Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,574 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had Scott and Ben at our place a couple of days ago to fit our new shower. They did an excellent job and kept us informed when they had to lift the shower tray slightly to accommodate the waste pipe. The installation went very well and everything was left very clean and tidy. A couple of months before the installation Paul was here, guiding us through the options and measuring up and explaining the whole process to us. He brought a sample of the material used and I was very impressed by the weight and strength of the panels. There'll be no creaking when I get in to the shower. I wouldn't hesitate to recommend Aquability to anyone requiring a top quality shower fitting.”

Helpful Report

“Very happy with the service and the installation.”

Helpful Report

“Totally unsuitable for people with our disabilities. In my opinion sold to us in error. I have written to “RIP off Britain””

Helpful Report

Dear Peter Thank you for your feedback. We understand that you are unhappy with having to wait in the walk-in bath while it fills. Unfortunately, since you have a pressurised system and an excellent flow rate already, there is nothing we can do to reduce the wait-time in this instance. If you have any other issues with the bath that we are not aware of, please do get in contact with us again and we will be happy to assist you. Kind regards The Aquability Customer Service Team

“Thank you to Fiona who guided us through the purchase of our shower, the office staff who updated us about deliveries etc, the lads who delivered all the parts, but especially to Simon who worked so hard from start to finish, doing an excellent job of installing our shower and even clearing up afterwards. We would have no hesitation in recommending Aquibility.”

Helpful Report

“I am very pleased, Simon has done a fantastic job.”

Helpful Report

“Brilliant!! Couldn’t be any better. Has made showering so much easier. Would highly recommend”

Helpful Report

“So please. Couldn’t ask for more.”

Helpful Report

“We are very happy with the service from all 3 men who fitted the bath and sink and toilet and checked the electrics . Everyone was very friendly and helpful . Thank you”

Helpful Report

“Very good service, no problems. Very tidy workers, no mess left behind, Very pleased thank you very much.”

Helpful Report

“Arrived on time, very polite staff, would be happy to have the fitter back again. Very happy with the shower enclosure.”

Helpful Report

“I’m delighted with my new shower”

Helpful Report

“Fitter was very clean and quick, complete satisfaction with our finished shower. Had made showering for my arthritic wife a lot easier. We would recommend”

Helpful Report

“Has made bathing a lot easier for us, very happy with fitter done an excellent job. Would recommend.”

Helpful Report

“What a wonderful shower which was installed in a day as promised. We are very pleased with the finish.”

Helpful Report

“Very please with the electrician. Explained everything he was doing. Highly recommend 5 star”

Helpful Report

“Very please 5 star”

Helpful Report

“Finally a company that delivers on its promise. Over the moon with both our showers, would recommend”

Helpful Report

“After a small hiccup to start with, I couldn’t really fault everything from start to finish. Very happy with fitter, installation and new shower has really helped out my wife and carer”

Helpful Report

“We had both a bath and a shower installed in the same bathroom. The fitters did a very nice job. The floor was left exposed a bit as the old bath was wider than the new shower but this was sorted easily along with boxing in some pipes. Very good job.”

Helpful Report

“Very please with the whole process. Stacey was fantastic. Recommended to two friend. 5 star”

Helpful Report

Aquability is rated 4.9 based on 1,574 reviews