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Alexandra Sports Reviews

4.9 Rating 921 Reviews

98 %

of reviewers recommend Alexandra Sports

Company Reviews

Product Reviews

4.9

Based on 921 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth, Winchester and Christchurch. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 11th June 2021

Alexandra Sports 5 star review on 15th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my gait analysis. It was very detailed. Never realised I had so many weird things going on with my feet & legs. I've also been buying the wrong trainer size for forty years.”

“Excellant customer service and eye opening attention to detail, recommend to any level runner.”

“Very good communication, very prompt dispatch and delivery. Ideal.”

“I had such a good, positive experience at Alexandra Sports. The man was so lovely and made me feel really comfortable. We also emailed on a Sunday (not expecting a response for a few days) and received a response with what we needed within an hour! Thank you so much. I throughly recommend, my new trainers make such a huge difference.”

“This was truly excellent service. Brian is knowledgeable, good-humoured and professional in his approach and the whole process of analysing my gait and selecting suitable running shoes could not have been more efficient or more pleasant.”

“Great help with new running shoes, really thorough and clearly explained their analysis of my running mechanics so I chose the right shoes! Hugely recommend!”

“James was excellent but I can’t give 5/5 because I was disappointed I wasn’t given my 10% Podiatry discount.”

Hi There, Thank you so much for your feedback, it's great to hear you received an excellent assessment. Assuming you mentioned the podiatry discount at checkout, this should have been added. Could you possibly conact us with your name and receipt number so we can check this for you. Kind regards, Ronnie Alexandra Sports

“Excellent service and personalisation. They found the perfect pair of shoes for me! Thanks”

“The lady that served me was amazing! The service from start to finish was incredible I love my new shoes and they fit perfectly.”

“The lady that served me was amazing! The service from start to finish was incredible I love my new shoes and they fit perfectly.”

“Really helpful great service thank you”

“Great customer care, took time to examine my feet and provided lots of choice. Good advice given, very knowledgeable. Highly recommend”

“Excellent patient and attentive service”

“Bought the funky flamingoes on a booze cruise sun sunglasses. Love them for running and certainly stand on in a crowd!”

“My advice and guidance from Alexandra sports was really professional and I left with a perfect fitting pair of trainers.”

“Excellent service (particularly from Ronnie)….”

“I went for the foot/gait assessment which was very thorough and revealing. This allowed me to choose the correct running shoes for my needs. Will shop here again when I need another pair of running shoes.”

“What a fantastic find, I was away on holiday and happend to come across Alexandra Sports and noticed they did gait analysis. Jim was super helpful and so knowledgeable. I have give the trainers a test drive and no niggles at all and super comfortable for my long training session, would highly recommend if you are near any of the shops.”

“The gait analysis service exceeded my expectations. Everything was laid out to me plainly, with expert knowledge and care which extends after my purchase with any further questions or concerns.”

“Great service, friendly staff, very knowledgeable.”

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Alexandra Sports is rated 4.9 based on 921 reviews