Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.94

4.9 Rating 983 Reviews

99 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

4.9

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

Visit Website

Appliance Superstore 5 star review on 6th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING! I live in France and needed a specific dishwasher. Appliance Superstore went above and beyond to get me what I needed. Most importantly, they were responsive, helpful and followed up with me all along the way. I wish I had found them earlier - I would have bought all my appliances from them.”

Helpful Report

“Purchased a dishwasher. Easy ordering, good selection and free and fast delivery delivery . Kept me informed throughout and delivered on time and well packaged. Driver very helpful and friendly . Would definitely use Appliance Superstore again.”

Helpful Report

“Great price and great service all round. Good communication from the customer service team and delivery on time.”

Helpful Report

“Very easy to deal with would recommend”

Helpful Report

“Really good service. Easy to order, quick to respond to email enquiry. Delivered on time with very friendly helpful driver. Would highly recommend”

Helpful Report

“I received a very good service with no issues. The price was very competitive hence my purchase. Once ordered and paid they stored my Bora hob until I was ready for delivery so that my guarantee started when my kitchen was fitted. I emailed for my delivery and it was here within a few days. I would order from them again.”

Helpful Report

“Great service from ordering to delivery”

Helpful Report

“Excellent customer service, very helpful, friendly and polite. The salesperson even rang me on a bank holiday Monday whilst out withe their family to assist with my purchases. Thoroughly appreciated and would definitely recommend.”

Helpful Report

“Very satisfied with both the machine and your service. The delivery team were excellent.”

Helpful Report

“Absolutely great service, helped me get a part to Jersey I couldn’t find anywhere else. Much appreciated!”

Helpful Report

“Excellent from start to finish. Thank you”

Helpful Report

“Good service and excellent price from Appliance Superstore. Recommended.”

Helpful Report

“Good experience, good price, speedy delivery.”

Helpful Report

“Great job from appliance superstore; Les's advice and assistance with all my new kitchen appliances (dishwasher, cooker, induction hob and extractor) was invaluable and prices were very good. Delivery was smooth and on time and Mark was very helpful locating the kit where I needed it pre-renovation.”

Helpful Report

“Excellent service.”

Helpful Report

“The reason I gave it a star is threatening email in regards the delivery that terms and conditions that were not clear at the time of the purchase”

Helpful Report

Good Afternoon, I am sorry that you found our delivery email threatening. I have copied & Pasted the email below for our future customers to judge when deciding whether to purchase from us. Our website will not allow an order to be paid for until a box confirming agreement to the terms and conditions has been ticked. We delivered your order using our own vehicle and driver without any issues. Thank you for your purchase. "Good Afternoon The status of your order has just been updated to SCHEDULED FOR DELIVERY. On Wednesday 18th March, with an estimated delivery time slot between 12pm – 4pm. Our driver will call or text you when he is on his way to you. Unless specified at time of purchase our appliances are delivered by a 1-man crew. This delivery is possible only if access is reasonable including wide doors, ground floor delivery and no more than 2 steps (externally). If you have any concerns or would prefer. 2 – man crew @ £60 please contact us on 01622 541 550, alternatively we are happy for you to assist the driver. As per our terms and conditions, all damages must be notified within 48 hours of receipt of any appliance. Kind regards The Transport Team"

“Great. Appliance came on time There was a part missing and their sales team contacted the supplier and got it sent to me asap”

Helpful Report

“Price was good, and delivery was timely and done well... no problems, and I would use again.”

Helpful Report

“Brilliant 🤩”

Helpful Report

“First time using this company and very pleased . Would definitely use them again!”

Helpful Report

“Excellent. Everything arrived when it was supposed to. You liaised with the gas people to be there at the right time to help fit the new range.Your two fitters were absolutely amazing and totally determined to fit the range perfectly, despite it being so tight and difficult. They were great and I can't recommend them highly enough. The only thing I'd improve was that I made all my enquiries by phone. The time of delivery was notified to me via email which i didn'tsee because I expected a telephone call. It would have been nice to have a call, and in fact, if I hadn't seen the email by chance I would not have known the delivery date.”

Helpful Report

Appliance Superstore is rated 4.9 based on 983 reviews