Aphrodite Reviews

Name: Aphrodite
Address: 7-8 Vine Place, Sunderland, United Kingdom
Rating: 4.80

4.8 Rating 7,812 Reviews

98 %

of reviewers recommend Aphrodite

4.8

Based on 7,812 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

191 5675898

Email:

customer.service@aphrodite1994.co.uk

Location:

7-8 Vine Place,
Sunderland
United Kingdom
SR1 3NE

Aphrodite 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No free returns slip lets them down . Will end up costing £10 in postage for a pair of trainers that don't fit .”

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Posted 8 years ago

“Hai.. The item still not recive yet..With the amount shiping to malaysia u shoud use fedex expres.. The item can reach the distenation within 3-4 days.. 1 weak plus is abit long.. End clothing used fedex n the pakaging is perfect”

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Posted 8 years ago

“I ordered size 8US but I was sent 8 1/2”

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Posted 8 years ago

Hi Tyrone, Thank you for your review. Apologies for any confusion, on checking your order I can see a UK 8 was ordered and sent, all of our footwear is listed in UK sizes. Assuming the item is still within the returns policy please contact customer services if you wish to return the item for exchange/refund enquiries@aphrodite1994.co.uk Thank You Aphrodite Clothing.

Posted 8 years ago

“Delivery is fantastic one of the best I've experience however the return policy is really poor, I'd usually expect 28 days minimum other than that I was fairly pleased”

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Posted 8 years ago

“Hello , My order nbr :100048344 and is processed by DPD shipment. The tracking history I can see on is useless, as my shipment didn't reach Russia yet, despite the tracking history announced on the website. Please could you let me know an update on my order. Thank you”

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Posted 8 years ago

“Wrong item sent, so currently in the process of returning the item and waiting for the right item to be sent out”

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Posted 8 years ago

Hello Guy So sorry this happened and we have the correct item here ready to send as soon as we have your return. A customer service representative will keep in touch. Again sorry for the inconvenience, it should not have happened. We will be re-examining our pick, pack and despatch process to understand where it failed to ensure we maintain the high standards our customers expect and deserve. Regards Maria Patterson, eCommerce Director

Posted 8 years ago

“Not ready to rate yet - so I am selecting Normal - haven't received an update or my shipment so far and it has been a couple of weeks. Perhaps the holidays? Would appreciate an update as soon as possible.”

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Posted 8 years ago

“Good”

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Posted 8 years ago

“I did not get my order”

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Posted 8 years ago

“Delivery quick, and well packaged Although did not get back to me when I needed a question answered about a larger size , which meant I purchased elsewhere ,but basically helpful and definitely purchase here again. Only negative is they need to implement free returns. Cost me £27 to return a pair of boots !”

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Posted 8 years ago

“Got my order mixed up”

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Posted 8 years ago

“You need to put if it's regular or slim fit against product”

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Posted 8 years ago

“The Delivery was ok. I wanted to have the Polo and Pullover with a plastic box and not in paper wrap.”

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Posted 8 years ago

“Poor handling from shipment..damage shoe box inside...”

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Posted 8 years ago

“Hello ! I have made an order # 100036758 Can you tell me please, where it is ? I understand that i live in Russia, this is faraway region, but i'm worrying”

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Posted 8 years ago

“hard 2 say 2 be over critical as the item i got was fantastic as always from yourself but i bought them pre order (adidas hamburg) and had 2 wait best part of a mth over the time said for delivery when they were available elsewhere..I understand its not all your fault but they reason I bought them on pre-order was to get them as soon as they came out. thanx paul”

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Posted 8 years ago

“One of the shoes has a mark on the suede, perhaps a manufacturing mark but this was the last pair (I think) so maybe the prob was maybe known about.”

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Posted 8 years ago

Hi Tim, Sorry there was an issue with your item, please be assured we were unaware of any mark/damage to the suede. If you can please contact customer services via enquiries@aphrodite1994.co.uk to resolve the problem. Thank You Aphrodite Clothing.

Posted 8 years ago

“I'm your worldwide customer. And you know i ordered some stuff from your site. And you should know about public holiday in Indonesia, a week for Ied Mubarak. And our local post office stopped in a week. Maybe you should add delivery service, like fedEx who can make a normal delivery service in long public holiday like this week. Thanks”

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Posted 8 years ago

Hi Rahel, Sorry you are unhappy with the delivery. Unfortunately we do not know the public holidays for every country we ship to (worldwide.) We do offer FedEx as a courier option but you have chosen the Royal Mail option at the time of order. Please see the international delivery services available here www.aphrodite1994.com/delivery Thank You Aphrodite Clothing.

Posted 8 years ago

“Unfortunately only a 3 star review due to first order being sent out as wrong size, however once identified and package returned the correct size shirt was sent out very promptly and postage refund paid. Although not an ideal first online purchase I will continue to shop online with Aphrodite 1994”