Allcott Associates LLP Reviews

4.8 Rating 1,075 Reviews
98 %
of reviewers recommend Allcott Associates LLP
4.8
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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0333 200 7198

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Anonymous
Anonymous  // 01/01/2019
We have been unfortunate enough to require 3 surveys for 3 different properties. I must say I was extremely happy with the way the first two surveys were dealt with, including the admin lady (Judy) who asked if we had any concerns/observations of our own which were answered in the two surveys. The second survey in particular was dealt with extremely quickly by the surveyor, despite being on leave and he answered our questions directly, again quickly and very much appreciated. Although the third report appears to be satisfactory, I can't say the level of attention to detail was the same when dealing with another admin lady, who although helpful did not ask the same questions with regards to our observations and although I asked for two points to be noted, these were not dealt with in the report. However, as far as being worth the approximate £1500 spent on 3 surveys must say saved us a tonne of money, especially as seeing the first property was a potential money pit and the second was literally falling over (there was a previous engineer report and previous survey which confirmed Allcott's assessment). Would strongly recommend this company for surveys.
Helpful Report
Posted 6 years ago
Allcot Associates speedily did my survey and provided me with the appropriate paper work. Thanks for identifying issues to be addressed
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Posted 6 years ago
The report from Allcott Associates was thorough, gave photographic evidence and identified several issues that needed to be rectified prior to my purchase. As well as the survey the report provided guidelines as to what my solicitor should be asking the sellers which was very useful.
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Posted 6 years ago
Very detailed, thorough and well documented, though it was generally, fairly superficial. This is not a particular criticism, but a little digging would have been better.
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Posted 6 years ago
The survey was through and carried out when we requested it
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Posted 6 years ago
We were very happy with the quality of the report. Our surveyor spotted many things that we had missed. It cost us £470 in June 2017 but it was money well spent. It saved us buying a property with £15,000 worth of repairs on top of the £10,000 we had anticipated. Needless to say we chose to withdraw our offer and found another property - a new build this time so no need for Allcott on this occasion. Our only criticism is the time waiting for the report. It wasn't the three working days we had hoped for. It was 7 working days (plus 2 weekends and a Bank Holiday Monday) which felt like forever. But overall we would recommend you spend the money on a report from Allcott. We are pleased that we did.
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Posted 6 years ago
A bit more communication such as confirmation of payment received and completion of the actual inspection would have been greatly received, and would have been rewarded with 5 stars. However, if I could just mark the actual survey and the results sent it would be 5 stars with no hesitation. Over all a good service, but a few personal niggles have stopped it receiving the full marks.
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Posted 6 years ago
Comprehensive survey completed and easy to understand.
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Posted 6 years ago
Surveyor was punctual, gave clear explanations of what he found and the implications. His written report was emailed within the week.
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Posted 6 years ago
Professional and friendly service and report received within a week
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Posted 6 years ago
Good service and good price, but report took a while to arrive.
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Posted 6 years ago
Pointed out the areas needing to be repaired in the short term with some idea of costs involved. Reassurance that the property is sound.
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Posted 6 years ago
Good professional service - with good communication. Reasonably priced.
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Posted 6 years ago
I particularly liked having the opportunity to spend almost an hour walking around the property with the surveyor after he had completed his survey
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Posted 6 years ago
Highly professional and well organised team. Would not hesitate to recommend.
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Posted 7 years ago
Did what they promised.
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Posted 7 years ago
Quick and efficient. Report received in time frame stated.
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Posted 7 years ago
Very professional service fast communications and prompt return of report with good detail and photographs.Good price in comparison to other similar in the area. would use again.
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Posted 7 years ago
Pros Very good report, report emailed and hard copy posted. Cons No notification given that the survey had actually been carried out on the day specified. Had to ask for notification that the report was ready before payment. Took about a week before report was ready.
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Posted 7 years ago
Very impressed with the detail of the survey. I received it within five working days which was a little over the time frame expected but it was clear, easy to read and suggested areas to investigate further. I would use again. A reasonable price for an informative report.
Helpful Report
Posted 7 years ago
Allcott Associates LLP is rated 4.8 based on 1,075 reviews