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Allegro Music Reviews

4.8 Rating 1,896 Reviews
97 %
of reviewers recommend Allegro Music
4.8
Based on 1,896 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Allegro Music Reviews
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Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 7th July 2026
Michael Mihalyfi
Allegro Music 5 star review on 23rd February 2026
A Aksoy
Allegro Music 5 star review on 23rd February 2026
A Aksoy
Allegro Music 5 star review on 23rd February 2026
A Aksoy
Allegro Music 5 star review on 27th October 2025
H Robson
Allegro Music 5 star review on 13th September 2025
Raha
Allegro Music 5 star review on 10th March 2025
John And Margaret Rostron
51
Anonymous
Anonymous  // 01/01/2019
They sold the item they were holding for me online in the shop and didn't even let me know. Beware
Helpful Report
Posted 3 years ago
Hello, Thank you for your review. Please could you confirm if you paid a deposit on the item that was meant to be held for you as we generally don't hold items with a deposit payment. Kind regards
Posted 3 years ago
I purchased a used Tyros 4 on the 18th December. As it was about to be delivered, it was found to have a cracked screen. I was given a Tyros 5 on loan, but the control panel doesn’t work ! I have now been offered a Tyros 4 SE for an additional cost of £150, and am waiting for a delivery to be arranged. Ben has been very helpful, but I still don’t have the keyboard I have paid for !
Helpful Report
Posted 5 years ago
Poor communication prior to ordering and after sales. I never received a reply to any of my emails except one when I enquired about trading in my original keyboard which I have decided to sell elsewhere. One saving grace is that I’m Happy with my keyboard which really sold itself no thanks to sales at Allegro Music
Helpful Report
Posted 5 years ago
Took payment but didn't have item in stock. Still showing in stock 2 days later. Better to call before you place your order. Refund processed same day
Helpful Report
Posted 7 years ago
I sent an e mail some time ago and never received a reply, there may have been a phone call but no message was left so I am not sure. I think if e mails are sent they should be answered as some people do not like talking on the phone
Helpful Report
Posted 7 years ago
Website stated item was in stock and would be sent within 2days. When item did not arrive I had to phone them and find out about why there was a delay. Initially they would not confirm when item would be delivered but on my pressing them he agreed to phone their warehouse to get confirmation of delivery date which he duly gave to me. I was supposed to receive an e mail from the couriers once the item was on route, which I did not receive, this resulted in a further telephone call to get the information to allow me to track the delivery.
Helpful Report
Posted 8 years ago
Zero feedback from submission
Helpful Report
Posted 8 years ago
Ordered Kala ukulele online. Received email to say the one they had in stock was damaged and next delivery was due in 5 weeks, would I like to choose alternative? I sent email to ask if they had the next model up in range, they replied that they had. Was told that I would have to pay the difference (would have been good customer service to waive this for the inconvenience as it was only £8 more). As I needed it urgently I reluctantly paid the extra by phone. After 2 days it hadn't arrived so phoned to ask if it had been dispatched and was told it would be sent out that day. Arrived following day in a flimsy cardboard box with one piece of bubble wrap to protect it. Fortunately it was undamaged. Not impressed with level of customer service.
Helpful Report
Posted 9 years ago
Purchased a Yamaha keyboard !!.. Keyboard ok...Staff help...ZERO
Helpful Report
Posted 9 years ago
Called the Southend shop and asked if (a) the item I was interested in was on display and (b) if they had it in stock. They said yes and yes, confirming they had one in stock. When I went to the shop it turned out they did not have one in stock. They claimed there must have been a misunderstanding. I ordered the item and was assured it would be delivered Tuesday the following week. On Tuesday I received a call from another department saying they would deliver Wednesday and that they had not been told anything about a Tuesdsy delivery date. It appears this company has either incompetent or dishonest people in its shops. Not a good service. I would not recommend this shop.
Helpful Report
Posted 9 years ago
Allegro Music is rated 4.8 based on 1,896 reviews