Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,575 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everybody was on time and very tidy. Very happy with my new shower unit it has been a massive help”

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“I’m very happy with my shower and the level of detail that has gone in to it”

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“Very happy with the shower cubicle. Would recommend highly”

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“Absolutely brilliant. Marc did an excellent job and it's been a brilliant service from start to finish.”

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“Very helpful. Very good time keeping. And very tidy. Would recommend.”

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“Rep and fitters were superb, girls in office great. Could not fault installation and love my new shower. My daughter has actually placed an order too!!”

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“Very happy with the job overall. Engineers all turned up on time when they said they would. Would highly recommend”

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“Everybody turned up on time when they said they would. Pleasant and efficient engineers. Would highly recommend”

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“Brilliant piece of kit really impressive”

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“I was very wobbly getting in old shower, this has made things a lot easier for me with lots of grab rails and a seat. Plenty of room for me, would highly recommended to anyone with mobility issues.”

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“We had an issue with a leak coming from the shower door area, after contacting customer service at Aquability, a service engineer arrived and resolved the problem to our satisfaction, brilliant service!”

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“Love my new fits in perfect in my very small bathroom”

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“Thank you for a prompt service. The shower works very well and the after service was excellent. We had a few questions that were answered very well by your inspector.”

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“The bath has been installed to a high standard and had given me exactly what I needed.”

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“Great job, all done in one day, amazing.”

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“I love my new bath. Simon has done a fantastic job”

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“Adam has done a very thorough job and tidied up immaculately. Very satisfied with Paul the fitter who did a very good job . Very pleased with the product and the company.”

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“Very please. Very tidy 5 star.”

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“Excellent bath fitted in a day as promised. Installers did a fantastic job thanks very much.”

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“I have had to call you to fix a problem with the shower every year for the last five years. This shower cost my late husband £7000.00 . It is not worth anything like it . Your extended warranty is £549 for four years which astronomical. If I can not afford this and the shower breaks down I can not keep myself clean. What you need to do is remove it and put back a bath and mixer tap with a hose and shower head. That is the least you can do . This has been a ripoff from the start. I am so angry with this company!!!!”

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Dear Mrs Coldrake We're sorry that you have required several maintenance visits since installation and that you are struggling to afford to re-enrol on the Totalcare Service Plan at present. As a gesture of goodwill, we have offered you a discount to renew your warranty when it expires. Please call Shannon to discuss on 01252 451504. Kind regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,575 reviews