Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,376 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were so happy with the service, and the quality of our bath and it’s installation. The sales manager, Anthony Bath, was so helpful, pleasant and friendly. The person who installed it, Stacy, was the same and also a really hard and careful worker. His workmanship was excellent. I would thoroughly recommend this company to anyone thinking of having one of your baths installed.”

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“Everything seems great not used much as only just fitted, no complaints from us. Everyone friendly and polite”

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“Absolutely delighted with the bath. The pump was fitted at a later date and the difference it’s made with the fill time is remarkable. Thank you everyone.”

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“The bath is excellent and a real addition to our house which will enable us to bath in safety.”

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“The shower is lovely Mike did a brilliant job.”

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“Mike has done a wonderful job, he left my property spotless. I am very happy with the my new shower. Thank you”

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“We are very pleased, both Simon and Rob have done a lovely job”

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“Very happy with the new shower”

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“Happy with shower. It's been a massive help to me. Mrs Webb”

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“I have had my shower several years and it still looks new, the seal on shower door perished which was fixed by Aquability team promptly”

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“not at all happy with the after care we received. We had a severe leak from the new bath tap and it took many phone calls to register this with aquability. They said they had no plumbers available to fix it so the leak went on and on, even though we were all trying to save water. I made calls sometimes twice a day but we were left to our own devices . We are in our 80's and quite immobile (hence the new disabled bath) .Surely there is a responsibility to their clients to be looked after when things go wrong. I cannot recommend this company .”

Helpful Report

We're very sorry that we were unable to visit you straight away but we did replace the dripping tap within four working days and have sent you a cheque to cover the cost of any increased water usage. We apologise for inadvertently causing you so much stress and worry, whilst waiting for our engineer, and trust that everything is now working correctly and that you are otherwise happy with your new bath.

“Really happy with my new shower. It has colour matched the sink and toilet lovely.”

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“I am so pleased with my new shower, Mark the fitter was brilliant. He was so courteous and left my property clean and tidy.”

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“Wow I can’t finally have a bath again after struggling so long to get into my old one. The controls are so simple to use. I look forward to many years of hassle free bathing.”

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“The bath is lovely. No complaints here. I am very pleased with every aspect of the timing of the delivery, installation and post inspection.”

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“We are thrilled with our new shower. We can't believe how big the showering area is. Absolutly fantastic”

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“Great job fitting our walk in bath. Guys came and check the installation afterwards and provided electrical certificates”

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“Very pleased with my new bath”

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“I’m over the moon with my new bath. We had a little issue after installation but Aquability came out straight away and resolved it.”

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“1st class service. You pay for what you get which is quality”

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Aquability is rated 4.9 based on 1,376 reviews