Allegro Music Reviews

4.8 Rating 1,729 Reviews
96 %
of reviewers recommend Allegro Music
4.8
Based on 1,729 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Allegro Music Reviews
Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 18th August 2022
Irene Morrell
Allegro Music 5 star review on 27th July 2022
Nichola Knight
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 4th January 2022
Richard Hannam
25
Anonymous
Anonymous  // 01/01/2019
Good and honest knowledge and advice. Good service. Delivery quick.
Helpful Report
Posted 8 months ago
Thank you for your review. Kind regards, Allegro
Posted 8 months ago
I purchased a new Yamaha keyboard from Allegro Music in Chelmsford. They were fast efficient friendly helpful and gave me a good price on my part exchange. I collected the keyboard from the shop.
Helpful Report
Posted 8 months ago
Thank you for your review Ted, we hope you're enjoying your new Yamaha Keyboard. If you have any questions, please feel free to contact us.
Posted 8 months ago
customer service is above and beyond, the piano order is in process but I am very pleased with the customer service and a man called Ben who was most helpful. He helped us choose a piano for my 93 year old mother in law who was a pianist for many years. I cant wait to see her face when it is delivered.
Helpful Report
Posted 9 months ago
Thank you for your review Gail, We're always happy to help and always will to the best of our ability to offer you the best service possible! We truly hope your Mother In Law enjoys her new piano. If in the future you have any questions, please do not hesitate to contact us. Kind regards, Allegro.
Posted 8 months ago
Bought flute at 50% off. Lovely sound and really pleased with it.
Helpful Report
Posted 9 months ago
Thank you for your review, we hope you're enjoying your new flute.
Posted 9 months ago
Bought flute at 50% off. Lovely sound and really pleased with it.
Helpful Report
Posted 9 months ago
Thank you for your review, we hope you're enjoying your new flute.
Posted 9 months ago
I am very happy with my new digital piano and was very pleased with the part exchange deal. The delivery of the new instrument was at the time arranged. A very professional service from start to finish.
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Posted 9 months ago
Thank you for your review, we're pleased to hear you're happy with the experience you had with us and your new instrument. Enjoy!
Posted 9 months ago
Ive used allegro music a few times in the past in all three shops westcliff colchester and now Chelmsford they all have been so very helpful with purchasing explaining the keyboards and after sales service is excellent prices are always lower than expected and part exchange is always a good deal to have
Helpful Report
Posted 10 months ago
Thank you for taking the time to write us a review Mr Calder.
Posted 9 months ago
Well !! What can I say about allegro music, is that this company provides excellent service, as the staff are willing to put themselves out to look after their customers, not only give the customer insight and showing you by demonstrating the product to you the customer wish to purchase or giving the customer alternative to suit their needs within their budget. the staff are very friendly indeed, not only in person but on the phone too. I purchased a product of Allegro music sometime ago and recently purchased another product cos I was satisfied the way I was treated before as a customer. I thoroughly recommend Allegro music to anyone as they know there products in what they sell inside and out.. Thank you Keep up the good work!!
Helpful Report
Posted 10 months ago
Thank you for such a kind review Christopher, we will always do our best to provide you with the best experience possible. If you have any queries in the future, please do not hesitate to contact us.
Posted 9 months ago
First class in all aspects. Patient and helpful in finding the best affordable and suitable piano. Plus the very fair part exchange on our old digital piano. All areas covered including delivery and removing the old one.
Helpful Report
Posted 10 months ago
Thank you for your review Mr and Mrs Walker, we're pleased to hear you were happy with the experience you had with us.
Posted 10 months ago
Stopped by the Southend Branch before is was closed/relocated and the women at the desk was so helpful and had great customer services
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Posted 10 months ago
Thank you for your review Harrison!
Posted 10 months ago
Great team and back-up. Excellent personal service.
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Posted 10 months ago
Thank you for leaving us a review, we hope you're enjoying your new instrument.
