Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,818 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For me this was an easy 5 star. The staff at Allegro Music in Chelmsford could not have done more for me. Pre sale, they were helpful and non pushy. My order was quick and easy and delivery, they fitted around me and my need. They rang me to let me know approximate time of arrival. It didnt end there though, the after sales has been fantastic. Special thanks to Ben who works at Chelmsford shop, a credit to the company and someone who has been so helpful with his advice and suggestions.”

Helpful Report

Posted 9 months ago

Thank you for leaving us such a positive, detailed review Martin. We are pleased to hear you are happy with the experience you had at Allegro Music. We hope you are enjoying your new instrument and if you have any queries in the future, please do not hesitate to contact us. We will always be here to help!

Posted 9 months ago

“Allegro music would have had five stars, unfortunately they were out off stock of the Genos2 and took some time to be able to complete the order. However, the actual delivery was very efficiently completed and after service has always been excellent.”

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Posted 9 months ago

“Amazing service and very prompt next day delivery. I am so happy with my new piano. Cannot fault the overall service, advice and communication. Highly recommended. Thank you.”

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Posted 9 months ago

Thank you for leaving us a review Michelle. We are pleased to hear you are happy with your new piano, it is a beauty! If you have any queries in the future, please do not hesitate to contact us. We will always be here to help.

Posted 9 months ago

“Very helpful and efficient communication from Ben on my phone call and emails. It made my purchase and delivery very easy and extra phone help with set up was a bonus. Delightful company to deal with.”

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Posted 9 months ago

Thank you for leaving us a review. We hope you're enjoying your new instrument!

Posted 9 months ago

“Absolutely brilliant, really helpful and knowledgeable. Great service and great products. Thank you”

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Posted 9 months ago

Thank you for leaving us a review!

Posted 9 months ago

“Very happy with the service and the good part exchange allowance which made for a very satisfactory purchase deal . With regard to delivery Chris and Julian went far beyond to get a quart into a pint pot because of restricted access, resulting in a very satisfied customer.”

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Posted 10 months ago

Thank you for leaving us a review Graham. We are pleased to hear about the positive experience you had with us. We hope you're enjoying your new instrument and if you have any questions in the future, please do not hesitate to contact us.

Posted 10 months ago

“Excellent customer service, good price for the quality of the organ. Quick delivery considering the distance. Would recommend Allegro Music.”

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Posted 10 months ago

Thank you for leaving us a review Peter. We hope you're enjoying your Organ and if you have any questions in the future, please do not hesitate to contact us.

Posted 10 months ago

“Great service, started a chat session to ask a few questions on a second hand guitar and was very helpful and was very impressed with quality of guitar when I was delivered”

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Posted 10 months ago

Thank you for leaving us a review. We're pleased to hear about the positive experience you had with us.

Posted 10 months ago

“Thanks for great instore attention and aftersales service.”

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Posted 10 months ago

Thank you for leaving us a review. We hope you're enjoying your instrument!

Posted 10 months ago

“Pleased with all the help, and excellent service from everyone I spoke to.”

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Posted 10 months ago

Thank you for your review Julie. We appreciate it!

Posted 10 months ago

“Ben’s tutorial session was invaluable and he was always ready to help with my constant telephone queries! Thanks Ben.”

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Posted 10 months ago

Thank you for leaving us a review Barbara!

Posted 10 months ago

“Very helpful and very nice to talk to. I would certainly recommend them”

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Posted 10 months ago

Thank you for leaving us a review Joe!

Posted 10 months ago

“Brilliant service. Great communication. And within a few days they delivered my piano into the right room without any fuss.”

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Posted 11 months ago

Thank you for leaving us a review. We hope you're enjoying your piano. If you have any questions, please do not hesitate to contact us. We will always be here to help!

Posted 11 months ago

“Very pleased with the organ and the excellent service.”

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Posted 11 months ago

Thank you for leaving us a review Peter. We hope you're enjoying your Organ!

Posted 11 months ago

“Can't fault them. This is the second time I have used them. An easy company to work with and very knowledgeable and happy to answer questions, even dumb ones from a novice like me. All round excellent service from Ben and Emma.”

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Posted 11 months ago

Thank you for leaving us a review Ken. We hope you're enjoying your new keyboard and if you have any questions, please do not hesitate to contact us. We will always be here to help!

Posted 11 months ago

“Marvellous advice & service from sales team & delivery service.”

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Posted 11 months ago

Thank you for leaving us a review. We appreciate it!

Posted 11 months ago

“Excellent service from start to finish when I recently bought a Yamaha piano. Good demo and advice with a quick delivery. Would highly recommend.”

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Posted 11 months ago

Thank you for your review Stella. We hope you're enjoying your Yamaha piano! If you have any questions in the future, please do not hesitate to contact us. We will always be here to help!

Posted 11 months ago

“This is my 3rd keyboard I 've bought for Allegro (nothing wrong with the other two, I just wanted an upgrade) and to be honest, I wouldn't go anywhere else. They gave me a more than fair price for my Tyros 5 (76 key complete with speakers) for a Genos 1. They told me the instrument was "grade A" and they were not joking, the keyboard and speakers looked as if they were delivered from the manufacturer. The "Megastick" they sent with my Genos is brimmed with lots and lots of extra goodies. Bens knowledge is extensive and any questions was always answered promptly and accurately and he always has time to explain, even to the point of giving instructions whilst I was pressing buttons on my Genos! My instrument was delivered within 5 working days and my old keyboard collected 2 days afterwards. They have even given me a 2 year warranty which is exceptional. Shop around by all means, but if you want the best deals and service then Allegro Music is the number one choice.”

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Posted 11 months ago

Thank you for leaving such a lovely review Wayne. We are so pleased to hear about the positive experience you had with us and we hope you're enjoying your Genos! If you have any questions in the future, please don't hesitate to contact us. We will always be here to help.

Posted 11 months ago

“to owners of Allegro Regarding Annette who enrolls students POOR ATTITUDE AND RAPPORT WITH STUDENTS FROM CONCERNED MUSIC STUDENT LEARNER”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review. Unfortunately as you have left no contact details we are unable to give a full response. However, we do hope that other students and customers can view the rest of our reviews and draw their own conclusions as to whether you had a genuine reason to leave a negative review. If you feel able to let us know your details, please email us at westcliff@allegromusic.co.uk where we will be happy to discuss the matter.

Posted 1 year ago

“Excellent and knowledgeable service”

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Posted 1 year ago

Thank you for leaving us a review. We hope you're enjoying your P95!

Posted 1 year ago

Allegro Music is rated 4.8 based on 1,818 reviews