well put together and most important I feel safe getting in and out.”

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“Superb job completed, fitter was fast and efficient. Follow up electrician was great and very helpful. The office communication was excellent and very smooth. Very happy with the company.”

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“We are very pleased with our walk in shower module which was installed by an excellent tradesman who was careful and friendly. Arrival times both for delivery and the installer were kept. The delivery men were thoughtful and friendly. Thank you.”

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“Done a good job. Plumber was good. Electrician was very good and helpful. I’m happy with the bath. I will say some of the organisation was not good but overall pleased.”

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Dear Mr and Mrs Thompson, Thank you for the positive rating and for taking the time to share your feedback. We’re glad to hear that our installer and electrician performed well and that you’re happy with the new, powered, walk-in & lie down bath and matching suite. We acknowledge that some of the organisation fell short and that it was necessary to return and address some snagging issues to improve the finish of the tiling around the basin and apologise for any stress and inconvenience incurred as a result. We've passed your comments on to our installation and sales teams to help us improve our planning for the future and trust that you are happy with the replacement vanity unit we have installed in response to your concerns. If there’s anything else we can assist with, please let us know. You're satisfaction is extremely important to us and we would be happy to help. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 2,024 reviews