Posted 10 months ago
I spoke with Chris Boys for advice on which instrument to buy. His recommendation was spot on. I LOVE my new Yamaha Clavinova CVP-605. It can be played like a stand alone piano or as a keyboard with all the different instruments and backing rhythms and accompaniments. The tone of the instrument is superb due to the way Yamaha sample the instruments. Chris gave me a generous part exchange deal on my Yamaha Tyros and arranged the delivery of the instrument. I have dealt with Allegro for many years now and would never consider buying an instrument from any other company. Their service and after sales record is second to none. Thank you Chris and thank you Allegro. You’re brilliant. Lorna
Helpful Report
Posted 10 months ago
Thank you for your kind review Lorna. We are so delighted to hear that your experience with us was something you went away pleased with. If you have any questions regarding your CVP-605, please do not hesitate to contact us. We will always do our best to help. Enjoy your lovely new instrument!
Posted 10 months ago
Professional services. Thanks.
Helpful Report
Posted 10 months ago
Thank you for leaving a review. Kind regards, Allegro.
Posted 10 months ago
Very good service from start to finish. Ordered a keyboard and on inspection Allegro decided it wasn’t good enough. As they didn’t have another one in stock they sent the next model up without any increase in price. This was most welcomed as it was a surprise gift and very much appreciated. Keyboard was received on time so all round, excellent service. Highly recommended.
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Posted 11 months ago
Thank you for leaving a review Andrew, we are pleased to hear you were happy with the experience you had with us.
Posted 10 months ago
I recently bought a Yamaha CLP-785 from Allegro Music and was very impressed by their services. The part exchange was very helpful for my dream upgrade. Ben from web sales and Chris from delivery were both fantastic and very professional throughout the whole process. Will definitely recommend this company.
Helpful Report
Posted 11 months ago
Thank you for your review Chien-Hui, we are pleased to hear you were happy with the experience you had with us, if you have any questions about anything regarding your CLP-785, please do not hesitate to contact us. In the meantime, we hope you're enjoying your new instrument.
Posted 10 months ago
Good service, kindness and courtesy. Thank you Ben and all the staff. Delivery was excellent, Derek Wilson.
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Posted 11 months ago
Thank you for your review Derek, if you have any questions in the future, please do not hesitate to contact us. We hope you're enjoying your new instrument.
Posted 10 months ago
I ordered my Genos, over the phone on the Friday afternoon and was delivered as promised on the Wednesday (Monday bank holiday) It arrived well packed by an extremely polite and courteous delivery driver, which is unusual in itself, I was able to track the progress of the driver at all times to ensure I didn't miss him. I unpacked the 3 well wrapped and protected boxes and set it up - considering this was a used product it would be very difficult to tell the difference. no marks or scratches at all. Overall my experience with "allegro music" is fantastic and I would recommend speaking with the excellent sales team for advice and help as they do know their products well.
Helpful Report
Posted 1 year ago
Lee, Thank you for your review. We are delighted to hear about your experience with ordering the Genos, and how pleased you are with it. If you have any questions, please do not hesitate to contact us, our Sales Team will always be happy to help!
Posted 1 year ago
My recent purchase of Ringway RS1000e, would like to say Ben and the team offered an excellent service and a great deal on the part exchange, well worth the journey from north of england Many thanks Gerard
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Posted 1 year ago
Thank you for leaving a review Gerald, we're so pleased to hear you were happy with the experience you had with us, we hope you're enjoying your RS1000E.
Posted 1 year ago
Website is very easy to navigate and the layout is easy on the eye. I contacted the sales team today for a price quote on a new/used Genos. The sales guy was extremely helpful and knowledgeable about the equipment and deals available. And on the strength of the call I will be ordering a new Genos in the morning. Time will tell if they live up to their promise. I will re-review this afterwards. So far so good!
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Posted 1 year ago
Thank you for leaving a review, we hope you enjoy your new Genos! Of course, if you have any questions in the mean time, please do not hesitate to contact us.
Posted 1 year ago
Gave a decent trade in for my tyros 5 for a recon genos.
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Posted 1 year ago
Thank you for leaving a review Max, we hope you enjoy the Genos!
Posted 1 year ago
Allegro Music is rated 4.8 based on 1,729 reviews