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Allegro Music Reviews

4.8 Rating 1,717 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

4.8

Based on 1,717 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Renate Sangwine

Allegro Music 5 star review on 28th September 2022

Renate Sangwine

Allegro Music 5 star review on 18th August 2022

Allegro Music 5 star review on 27th July 2022

Allegro Music 5 star review on 21st January 2022

Allegro Music 5 star review on 21st January 2022

Allegro Music 5 star review on 4th January 2022

25

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy to provide feedback on Allegro music, Chelmsford. I decided to learn the piano as part of my retirement plan and have been going into the shop for months. Most of the time I spoke to Ben who was very knowledgeable and pleased to help. Patient as well as a mulled over spend such a sum on an instrument I would be learning on. I settled on a second hand CVP-709, not wanting to spend the extra on a new instrument. Ben was very understanding and went out of his way to provide all the information I wanted. Delivery was arranged for the following week and I now have this beautiful instrument to pass away retirement. Thanks guys.”

Posted 2 months ago

Thank you for leaving us a review Robert. We hope you're enjoying your CVP-709, it really is a beautiful instrument and we hope you enjoy playing it. If you have any questions in the future, please do not hesitate to contact us... we will always be here to help!

Posted 2 months ago

“Allegro Music were so helpful and friendly. I had previously bought a piano from this store 20 years ago and had been so pleased with my purchase and whilst there wasn’t anything wrong with my old piano, I had my eyes on a modern version! Ben in the Chelmsford store was very informative and once I had a demonstration of the CLP-785, I knew it had to be the piano for me! What an incredible instrument and I absolutely love it. The quality is outstanding and it looks beautiful too. A big thank you to Allegro Music, particularly Ben who enabled me to have my piano delivered before Christmas. Any questions I had were all answered and I recommend anyone paying a visit to Allegro if they are thinking of buying a musical instrument. Many thanks.”

Posted 3 months ago

Thank you for your review Joanna. We are pleased to hear about the positive experience you had with us, the CLP-785 is a lovely instrument and a great choice! We hope you are enjoying your new instrument and if you have any questions in the future, please do not hesitate to contact us.

Posted 3 months ago

“I have just purchased the Clarinova CVP-909B from Allegro music, and firstly what a wonderful and enchanting instrument. I could not be happier and the CVP-909 is worth every Penny and more. Whether you’re an experienced pianist or like in my scenario, a family of beginners you won’t be disappointed. I first contacted Allegro music making enquiries relating to this particular model and Ben was happy to answer all my questions and was extremely knowledgeable along with being both polite and patient with my ignorance of higher level pianos. Ben advised me of the long waiting list from Yamaha and explained the circumstances behind this delay. Ben also advised me that they currently had a CVP-909B in stock that an existing customer had purchased in error due to colour, and this brand new and unused instrument was offered to me at a discounted and unbelievable price. An accessory package was also included along with the relevant information that guaranteed and reassured me that this was a brand new instrument at a once in a lifetime price. Ben ensured the transaction was effortless and informative. Both Ben and Chris worked tirelessly together to get my instrument delivered safely to me home address and at a time that suited me due to my difficult work duties. When instrument arrived, it was well protected and brand new as described and I was well impressed how courteous and professional both Chris and his assistant presented themselves. Piano was installed and setup accordingly and any questions I had answered professionally. Good work Allegro music, I am well impressed by every aspect of this transaction and look forward to future engagements. Five stars every day !!”

Posted 3 months ago

Thank you for leaving us such a lovely review John. We are so pleased to hear all about the positive experience you had with us. We hope you're enjoying your CVP-909, it really is fantastic isn't it? If you have any questions in the future, please do not hesitate to contact us. We will always be here to help!

Posted 3 months ago

“Very friendly service. Generous trade in values, speedy delivery/collection and important long warranty period. A rare breakdown occurred on a previous model over 4 years in. Collected, major repair and returned within a couple of weeks at no cost. Wouldn’t want to use any other company for my electronic instruments.”

Posted 3 months ago

Thank you for leaving us a review Alan!

Posted 3 months ago

“I have been so pleased with my purchase of a digital piano from Allegro Music. Everyone was so patient, as I wasn’t too sure what I was looking for initially, and there was never any pressure to buy. I loved hearing the pianos being played as I was choosing. I feel I paid a fair price for my purchase and also feel confident that if I had any issues I could return to Allegro. ( I haven’t had to do this ! ) Delivery was included and all went smoothly. I am so pleased with my piano and I can honestly say it’s even better than I could have hoped for. Thank you.”

Posted 3 months ago

Thank you for leaving a review Alison. We hope you're enjoying your new digital piano.. If you have any questions regarding your instrument in the future please do not hesitate to contact us. We will always be here to help!

