We have been unfortunate enough to require 3 surveys for 3 different properties. I must say I was extremely happy with the way the first two surveys were dealt with, including the admin lady (Judy) who asked if we had any concerns/observations of our own which were answered in the two surveys. The second survey in particular was dealt with extremely quickly by the surveyor, despite being on leave and he answered our questions directly, again quickly and very much appreciated. Although the third report appears to be satisfactory, I can't say the level of attention to detail was the same when dealing with another admin lady, who although helpful did not ask the same questions with regards to our observations and although I asked for two points to be noted, these were not dealt with in the report. However, as far as being worth the approximate £1500 spent on 3 surveys must say saved us a tonne of money, especially as seeing the first property was a potential money pit and the second was literally falling over (there was a previous engineer report and previous survey which confirmed Allcott's assessment). Would strongly recommend this company for surveys.