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Appliance Superstore Reviews

5.0 Rating 869 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

5.0

Based on 869 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

Appliance Superstore 5 star review on 11th March 2023

Appliance Superstore 5 star review on 17th April 2021

Appliance Superstore 5 star review on 3rd April 2021

Appliance Superstore 5 star review on 13th March 2021

Appliance Superstore 5 star review on 8th December 2020

Appliance Superstore 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

“Excellent 5 star service delivered next day”

“Excellent service”

“Fantastic service. From calling to enquire about availability, placing an order, a very professional delivery and after-sales help nothing can be faulted. Thank you.”

“Brilliant, great service and competitive on price. Fast delivery, highly recommended.”

“What a joy to deal with the lovely people in your team. You actually answer the phone, and quite quickly, I wasn't hanging around for hours, waiting for the phone to be answered. And then I get this lovely, very helpful lady, I wish I could remember her name. It is quite stressful getting a new kitchen and for me, spending a considerable amount of money on these Meile appliances was pushing the boat out. I spoke to this lady several times and always got helpful customer service. Please say 'thank you' to her, she is a real asset to your business. I've now got my lovely new kitchen and today I wanted to find out about the warranty. Again the phone was answered fairly quickly by another very helpful man, he needed to check the answer to my question and said he would ring me back. Gosh, you hear that a lot and mostly wait, and wait and wait. He rang me back in about 30 minutes, with an answer. Again I got very good customer service. It is unfortunately very unusual these days to get this level of service. The delivery people were also excellent. I'm very glad I stumbled on Appliance Superstore, your people gave me confidence. Thank you.”

“Excellent!! Went over and above to deliver and install our cooker. A VERY BIG Thank You to everyone involved - especially Les!!”

“They had the model I wanted in stock and delivered it the next day. Perfect service.”

“Good Product and price”

“Excellent service both from customer service through to delivery”

“Excellent service. Les matched the price of another supplier, had good communication before the delivery, plus the delivery was on time. Cannot fault the service I received from Appliance Superstore.”

“Best price for our Miele appliance purchased, very helpful with phone queries, delivered within 36 hours”

“Excellent service, from order all the way through to delivery and installation - fantastic!”

“Excellent service. The team went out of their way to find us the earliest delivery slot. Installation team were super. Thanks all!!!”

“Brilliant company for buyers the appliances I required for our new kitchen. Had to wait for ovens but all arrived in the end, due to supply issues. Kept informed and delivery arranged and delivered as booked.”

“Very knowledgeable and helpful”

“Excellent customer service and product knowledge. Delivery was held until required which was helpful.”

“Fantastic service”

“Best price, quick efficient delivery - will use again!”

“Great price & great delivery service, our delivery guy couldn't have been more helpful - thank you”

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Appliance Superstore is rated 5.0 based on 869 reviews