Posted 3 months ago

“Very helpful very quick with any problems you may have excellent would highly recommend very good service everything you need”

Posted 3 months ago

Thank you for leaving us a review!

Posted 3 months ago

“Excellent service.”

Posted 3 months ago

Thank you for leaving us a review!

Posted 3 months ago

“Having found a keyboard that suited my budget, I then saw on the website that Allegro Music had a portal to purchase customer used instruments simply by entering a few details. I received an offer within hours and in no time at all delivery of my new “toy”, a SX900, was received as well as collection of my old Yamaha too. The whole process was effortless and reinforced with easy phone conversations with Allegro’s friendly staff. Super experience!”

Posted 3 months ago

Thank you for your review Tony. We are pleased to hear about the positive experience you had with us. We hope you're enjoying your new SX-900 and if you have any questions in the future, please do not hesitate to contact us!

Posted 3 months ago

“Order was delivered and set up before Christmas, as promised.”

Posted 3 months ago

Thank you for leaving us a review John.

Posted 3 months ago

“Tyros 3 bought for my son. I had one myself some years ago so I know it's a great keyboard for him to learn on. It was delivered to him, is immaculate and working fine. Thanks”

Posted 3 months ago

Thank you for leaving us a review Brian. The Tyros 3 is a great keyboard, we hope your son is enjoying it!

Posted 3 months ago

“I was buying my 10year old first keyboard, not having any experience myself meant I was going in blind. Both Southend and Chelmsford branch were very helpful which resulted in a very suitable purchase and a son that has been enjoying learning since.”

Posted 3 months ago

Thank you for leaving us a review. We hope your son is enjoying his new keyboard. If you have any questions in the future, please do not hesitate to contact us. We will always be here to help!

Posted 3 months ago

“Absolutely brilliant to deal with. When there was a problem with delivery, not their fault, they resolved it quickly and professionally. The keyboard and pack ordered are brilliant very competitively priced and high quality. Thanks for all your help!!”

Posted 3 months ago

Thank you for your review Alex. We will always do our best to make sure you are up to date with everything regarding your purchase to ensure a positive experience with us. We hope you're enjoying your keyboard!

Posted 3 months ago

“Staff were friendly knowledgeable and helpful.”

Posted 3 months ago

Thank you for leaving us a review Rob.

Posted 3 months ago

“Allegro helped me pick the right keyboard for my needs and for the right price. They kept me upto date with processes from start to finish. Great keyboard Sx700, and the team are always on hand to help answer any questions. Good work Allegro.”

Posted 3 months ago

Thank you for your review Wayne. We hope you're enjoying your SX-700!

Posted 3 months ago

“I had excellent service when I changed my Genos to Genos2 Allegro could not have been more helpful and it was delivered to me on the day promised with no problem.”

Posted 3 months ago

Thank you for leaving us a review Eileen. We hope you're enjoying your new Genos 2! If you have any questions in the future, please do not hesitate to contact us.

Posted 3 months ago

“Excellent service from Allegro Music when I purchased my new piano (Upright "Steinhoven". About a month after delivery I received a call from a local piano tuner to book a date for tuning, which was carried out within a week. First class service from Allegro!”

Posted 3 months ago

Thank you for leaving us a review. We are pleased to hear about your positive experience with us and we hope you're enjoying your new Piano.

Posted 3 months ago

“Ben was friendly and very knowledgeable which gave me the confidence to buy a Clavinova cvp809. The online sale was promptly administered and delivered. It was professional,quality service. Would certainly buy from Allegro in the future. Robbie C”

Posted 3 months ago

Thank you for your review Robbie. We hope you're enjoying your CVP-809!

Posted 3 months ago

“I found the service very helpful. I got a really good deal on my Yamaha P-515. It plays beautifully and I haven’t started trying all the different functions out yet. It was delivered without a sustain pedal but this was very quickly rectified. Very happy. Thank you”

Posted 3 months ago

Thank you for your review Gillian. We hope you're enjoying your P-515, for sure you will enjoy experimenting with all the different functions! If you have any questions, please do not hesitate to contact us.

Posted 3 months ago

“Ben went out of his way to help from first visit to final delivery. Service was personal and prompt. I was totally confident in his knoweldge and thus his advice on which keyboard would suit my churches best. Thank you”

Posted 3 months ago

Thank you for leaving us a review Chris. We hope you're enjoying your new keyboard! If you have any questions in the future, please do not hesitate to contact us.

Posted 3 months ago

“i found Allegro Music to be friendly very Efficient with no fuss and always ready to help should you be in need of a new instrument give Allegro music a call they are there to help”

Posted 3 months ago

Thank you for your review David. We are pleased to hear about your positive experience with us. We are always here to help!

Posted 3 months ago

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Allegro Music is rated 4.8 based on 1,717 reviews