Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,560 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,560 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really tidy and efficient. Arrived when expected”

Helpful Report

Dear Mr Bullard Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our service tidy and efficient, and that we arrived as expected. Your feedback encourages us to maintain our high standards! Kind regards, The Aquability Customer Service Team

“From the beginning consulted with Aquability re installation of a walk in shower. Subsequent to that your representative came and he was excellent in fact following on every member of your staff who have delivered the materials to complete the installation, the installer Danny was excellent and the inspector Paul came to check the install and completed a small remedial. Everyone who we have dealt with all the way through have been very pleasant and very cooperative and the quality of the whole operation as run like clock work. Many thanks.”

Helpful Report

Dear Mr Orme Thank you very much for your wonderful review! We are thrilled to hear that you had such a positive experience from start to finish. It’s fantastic to know that our team, including Danny and Paul, provided excellent service and addressed your needs so effectively. Thank you for sharing your experience. Kind regards, The Aquability Customer Service Team

“Fitter was very prompt and very efficient, job well done and very pleased with the product.”

Helpful Report

Dear Mrs Ketley Thank you for your wonderful 5-star review! It's great to hear that our fitter was prompt and efficient, and that you're pleased with the product. Your satisfaction is our priority, and we appreciate your kind words! Kind regards The Aquability Customer Service Team

“Good communication throughout. Friendly staff. Very happy with the finished product”

Helpful Report

Dear Mr Godden Thank you for your wonderful 5-star review! We're delighted to hear that you experienced good communication and found our staff to be friendly. Your happiness with the finished product is what we strive for! Kind regards The Aquability Customer Service Team

“Love the shower.The plumber was efficient and I was happy with his work.”

Helpful Report

Dear Mrs Cahill Thank you for your wonderful 5-star review! We're thrilled to hear that you love your new shower and that our plumber's efficiency met your expectations. Your satisfaction is our top priority! Kind regards The Aquability Customer Service Team

“Could not be more please bath looks fantastic. When Phillip arrived he talk through what he was going to do. Arrive dead on time. Excellent work 10/10”

Helpful Report

Dear Mr and Mrs Ward Thank you for your outstanding 5-star review! We're thrilled to hear that you're pleased with your new bath and that Phillip provided excellent service, arriving right on time and communicating effectively. Thank you for choosing Aquability and for your recommendation. Kind regards The Aquability Customer Service Team

“We like the bath, we had an issue with the pressure but now it’s all sorted and we’re happy.”

Helpful Report

Dear Mr Stear Thank you for your 5-star review! We're delighted to hear that you're enjoying your bath and that the pressure issue has been resolved. Your happiness is our top priority, and we appreciate your feedback! Kind regards The Aquability Customer Service Team

“The installation went really well the lads that completed the job were very polite and tidy. Many thanks for a lovely shower.”

Helpful Report

Dear Mrs Heppenstall Thank you for your wonderful 5-star review! We’re thrilled to hear that the installation went smoothly and that our team provided polite and tidy service. It’s fantastic to know you’re enjoying your lovely shower! Kind regards The Aquability Customer Service Team

“Could not be more pleased. Bath looks great. Rubbish all collected the next morning. Whole team has been fantastic. Great job all round.”

Helpful Report

Dear Mr Davis Thank you for your fantastic 5-star review! It's great to hear that you're pleased with your new bath and that our team delivered a great experience from start to finish. We're also glad that the rubbish collection went smoothly. Kind regards The Aquability Customer Service Team

“An engineer called this morning was here when said he was going to be and sorted problem out within minutes was so helpful and pleasant his name was Jarryd Littlejohn customer service excellent”

Helpful Report

Dear Lynn, Thank you so much for your fantastic 5-star review! We're delighted to hear that our engineer was able to resolve your issue quickly and that you found him helpful and pleasant. Customer satisfaction is our top priority. Kind regards, The Aquability Customer Service Team

“Happy with work that's been done”

Aquability 5 star review on 13th January 2025

Helpful Report

Dear Mr Hall Thank you for your wonderful 5-star review! It's fantastic to hear that you're happy with the work that's been done and we appreciate your support! Kind regards, The Aquability Customer Service Team

“Could not be more impressed. Whole job has been excellent. Highly recommend. Thank you.”

Helpful Report

Dear Mrs Callinan Thank you for your wonderful 5-star review! We’re thrilled to hear that you were impressed with the job and that everything met your expectations. Your recommendation means a lot to us! Kind regards The Aquability Customer Service Team

“In general very happy. Installation and follow up was great. Very pleased with the job the company have been a huge help.”

Helpful Report

Dear Mr Bassett Thank you for your wonderful 5-star review! We’re thrilled to hear that you were very happy with the installation and follow-up service. It’s great to know our team has been a huge help to you. Kind regards The Aquability Customer Service Team

“We are very pleased with our new shower. Gary the fitted did an excellent job and was neat and tidy.”

Helpful Report

Dear Mr Newstead Thank you very much for your wonderful 5-star review! It's great to hear that you're pleased with your new shower and that Gary did an excellent job. Your satisfaction means a lot to us! Kind regards, The Aquability Customer Service Team

“Very happy with the fitter. Did a very good job and left everywhere tidy.”

Helpful Report

Dear Mr Peters Thank you for your wonderful 5-star review! We're pleased to hear that you were happy with the fitter's work and that everything was left tidy. Your satisfaction means a lot to us, and we appreciate your feedback! Kind regards The Aquability Customer Service Team

“The new bath was installed very efficiently and the fitter was tidy and clean. No rubbish was left behind. Thank you for a professional job well done.”

Aquability 5 star review on 7th January 2025

Helpful Report

Dear Mrs Deterding Thank you for your wonderful 5 star review! We're pleased to hear that the installation was efficient and that our fitter left everything clean and tidy. Your satisfaction means a lot to us. Kind regards The Aquability Customer Service Team

“We love it. When the bath was there my worry was that she was going to fall over. The fitter Stacey was very quick and did an excellent job.”

Helpful Report

Dear Mr Young, Thank you for the positive feedback. We're thrilled to hear that you're loving your new bath and that Stacey did such a great job with the installation. Your peace of mind is so important to us. Kind regards, The Aquability Customer Service Team

“Happy with the overall installation. Very pleased with the fitter”

Helpful Report

Dear Mr Aldred Thank you for the fantastic 5-star review! We're delighted to hear that you are happy with the overall installation and that our fitter made a positive impression. Your satisfaction is our top priority. Kind regards The Aquability Customer Service Team

“We are very pleased with our new shower. Everything was very well organised. The fitters and electrician have done an excellent job.”

Helpful Report

Dear Mr Rotherham Thank you for your fantastic 5-star review! We're delighted to hear that you're pleased with your new shower. Our team takes great pride in their work, and it's wonderful to know that our fitters and electrician met your expectations. Kind regards The Aquability Customer Service Team

“The fitter fitted it well. He was hard to understand but he did a good job.”

Helpful Report

Dear Mr Reading Thank you for your 5-star review! We're delighted to hear that our fitter did a good job with the installation. We appreciate your feedback about communication and will share it with our team to ensure clarity in the future. Kind regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,560 reviews