Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,884 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 24th September 2024

Paul Antonelli

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually a very quick delivery. The crisps do sometimes split open in transit making them stale on arrival. Minimum spend can be frustrating but there are some genuine bargains to be found”

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Posted 1 year ago

Thank you for taking the time to leave us a positive review, We really appreciate our customers feedback, if you ever have any issues with your order please feel free to contact our customer service team and we will be happy to help! :)

Posted 1 year ago

“Delivery times are longer theses days . And some of the foods are stale”

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Posted 1 year ago

Hello, I am sorry to hear you have had issues with longer delivery times and quality issue, Please do not hesitate to contact our customer service team if you ever need any help with your orders, we are happy to help and resolve any problems!

Posted 1 year ago

“Absolutely love this website. As well as the great prices, there is a huge variety of things to choose from, not just food. The added attraction of trying new things at very reduced prices is part of the fun of browsing through the pages. Delivery is always quick, postage is very reasonable and can even be free. The boxes aren't the strongest but goods are usually undamaged or only slightly squished!”

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Posted 1 year ago

Thank you for taking the time to leave us a lovely review! We appreciate our customers giving us feedback, and always take on board any comments made, We hope you continue finding lots of new bargains! :)

Posted 1 year ago

“Approved food is a cost saving way to reduce food waste. There are always bargains on offer. They offer excellent value for money and when the products arrive that are as described. Approved food are masters at boxing and all our products have arrived in good condition. I would recommend them to everyone.”

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Posted 1 year ago

Thank you for taking the time to leave us such a positive review! We really appreciate your comments and hope you continue saving money and finding bargains! :)

Posted 1 year ago

“Food was fine”

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Posted 1 year ago

“Unfortunately I did not have. A good experience. My order took almost 2 weeks to arrive and when it did the contents were in poor condition. The gifts ordered (three burts bees gift boxes) all had damaged boxes which made them unsuitable for gifts. Usually damaged boxes are indicated in the description but these were not. One of the sprays (spray and wear) I ordered was missing the spray top so is unusable. The lucky box I ordered was great though, fantastic value for money and good range of contents.”

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Posted 1 year ago

Hello, We are really sorry to hear you had issues with the delivery of your order! Please be assured this is not the standard we expect and our customer service team are always happy to try and help, We hope you try us again and have our usual standard of service! :)

Posted 1 year ago

“Good value for money. I had no notification of when my order was out for delivery or when it had been delivered - this is important for customers”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, Tim! We sincerely apologise for the condition your order arrived in. I can assure you this is well below the level of standard we expect our customers to put up with. If you ever receive an order in this condition, we would advise you to contact our Customer Service team at cs@approvedfood.co.uk as soon as you can and someone will be happy to help! 😊 In regards to the tracking of orders, we will take this feedback on board and see what we can do. In the meantime if you require more details on your delivery after it has been dispatched, you can always drop us an email and we will be able to send over your tracking details. Hope this helps!

Posted 9 months ago

“Painfully slow delivery. It took 7 calendar days for my order to come”

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Posted 1 year ago

Thank you for taking the time to leave us a review! Please accept our sincere apologies regarding the wait for your delivery. We usually aim to have orders delivered within 3-5 working days and while we try ensure orders are received well before the 5 working days, at busier times of the year we find this a bit harder to meet, especially due to high demands with the couriers. If you order with us again in future and would prefer for your order to be delivered quicker, you have the option to pay an extra £2.00 for our "Rush My Order" service. This prioritises the picking of an order and ensures it is sent out within 2 working days, even during busy periods. If you ever run into any problems when ordering from us in the future, please don't hesitate to drop us a message at cs@approvedfood.co.uk

Posted 9 months ago

“Great little box with great value. Really enjoyed the 99p random box - suprisingly large amount of content.”

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Posted 1 year ago

That's great to hear! Thank you for your review, Christopher! 😊

Posted 9 months ago

“Order came a bit late, but understand due to the time of the year, one of the products was smashed to bits and had to go in the bin.”

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Posted 1 year ago

Thank you for taking the time to leave us a review! 😊 Please accept our sincere apologies for the condition you received your order in. We can assure you this is well below the level of standards we expect our customers to put up with and would always encourage getting in contact with us asap if you ever receive a damaged product like this. We do not expect our customers to be left empty handed/out of pocket from products in this sort of condition.

Posted 9 months ago

“I absolutely love approved food, I purchased a lucky bag for £1.50 and it was amazing I use approved food all the time and have told all my friends about it”

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Posted 1 year ago

Thank you for the kind review, Emma! It is really appreciated! 😊 Don't forget you can earn credit with us when recommending us to friends by using our refer a friend scheme. If you need a bit more information on how this works, just drop us a message at cs@approvedfood.co.uk

Posted 9 months ago

“I love the mystery boxes, and have gotten lots of great surprises and bargains. It's a great way to save money and prevent things from going to the landfill!”

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Posted 1 year ago

Thank you for your kind review, El! It is really appreciated! 😊

Posted 9 months ago

“Good company but some of the dates a too far out to as the products have aged and taste poor”

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Posted 1 year ago

“Good selection and good products.Quick delivery”

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Posted 1 year ago

Glad to hear it, Peter! Thank you! 😊

Posted 9 months ago

“Great items at really low prices. Couldn't ask for more especially around Christmas time.”

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Posted 1 year ago

That's great to hear! Thank you, Dee! 😊

Posted 9 months ago

“Great company and prompt delivery. Good to know you are preventing items going to waste. Always a good variety of products and very good quality.”

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Posted 1 year ago

Thank you for your review, Jacqueline! 😊

Posted 9 months ago

“It was for a gift and the recipients thought the goodies were wonderful”

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Posted 1 year ago

“Good bargains to be had.”

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Posted 1 year ago

“Very happy with the value of the products I chose, and the 1p extra bundle was amazing! Arrived in two stout boxes with no problems.”

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Posted 1 year ago

Glad to hear you received your order alright, Anita! Thank you for taking the time to leave us a review! 😊

Posted 9 months ago

“Excellent products highly recommend and two day delivery 5 star 🌟”

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Posted 1 year ago

Great stuff! Thank you for your kind review, Linda! 😊

Posted 9 months ago

Approved Food Ltd is rated 4.6 based on 9,884 reviews