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Aquability Reviews

4.9 Rating 1,560 Reviews
99 %
of reviewers recommend Aquability
Company Reviews Metrics Info
4.9
Based on 1,560 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Read Aquability Reviews

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Smith
Verified Buyer
“Very happy with my new bath. Paul was excellent, very neat very tidy. Company was very efficient in every way. 100% would recommend and already have.”
Helpful Report
Dear Mrs Smith Thank you for your 5-star review! We're pleased to hear that you're very happy with your new bath and that Paul provided excellent service while maintaining a neat and tidy work environment. Your recommendation means a lot to us. Kind regards The Aquability Customer Service Team
Mr A Mrs. Smith
Verified Buyer
“Perfect, very happy with the installation and the whole team.”
Helpful Report
Dear Mr Smith Thank you so much for your 5-star review! We're delighted to hear that you are very happy with the installation and the whole team. We appreciate your kind words. Kind regards The Aquability Customer Service Team
Mrs Steadman
Verified Buyer
“The bath looks amazing, I am really pleased. Simon was fantastic, he couldn’t have been anymore helpful. I am so pleased.”
Helpful Report
Dear Mrs Steadman Thank you for your fantastic 5-star review! We're delighted to hear that you're pleased with your new bath and that our installer, Simon provided you with such helpful service. Thank you for recommending us. Kind regards The Aquability Customer Service Team
Mr C Green
Verified Buyer
“Very please. The bath works great. Really helps mum get in and out the bath with the seat, and the door to allow her to not have to step in is fantastic.”
Helpful Report
Dear Mr Green Thank you so much for your wonderful 5-star review! It's great to hear that the seat and door have made such a positive difference for your mum and we appreciate your kind words and support. Kind regards The Aquability Customer Service Team
Mr A Mrs. Morley
Verified Reviewer
“Excellent service courteous and efficient.”
Helpful Report
Dear Mr and Mrs Morley Thank you for your excellent 5-star review! We're so glad to hear that you found our service to be courteous and efficient. Your satisfaction is our top priority. Kind regards The Aquability Customer Service Team
Mr A Mrs Grey
Verified Buyer
“Very happy with the bath room, fitter did a good job. Communication very smooth and efficient. Would highly recommend Aquability. Very pleased with everything.”
Helpful Report
Dear Mr and Mrs Grey Thank you for your wonderful 5-star review! We're pleased to hear that you're very happy with your bathroom and that our fitter provided you with excellent service. Your kind words regarding our communication means a lot to us. We appreciate your recommendation. Kind regards The Aquability Customer Service Team
Mrs Warner
Verified Buyer
“Fantastic job done by everyone. Very pleased with the bath. Excellent workmanship”
Helpful Report
Dear Mrs Warner Thank you for your fantastic 5-star review! We're delighted to hear that you are pleased with your new bath and that our team's workmanship met your expectations. Your kind words truly motivate us! Kind regards, The Aquability Customer Service Team
Mrs Tindall
Verified Buyer
“Very please. The shower works fantastic, could not ask for me.”
Helpful Report
Dear Mrs Tindall Thank you for your wonderful 5-star review! We're pleased to hear that your shower is working fantastic and that you couldn't ask for more. Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team
Mr A Mrs. Swatkins
Verified Buyer
“Excellent service and very happy with the installation. It’s a luxury to have a bath after 5 years and one that’s efficient and is amazing.”
Aquability 5 star review on 14th February 2025
Helpful Report
Dear Mr Swatkins Thank you for your amazing 5-star review! We're so pleased to hear that you're enjoying the luxury of having a bath again after five years and that the installation went smoothly. Thank you for recommending us! Kind regards The Aquability Customer Service Team
Mr A Webb
Verified Buyer
“Excellent product which is helpfully accessible & creates a great shower experience; subsequent follow-up on electrical connection very helpful”
Aquability 5 star review on 14th February 2025
Helpful Report
Dear Mr Webb Thank you for your fantastic 5-star review! It's great to hear that our product has enhanced your shower experience and that you found it accessible. We're also glad the follow-up on the electrical connection was helpful. Your feedback is greatly appreciated! Kind regards, The Aquability Customer Service Team
Mr Edwards
Verified Buyer
“Amazing install. Whole team were great. Cannot wait to start using the shower.”
