Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,571 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very impressed with my new shower and would recommend to anybody”

Helpful Report

Dear Mrs Rogerson Thank you so much for your kind words and recommendation. We are super happy to hear you are impressed with your new shower and We are glad we could meet your expectations. Kind regards The Aquability Customer Service Team

“Excellent workmanship. My new bath has been a big help.”

Helpful Report

Dear Miss Jackson Thank you so much for leaving us a five star review. We are happy to hear that your new bath has been a big help. Once again thank you for your kind words and we look forward to continuing to provide you with an excellent service. Kind regards The Aquability Customer Service Team

“Very happy with the job. Pump is a bit noisy but all is ok.”

Helpful Report

“Fitter did a very good job. Electrician was very helpful and polite. Very happy”

Helpful Report

Dear Mrs Laurence We greatly appreciate you taking the time to write this review. We are extremely glad to hear that our fitter and electrician demonstrated great professionalism and helpfulness. Kind regards The Aquability Customer Service Team

“It is our pleasure to write this review following the successful installation of our new walk in shower from Aquability. Absolutely superb from start to finish and a first class product. Replacing the bath at home is a big decision but increasing immobility forced the issue. Enquiries locally proved inconclusive but so glad we followed up an advert and contacted this firm. The outlay was well worth it. Right from first telephone contact to completion it was perfect. The office staff replied promptly and within days the local representative Paul Inglis attended and carried out a detailed survey with professional advice and costing. Having paid the initial deposit the required parts and fittings arrived on time and were placed in garage storage. The two fitters Danny and Ethan arrived as arranged and within the day fitted the walk in shower to perfection including plumbing, electrical requirements and the unit itself. Their many years of experience were obvious and the installation was completed to the highest standard. All care was taken with carpets and access route and after clearing up no mess was present whatsoever. Within minutes of departure a crew arrived to remove all traces of the former bath and waste leaving the site completely clear. Yes we daresay shopping around at home may have proved a little less costly but it would never surely have been carried out as good as that provided by Aquability. We can in confidence recommend this company and its product to any of you thinking of installing this shower product. *****”

Helpful Report

“I am very pleased with my new shower. The fitters Scott and Ben have done an excellent job. Everyone at Aquability has been helpful and polite and a pleasure to deal with. Many thanks.”

Helpful Report

Dear Mrs Small Thank you so much for your kind comments regarding the fitters Scott and Ben. your satisfaction is our top priority and we are glad we were able to meet your expectations. Kind regards The Aquability Customer Service Team

“A great job done. Very pleased with the new bath. Great follow up from the electrician”

Helpful Report

Dear Mr Powell Thank you so much for choosing Aquability and for your kind words regarding our services. We are delighted that you are pleased with your new bath and that our electrician were helpful. Once again thank you for choosing us. Kind Regards The Aquability Customer Service Team

“What a superb bath!! We thought the hot water wasn’t working so Aquability sent an inspector round immediately but it turns out we wasn’t working the tap correctly! He was lovely about it though and made sure we knew exactly what we were doing before he left.”

Helpful Report

“Very neat job carried out. Electrician was very helpful on his visit as we had an existing issue.”

Helpful Report

Dear Mr Tyler We greatly appreciate your feedback and we are glad that our electrician was helpful in resolving any issues. Thank you for choosing Aquability. Kind regards The Aquability Customer Team

“Very please bath looks great.”

Helpful Report

Dear Mr and Mrs Fogarty Thank you so much for taking the time to write this review. We truly appreciate your kind words and we are delighted to hear you like the bath. Kind regards The Aquability Customer Service Team

“We are very pleased with our new shower. Everyone we have dealt with has been courteous and very helpful. Thank you for an excellent job week done.”

Helpful Report

Dear Mrs Hill Thank you so much for awarding Aquability a five star rating. We greatly appreciate your kind words and feedback. should you need any further assistance please do not hesitate to reach out to us. Kind regards The Aquability Customer Service team

“We are very pleased with our new bath. The fitting went really well. Everyone we have dealt with have been excellent and very polite and helpful.”

Helpful Report

Dear Mr Nicholson Thank you so much for leaving a five star review. We are extremely happy to hear that you are pleased with your new bath. Your satisfaction is our top priority so do not hesitate to reach out to us if you need any assistance. kind regards The Aquability Customer Service Team.

“I bought this shower as I was told it would fit in exactly the same position as my old bath with no need for making good or re tiling and it’s done just the job.”

Helpful Report

Dear Mr Morling We are very grateful to hear that our services met up to your expectations. Thank you so much for giving Aquability a glowing five star review. Kind Regards The Aquability Customer Service Team

“Very happy with the new bath. Electrician was very helpful on the follow up visit”

Helpful Report

Dear Mrs Billimoria Thank you so much for giving Aquability a glowing five star review. We really appreciate it and we are delighted to hear your happy with your new bath. once again Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team

“The service we’ve received from start to finish has been wonderful.”

Helpful Report

Dear Mrs Neale We truly appreciate your kind words and valuable feedback. We are delighted that our services were able to meet your requirements. Your satisfaction is our top priority so do not hesitate to reach out to us if you need any assistance with anything. Kind regards The Aquability Customer Service Team

“I love my new bath! Everything was very well organised from start to finish. Gary the fitter did an excellent job.”

Helpful Report

Dear Mrs Stevenson Thank you for taking the time to write this review. We are extremely happy to hear that you love your new bath and we appreciate the kind words written on Gary and his services. Kind regards The Aquability Customer Service Team

“Lovely shower unit which has improved our lives. Thank you.”

Helpful Report

Dear Mr and Mrs Harris We truly appreciate you leaving Aquability a glowing five star review. Thank you so much for the kind words and we are glad you are happy with your new shower. Kind regards The Aquability Customer Service Team

“I am very pleased with my new shower. Chris the fitter did an excellent job and worked really hard. Many thanks.”

Helpful Report

Dear Ms Goddard Thank you for taking the time to write a review. We are extremely happy to hear that you are pleased with your new shower and we are thankful for your kind words on Chris. Kind regards The Aquability Customer Service Team

“We love our new shower. Everything went like clockwork and was very organised. The rubbish was removed promptly and they even swept up after loading the rubbish.”

Helpful Report

Dear Mr Bell We Truly appreciate your valuable feedback and we are delighted to hear that you are loving your new shower. Your satisfaction is our top priority so do not hesitate to reach out to us if you find yourself needing any assistance in the future. Kind regards The Aquability Customer Service Team

“Really happy with my new shower. Everyone who I have dealt with has been excellent. The fitter Dan was great and he’s done a fantastic job. Many thanks.”

Helpful Report

Dear Mrs Winter We hugely appreciate the valuable feedback and we are glad to hear that you are really happy with your new shower. Kind regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,571 reviews