Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,796 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and very prompt next day delivery. I am so happy with my new piano. Cannot fault the overall service, advice and communication. Highly recommended. Thank you.”

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Posted 6 months ago

Thank you for leaving us a review Michelle. We are pleased to hear you are happy with your new piano, it is a beauty! If you have any queries in the future, please do not hesitate to contact us. We will always be here to help.

Posted 6 months ago

“Very helpful and efficient communication from Ben on my phone call and emails. It made my purchase and delivery very easy and extra phone help with set up was a bonus. Delightful company to deal with.”

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Posted 6 months ago

Thank you for leaving us a review. We hope you're enjoying your new instrument!

Posted 6 months ago

“Absolutely brilliant, really helpful and knowledgeable. Great service and great products. Thank you”

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Posted 6 months ago

Thank you for leaving us a review!

Posted 6 months ago

“Very happy with the service and the good part exchange allowance which made for a very satisfactory purchase deal . With regard to delivery Chris and Julian went far beyond to get a quart into a pint pot because of restricted access, resulting in a very satisfied customer.”

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Posted 7 months ago

Thank you for leaving us a review Graham. We are pleased to hear about the positive experience you had with us. We hope you're enjoying your new instrument and if you have any questions in the future, please do not hesitate to contact us.

Posted 7 months ago

“Excellent customer service, good price for the quality of the organ. Quick delivery considering the distance. Would recommend Allegro Music.”

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Posted 7 months ago

Thank you for leaving us a review Peter. We hope you're enjoying your Organ and if you have any questions in the future, please do not hesitate to contact us.

Posted 7 months ago

“Great service, started a chat session to ask a few questions on a second hand guitar and was very helpful and was very impressed with quality of guitar when I was delivered”

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Posted 7 months ago

Thank you for leaving us a review. We're pleased to hear about the positive experience you had with us.

Posted 7 months ago

“Thanks for great instore attention and aftersales service.”

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Posted 7 months ago

Thank you for leaving us a review. We hope you're enjoying your instrument!

Posted 7 months ago

“Pleased with all the help, and excellent service from everyone I spoke to.”

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Posted 7 months ago

Thank you for your review Julie. We appreciate it!

Posted 7 months ago

“Ben’s tutorial session was invaluable and he was always ready to help with my constant telephone queries! Thanks Ben.”

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Posted 8 months ago

Thank you for leaving us a review Barbara!

Posted 8 months ago

“Very helpful and very nice to talk to. I would certainly recommend them”

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Posted 8 months ago

Thank you for leaving us a review Joe!

Posted 8 months ago

“Brilliant service. Great communication. And within a few days they delivered my piano into the right room without any fuss.”

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Posted 8 months ago

Thank you for leaving us a review. We hope you're enjoying your piano. If you have any questions, please do not hesitate to contact us. We will always be here to help!

Posted 8 months ago

“Very pleased with the organ and the excellent service.”

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Posted 8 months ago

Thank you for leaving us a review Peter. We hope you're enjoying your Organ!

Posted 8 months ago

“Can't fault them. This is the second time I have used them. An easy company to work with and very knowledgeable and happy to answer questions, even dumb ones from a novice like me. All round excellent service from Ben and Emma.”

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Posted 8 months ago

Thank you for leaving us a review Ken. We hope you're enjoying your new keyboard and if you have any questions, please do not hesitate to contact us. We will always be here to help!

Posted 8 months ago

“Marvellous advice & service from sales team & delivery service.”

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Posted 8 months ago

Thank you for leaving us a review. We appreciate it!

Posted 8 months ago

“Excellent service from start to finish when I recently bought a Yamaha piano. Good demo and advice with a quick delivery. Would highly recommend.”

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Posted 9 months ago

Thank you for your review Stella. We hope you're enjoying your Yamaha piano! If you have any questions in the future, please do not hesitate to contact us. We will always be here to help!

Posted 8 months ago

“This is my 3rd keyboard I 've bought for Allegro (nothing wrong with the other two, I just wanted an upgrade) and to be honest, I wouldn't go anywhere else. They gave me a more than fair price for my Tyros 5 (76 key complete with speakers) for a Genos 1. They told me the instrument was "grade A" and they were not joking, the keyboard and speakers looked as if they were delivered from the manufacturer. The "Megastick" they sent with my Genos is brimmed with lots and lots of extra goodies. Bens knowledge is extensive and any questions was always answered promptly and accurately and he always has time to explain, even to the point of giving instructions whilst I was pressing buttons on my Genos! My instrument was delivered within 5 working days and my old keyboard collected 2 days afterwards. They have even given me a 2 year warranty which is exceptional. Shop around by all means, but if you want the best deals and service then Allegro Music is the number one choice.”

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Posted 9 months ago

Thank you for leaving such a lovely review Wayne. We are so pleased to hear about the positive experience you had with us and we hope you're enjoying your Genos! If you have any questions in the future, please don't hesitate to contact us. We will always be here to help.

Posted 8 months ago

“to owners of Allegro Regarding Annette who enrolls students POOR ATTITUDE AND RAPPORT WITH STUDENTS FROM CONCERNED MUSIC STUDENT LEARNER”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review. Unfortunately as you have left no contact details we are unable to give a full response. However, we do hope that other students and customers can view the rest of our reviews and draw their own conclusions as to whether you had a genuine reason to leave a negative review. If you feel able to let us know your details, please email us at westcliff@allegromusic.co.uk where we will be happy to discuss the matter.

Posted 9 months ago

“Excellent and knowledgeable service”

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Posted 9 months ago

Thank you for leaving us a review. We hope you're enjoying your P95!

Posted 9 months ago

“A warm and friendly greeting from staff as soon as I walked into the store in Chelmsford. Ben was able to show me a pre owned piano which ticked all the boxes for me. He was very knowledgeable about the range of pianos in store and was able to answer all my questions, so I had no hesitation in purchasing the piano. We agreed a delivery date and I paid a holding deposit as I wear unable to take delivery for a couple of weeks because of a forthcoming holiday. As the piano was to be situated in an upstairs bedroom, Allegro Music arranged for their specialist delivery team to install the piano. On the day of delivery I received a telephone call from the team confirming a delivery slot and they arrived on time and installed the piano in a very professional manner. The whole experience from initial contact with the store to the delivery and installation was extremely efficient.”

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Posted 9 months ago

Thank you for your review Colin. We are pleased to hear about your positive experience with us. We hope you're enjoying your new Piano. If you have any questions in the future, please don't hesitate to contact us. We will always be here to help!

Posted 9 months ago

“Friendly advice in the store and delivered on time. I love my yamaha keyboard. Thanks Allegro.”

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Posted 9 months ago

Thank you for your review. We are pleased to hear that you're enjoying your keyboard!

Posted 9 months ago

Allegro Music is rated 4.8 based on 1,796 reviews