Helpful Report
Dear Mr Edwards Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our team during the installation. We can't wait for you to start enjoying your new shower! Kind regards, The Aquability Customer Service Team
M Bashford
Verified Buyer
“Very satisfied. The guys were excellent who installed it and the whole process was smooth from start to finish. Would recommend.”
Helpful Report
Dear Mr Bashford Thank you for your fantastic 5-star review! We're pleased that you were satisfied with the installation process and that everything went smoothly. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team
Mrs Gaskin
Verified Buyer
“I love it, I absolutely love it. When I’m in the shower I don’t want to get out! It’s really helped me and I’m so grateful.”
Helpful Report
Dear Mrs Gaskin Thank you for your wonderful 5-star review! We're so happy to hear that you love your shower and are enjoying it so much. It's great to know that it's made such a positive impact for you. Kind regards, The Aquability Customer Service Team
Mrs N Heron
Unverified Reviewer
“A massive thank you for the work you did, installing a new shower cubical. The bath was removed, there was no mess, every where was left clean and tidy. The work was carried out very professionally { I cannot remember the names of the fitters, I apologize}. The whole experience from delivery to completion was excellent and I am very, very pleased with with my new shower cubical. I recommend Aquability with no hesitation. Recommend a 5 Star rating.”
Helpful Report
Dear Mrs Heron, Thank you so much for your wonderful 5-star review! We're delighted to hear that you are very pleased with your new shower cubical and that our team left everything clean and tidy. We appreciate your kind words about the professionalism of our fitters, and we’re glad the entire experience met your expectations. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team
Mr Goodman
Verified Buyer
“I am very pleased with our new bath, the fitter Gary worked very hard. He was very tidy and left our home spotless. Many thanks.”
Aquability 5 star review on 11th February 2025
Helpful Report
Dear Mr Goodman Thank you for your wonderful 5-star review! It's great to hear that you are pleased with your new Ultimate shower/bath and that Gary made such a positive impact. We appreciate your kind words and are glad to have left your home spotless! Many thanks, The Aquability Customer Service Team
Mrs Benger
Verified Buyer
“Excellent service, lovely shower just what we needed. Perfect for our needs.”
Helpful Report
Dear Mrs Benger Thank you so much for your wonderful 5-star review! We're delighted to hear that our shower perfectly meets your needs and that you experienced excellent service. Your satisfaction is our top priority! Kind regards, The Aquability Customer Service Team
Mr J Trumble
Verified Buyer
“From start to finished was fantastic. The seat makes such a difference. The fitter was fanatic and the electrician was great 5 star. Highly recommend.”
Helpful Report
Dear Mr Trumble Thank you for your 5-star review! We're delighted to hear that you had such a fantastic experience from start to finish. It's great to know the seat made a difference for you, and we'll be sure to pass your compliments to both the fitter and electrician. Your recommendation is appreciated! Kind regards, The Aquability Customer Service Team
Mr Dunkley
Verified Buyer
“We are satisfied it is very good. Quick fitter cleaned up after himself, he actually left it cleaner than when he started. The product is great for my arthritis.”
Helpful Report
Dear Mr Dunkley Thank you for your wonderful 5-star review! It's great to hear that you are satisfied with both the installation and the product, and that our walk-in bath is helping with your arthritis. Your feedback is invaluable to us! Kind regards, The Aquability Customer Service Team
Mrs Sizer
Verified Buyer
“The fitter Gary was very tidy and completed an excellent job fitting our new bath.”
Aquability 5 star review on 10th February 2025
Helpful Report
Dear Mrs Sizer Thank you for your wonderful 5-star review! We're delighted to hear that Gary made a positive impression with his tidy work and excellent installation of your new bath. Your satisfaction is our priority, and we appreciate your kind feedback! Kind regards, The Aquability Customer Service Team
Mrs Bright
Verified Buyer
“Very with the service, all ran swimmingly. Very happy with the engineers that came as well as the office staff. Very happy with the bath. I would recommend Aquability!”
Helpful Report
Dear Mrs Bright Thank you for your outstanding 5-star review! We're pleased to hear that both our engineers and office staff made a positive impression. It’s wonderful to know that you're happy with your new bath! We truly appreciate your recommendation. Kind regards The Aquability Customer Service Team
Aquability is rated 4.9 based on 1,560 reviews
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