Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,449 Reviews

100 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 3rd March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the order but the item was delivered to our neighbour by mistake, luckily, the neighbour notified us the mistake, we hope it will not happen again.”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you for leaving us feedback. We're sorry to hear that there was a slight issue with the delivery of your order on this occasion. Our third party couriers are normally very reliable so confident that this is an isolated issue. Kind regards, The Allergy cosmos team

Posted 2 years ago

“The IQ250 is amazing. But delivery was slow: I ordered on the Friday and it arrived Wednesday. I also had to chase this up a few times.”

Helpful Report

Posted 2 years ago

Hi Carl, Thank you for leaving us feedback. We're delighted to hear that the IQAir HealthPro 250 air purifier is having a positive impact on your home. We've also taken on board your feedback on the delayed delivery. We contacted the courier and they explained that they were experiencing capacity issues due to a high volume of orders. However, we've been assured that this was an isolated incident. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Best price for Blueair filters, good communication and delivery.”

Helpful Report

Posted 2 years ago

Hi James, Thank you for taking the time to leave us this review. We're glad to know that we met your expectations and hope to hear from you soon. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Efficient service, great produces, quick delivery. Follow up support is great as well!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your kind words; it is very much appreciated. We're also happy to know you were pleased with your order. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Great product great service”

Helpful Report

Posted 2 years ago

Hi Lynn, Thank you for taking the time to leave us such a kind review. We're always grateful for reviews as it helps us to continue providing excellent customer service. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“fantastic product.happy with service”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you for taking the time to leave us this kind review. We also wanted to let you know that we're thrilled to know that you're happy with the product! Kind regards, The Allergy Cosmos team

Posted 2 years ago

“the order was delivered in record time. Very pleased at quality of product”

Helpful Report

Posted 2 years ago

Hi Christine, Thank you for your positive feedback! We're so happy to know that you're happy with our service. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“A competive price and super fast delivery, I will use again in future.”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for this review! We're delighted to know that you were impressed with our service and reviews like yours help us to continue providing such service. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Great price - v quick delivery”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your kind review. We're thrilled to know that you were impressed with our service in delivering your order. We hope to hear from you again very soon! Kind regards, The Allergy Cosmos team

Posted 2 years ago

“First class service from start to end”

Helpful Report

Posted 2 years ago

Hi Atsham, We really appreciate you taking the time to leave us positive feedback. It helps us to know we're doing the right things and also motivates us to continue delivering excellent service. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Excellent on all counts, product & delivery. Many thanks”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us positive feedback. We're delighted to know that you were happy with your order and also our service to go with it. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Very efficient and the pre-filter arrived with 24hrs!”

Helpful Report

Posted 2 years ago

Hi James, Thank you so much for your feedback. We're pleased to hear that you were happy with the service we provided for your order. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Great product. Excellent delivery service”

Helpful Report

Posted 2 years ago

Hi Elaine, Thank you for your kind review! We really appreciate your feedback and hope to hear from you again soon. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Our replacement filters were easy to order, well priced compared with the other firms we looked at, and they arrived very quickly. Very satisfied!”

Helpful Report

Posted 2 years ago

Hi Dr Robertson, Thank you so much for your review! We're thrilled to hear that you were happy with your experience. We hope to hear from you soon. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“I haven’t received the item I purchased”

Helpful Report

Posted 2 years ago

Hi Hui, Thank you alerting us to this issue. As we discussed yesterday, the incorrect address was provided when you placed your order. We have now rectified this issue and you should be receiving your items shortly. As this matter has now been resolved, could you please kindly amend this review. Thank you, The Allergy Cosmos team

Posted 2 years ago

“Ordering and delivery all went smoothly. The new vacuum cleaner looks good and will use it in a few days.”

Helpful Report

Posted 3 years ago

Hi Leslie, Thank you for taking the time to leave us this kind review. We're glad to hear that you're happy with your order. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Fantastic service and delivery. Top marks all round.”

Helpful Report

Posted 3 years ago

Hi Jane, Thank you for your kind feedback. We're so happy to hear that you were pleased with the service we provided. Kind regards, The Allergy Cosmos team

Posted 2 years ago

“Product range is good, product availability is average at best. Most of the allersearch products are out of stock a lot of the time. Delivery has been so-so, the last two times I’ve ordered before the cut off time and paid for next day delivery it hasn’t arrived next day so could be improved.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us feedback. We are sorry to hear that you weren’t completely happy with your experience ordering with us. Although all of our best-selling Allersearch products are back in stock, we are still working very hard to ensure they remain so despite supply chain issues. Unfortunately, these issues had been largely out of our control, but we are confident that there will be no such delays in availability going forward. We would also like to thank you for your patience in this regard. Kind regards, The Allergy Cosmos team

Posted 3 years ago

“Reliable customer service which a good range of products. The subscription service for filters is very useful.”

Helpful Report

Posted 3 years ago

Hi Eloise, We're delighted to hear that you're pleased with our service and also our filter subscription service. We really appreciate your feedback and hope to hear from you soon. Kind regards, The Allergy Cosmos team

Posted 3 years ago

“Bit pricey but better and cheaper than Amazon”

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Posted 3 years ago

Hi there, Thank you for this feedback. We appreciate you taking the time to leave us a review. Kind regards, The Allergy Cosmos team

Posted 3 years ago

Allergy Cosmos is rated 4.9 based on 1,449 reviews