Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,765 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank everyone for a good clean service,installation went well and fitted in half a day, only problem we have is the seat could in the bath could have been a little higher”

Helpful Report

Dear Mrs Binks, Thank you for your kind comments! We’re delighted to hear that the installation went smoothly and that you appreciated our clean service. We value your feedback regarding the seat height in the bath and will be organising an inspection to see if we can adjust this to suit you better. Warm regards, The Aquability Customer Service Team

“We ordered the new shower because I have severe back pain, it has helped in every way imaginable. We are so please, all promises have been fulfilled. Simon is a credit to the company, very helpful and polite he’s done an amazing job. We ordered because my sister was so pleased with theirs, after seeing their shower we thought it was exactly what we needed.”

Helpful Report

Dear Mr and Mrs Brown, Thank you so much for your wonderful review! We're thrilled to hear that your new shower has made such a positive impact and that Simon provided you with helpful and polite service. It's fantastic to learn that your sister’s experience inspired your decision to choose us. We truly appreciate your feedback and support! Warm wishes, The Aquability Customer Service Team

“Very happy with everything overall now it is all complete. Only issue was having to wait a while to get a new screen which was accidentally damaged on install”

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“Phil was fantastic. Arrived on time, great service.”

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“We are delighted with our new bath, everything has gone like clockwork. We have been kept informed throughout the whole process. Simon has done a lovely job”

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“Nice clean job and everything was explained well. Happy with the overall look of the shower.”

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“Very good finish, prompt, did it in a day and a half. Very happy with the product, good pressure on the taps. All good.”

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“I am very pleased with my new walk in shower. Much better and safer than climbing into the bath to use the old one. The electrician - Adam - was excellent and he explained everything he did and even replaced an old ceiling light for me. The 2 fitters - Al and Chris - were also very kind and efficient and did the job in 6 hours. All the old fittings were removed the next day as promised.”

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“Fantastic fitting bath looks lovely, very pleased.”

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“Fantastic from start to finish. Fitter and electrician were so polite and worked very Hard. 5 stars aquability.”

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“Friendly and helpful staff. Fitter was friendly and tidy and did a good job. Very happy. Would recommend”

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“Very happy with everything. Fitters did a very good job and kept everywhere nice and tidy. Rubbish was collected the same day which was a pleasant surprise”

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“Very happy with everything. Fitters and electrician were very efficient and tidy.”

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“We are very pleased with the installation. It was very tidy and polite and the finished looks great. All the rubbish was removed the next day. Many thanks.”

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“The product has been excellent so far. The fitter Marc was neat and tidy and worked very hard indeed.”

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“The installation of my new shower went very well. Danny the installer was very clean and tidy and completed the job by mid afternoon. All the rubbish was collected the next morning. Overall a very good experience.”

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“Very pleased, excellent service”

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“The organisation of the installation has been excellent followed by a tidy and professional installation. From an appearance point of view it looks an excellent installation.”

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“Amazing work. The seat is great. So pleased.”

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“Fantastic work. The seat in the shower is great. Able to do everything I want.”

Helpful Report

Aquability is rated 4.9 based on 1,765 reviews