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Aquability Reviews

4.9 Rating 1,558 Reviews
99 %
of reviewers recommend Aquability
Company Reviews Metrics Info
4.9
Based on 1,558 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Read Aquability Reviews

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Wilson
Verified Buyer
“Well satisfied with everything.”
Helpful Report
Dear Mr Wilson Thank you for your review and positive feedback. We’re delighted to hear that you are satisfied with the installation. Kind regards, The Aquability Customer Service Team
Mrs Fowler
Verified Buyer
“Very pleased with the job.”
Aquability 5 star review on 27th March 2025
Helpful Report
Dear Mrs Fowler Thank you so much for the five star rating! We’re delighted to hear that you are very pleased with the job. Your satisfaction is our top priority. Kind regards, The Aquability Customer Service Team
Mr Watchorn
Verified Buyer
“Everything was very well organised. Chris the installer completed a top job, he was very polite and tidy.”
Helpful Report
Dear Mr. Watchorn Thank you for your wonderful review! We are so glad to hear that everything was well organized and that Chris did a top-notch job. Your feedback means a lot to us! Kind regards, The Aquability Customer Service Team
Mr A Mrs. Cooper
Verified Buyer
“5 stars all the way, really happy with the product and would recommend.”
Aquability 5 star review on 25th March 2025
Helpful Report
Dear Mr and Mrs Cooper Thank you for your wonderful review! We're thrilled to hear that you're really happy with the product and appreciate your recommendation. Your satisfaction is important to us. Kind regards, The Aquability Customer Service Team
Mr Smith
Verified Buyer
“Impressed with the fitter. Everything was done to a good standard and kept clean. Electrician was very thorough. Happy with everything from start to finish.”
Helpful Report
Dear Mr Smith Thank you for your wonderful review and for taking the time to share your experience! We’re thrilled to hear that you were impressed with our fitter and that the quality of work meets your expectations. Keeping everything clean and tidy is important to us, and it’s great to know that our electrician's thoroughness stood out to you. Your satisfaction from start to finish is what we strive for! Kind regards, The Aquability Customer Service Team
B Loft
Unverified Reviewer
“Work ran smoothly from start to finish. Very happy with Stacy the plumber. Very clean and tidy.Rubbish taken away.Excellent job”
Helpful Report
Dear Mrs Loft, Thank you for your wonderful review! We’re so pleased to hear that everything ran smoothly and that you were happy with Stacey's work. Maintaining a clean and tidy environment is important to us, and we’re glad that you appreciated that. Your feedback truly means a lot! Kind regards, The Aquability Customer Service Team
Mr Walkerdine
Verified Buyer
“Communication was ok. Follow up after was very good. Very happy with the shower.”
Helpful Report
Dear Mr Walkerdine, Thank you for the five star rating! It’s fantastic to know that you’re enjoying your new shower and that that you were pleased with the follow-up! Kind regards, The Aquability Customer Service Team
Mr Machin
Verified Buyer
“All work carried out to correct specification. Happy with the overall job.”
Helpful Report
Dear Mr Machin, Thank you for your wonderful review! We’re glad to hear that you are happy with the work carried out. Your satisfaction is what we strive for! Kind regards, The Aquability Customer Service Team
Mr & Mrs Purvis
Verified Buyer
“Could not be more pleased. So impressed with the shower. Dad finds it a lot easier to get in and out. 5 star.”
Helpful Report
Dear Mr and Mrs Purvis Thank you for your wonderful review! We’re thrilled to hear that the shower has made it easier for your dad to get in and out. Your satisfaction is incredibly important to us, and we appreciate your trust in our products. Kind regards, The Aquability Customer Service Team
Mrs Prew
Verified Buyer
“Pleased with everything. Very quick and efficient service. Very happy with the new bath. Would definitely recommend”
Aquability 5 star review on 19th March 2025
Helpful Report
Dear Mrs Prew, Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with our quick and efficient service, and that you’re happy with your new bath. Your recommendation means the world to us! Kind regards, The Aquability Customer Service Team
Mrs Whyntie
Verified Buyer
“Really pleased with my new bath and spa”
Aquability 5 star review on 19th March 2025
Helpful Report
Dear Mrs Whyntie, Thank you for your wonderful review! We're delighted to hear that you are pleased with your new bath and spa. It was a pleasure to assist you and we hope that you are really enjoying the opportunity to relax and unwind in a full-length bath again. Kind regards, The Aquability Customer Service Team
Mr Trubridge
Verified Buyer
“Installation was very good, fast and tidy. I found the communication with the office a bit hard but it all turned out in the end. Very pleased.”
Helpful Report
Mr Sedman
Verified Buyer
“Everything went like clockwork and the installers have a completed a great job. They were very tidy and polite. Many thanks.”
Helpful Report
Mrs Spires
Verified Buyer
“Everything went smooth. Top marks. The walk in shower has been a god send and we are very happy we purchased. Would definitely recommend Aquability.”
Helpful Report
Mrs Alban
Verified Buyer
“The fitters have a completed a top job and were very tidy and professional.”
Helpful Report
Mrs Maughan
Verified Buyer
“My new walk in bath looks very neat and tidy. Danny the fitter completed an excellent Job and was polite and tidy and cleaned up after himself. Everything was completed quickly and done all in one day.”
Helpful Report
Mr & Mrs Richards
Verified Buyer
“We are very happy with the new shower, it’s made it so much easier for us. No complaints whatsoever 5 stars”
Helpful Report
H White
Verified Reviewer
“My Bathroom Solutions were solved after quite a wait. Thank you to everyone who helped. I especially want to thank Ron for all his patience and diligence in getting my problems solved. Thank you Ron.”
Helpful Report
Dear Helen, Thank you for your 5-star review! We’re so glad that we could help resolve your bathroom solutions. We appreciate your kind words. Best regards, The Aquability Customer Service Team
Mr & Mrs Moore
Verified Buyer
“We are very pleased with our new walk in bath. Everyone we have dealt with at Aquability has been polite and courteous. Danny the fitter was very professional and tidy and he’s completed a lovely job.”
Aquability 5 star review on 11th March 2025
Helpful Report
Dear Mr and Mrs Moore Thank you for your wonderful review! We’re so glad to hear that you are pleased with your new walk-in bath and that our team, especially Danny, made the experience a positive one. Your kind words about his professionalism and tidy work truly mean a lot to us! Kind regards, The Aquability Customer Service Team
Mr Evans
Verified Buyer
“Everything went perfect. Service from office was fine and installation went smooth. Only gripe is the noise from the waste pump but all is fine. Would definitely recommend Aquability.”
Aquability 5 star review on 10th March 2025
Helpful Report
Dear Mr Evans, Thank you for your wonderful review! We’re delighted to hear that you are happy with our service and the shower installation. We appreciate your feedback regarding the noise from the waste pump and have arranged for an inspector to attend to look into this. Your recommendation means a lot to us! Kind regards, The Aquability Customer Service Team
Aquability is rated 4.9 based on 1,558 reviews
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