Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,576 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had to call you to fix a problem with the shower every year for the last five years. This shower cost my late husband £7000.00 . It is not worth anything like it . Your extended warranty is £549 for four years which astronomical. If I can not afford this and the shower breaks down I can not keep myself clean. What you need to do is remove it and put back a bath and mixer tap with a hose and shower head. That is the least you can do . This has been a ripoff from the start. I am so angry with this company!!!!”

Helpful Report

Dear Mrs Coldrake We're sorry that you have required several maintenance visits since installation and that you are struggling to afford to re-enrol on the Totalcare Service Plan at present. As a gesture of goodwill, we have offered you a discount to renew your warranty when it expires. Please call Shannon to discuss on 01252 451504. Kind regards The Aquability Customer Service Team

“George done a great job, worked so hard. Very happy with our new bath.”

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“Very easy from the word go, fitter was very good. Very satisfied with the shower.”

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“Couldn’t fault installation, happy with new shower, I love it!”

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“The shower has been a god send for my husband, 5 stars”

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“We are thrilled with our new bath, everyone involved have been so helpful and pleasant”

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“Mark did a lovely job of fitting my new shower, we are really pleased”

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“Good service. Excellent job well done. Both the fitters and electrician did a very good job and we're very tidy. Would recommend to anybody”

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“Very pleased very helpful.”

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“Fantastic service professional engineer very happy 5star”

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“Every aspect of the shower installation went very well. We would recommend you to anyone.”

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“Absolutely brilliant service, everyone in the office is so polite and willing to help. The two fitters have done an amazing job, I am so pleased.”

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“Very happy with the installation. Very happy with the product. Would highly recommend. Simon was very efficient and worked very hard.”

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“Very efficient install, left house spotless. All rubbish cleared, happy with shower would recommend.”

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“Absolutely Stirling Job by a young man called Daniel.”

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“Great service friendly staff. Very happy with the shower.”

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“Everything fine overall extremely pleased”

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“Very satisfied with the quality of workmanship and the pleasant personalities I'd Aquabilities workforce.”

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“Job well done”

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“A very amiable and polite team of workmen. Very efficient and very happy with the product.”

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Aquability is rated 4.9 based on 1,576 reviews