Appliance Superstore Reviews

4.95 Rating 597 Reviews
100 %
of reviewers recommend Appliance Superstore
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 17th April 2021
S Rigakis
Appliance Superstore 5 star review on 3rd April 2021
A Chick
Appliance Superstore 5 star review on 13th March 2021
R Butcher
Appliance Superstore 5 star review on 8th December 2020
D Fawcett-Ward
Appliance Superstore 5 star review on 1st December 2020
A Grigorova
Anonymous  // 01/01/2019
Fantastic customer service 😬
Amazing! I also wrote a review on Trustpilot! From start to delivery everything was above and beyond other online purchases and delivery. As the oven I initially ordered was out of stoke the company offered me another model (more expensive!!) they had for the same price! I got a 4hrs delivery slot ( luxury nowadays) and the driver texted me 10 minutes before arriving. He was very polite and positive. Thank you very much! You made me happy!
Appliance Superstore 5 star review on 1st December 2020
Great service
Excellent support when ordering, Excellent and efficient in supporting cancelling months down the line due to cowboy builder. Delivering the 1 item we couldn't cancel swiftly Will definitely use again when we finally get the build back on track
Great service. Thank you
very happy with the service
It was good to get a prompt response to a phone call and to an e-mail
Prompt efficient service delivery.
Confirmed the appliance was in stock and confirmed a delivery date. Were able to change the delivery address. Delivery made on the due date at the time indicated in correspondence.
Great service and communication, highly recommended.
Great thank you.
American fridge freezer was fair price, in stock and delivered quickly and efficiently, can't ask for more. Also very helpful on the phone when ordering.
An excellent response to a difficult situation, I pressed the panic button and the team responded admirably. Everyone at the warehouse performed exceptionally well, must not forget the delivery boys...................brilliant also! Will be calling up Appliance Superstore again soon.
After I was let down by both Appliance World and, Les and the team stepped in and provided excellent service. Highly recommended!
Prompt and easy delivery
Ordering was very easy online and the help given over the telephone was excellent, very courteous. The Tumble dryer arrived the next day exactly when they said it would. Plugged it in and sadly it was faulty. When sending an email to confirm everything was ok, I replied saying no and the company have said they will replace. I await to see what happens, but so far customer service seems exemplary. **Follow Up**.....As promised, Appliance Superstore were true to their word, instead of having to wait a month for the Miele engineer to attend (I rang Miele for help and this was the quickest appointment they had despite the machine being brand new). A call to Appliance Superstore and they replaced it in less than five days, offering to install it for free as a way of apology for the initial faulty machine. Service well above and beyond that of some our best known providers.
Excellent service, very helpful.
Good service generally, but would have been helpful to have had more notice of delivery.
Excellent service.
Great service and helpful staff
Appliance Superstore is rated 4.95 based on 597 reviews