Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,004 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived very quickly and a great price.”

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“The experience was amazing, I can't remember the employees name but she was so so so helpful!! I am new to running and just wanted to make sure the shoes I had were suitable and I got exactly that! No pushy sales or anything. I cannot recommend this enough”

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“My order arrived very quickly and a great price.”

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“Extremely helpful and understanding , listened to my concerns. Did a thorough examination and explained all the results well. Very clean environment.”

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“Brilliant service - polite and professional. Really helpful with the gait analysis and finding the shoes”

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“Care and attention taken to ensure the correct fit”

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“Very informative and relaxed!”

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“Very informative and relaxed!”

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“A very professional, thorough service with great common sense and sound feedback/recommendations, enabling the purchase to of footwear to be made with confidence.”

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“Excellent service”

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“Fantastic service as always”

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“Visit: 17/09/23 Absolutely first class. David gave my daughter (who’s 11) his fullest attention, knowledge and and patience! He explained everything along the way and as a result my daughter came away with the right trainers for her and very enthused for her next run (she went when she got home).”

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“Really positive experience. Excellent and knowledgeable service from a lady in the Portsmouth branch.”

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“Great experience, with a knowledgeable team member. I have purchased Brooks trail shoes. So looking forward to my next Parkrun.”

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“Excellent booking service, then a refundable £20 against new shoes, the tech used worth every penny!”

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“I booked in for an appointment due to suffering with heel pain from plantar fasciitis. I met with Emily who was incredibly knowledgeable and attentive. Emily walked me through a full assessment and showed me why I was experiencing pain, how my arches had fallen and that my feet aren’t evenly distributing weight when I walk. She explained in detail how we can improve the issues with custom made insoles. Emily went above & beyond and even sent me home with some temporary insoles to help whilst I await mine to arrive! Absolutely fantastic service, a 10/10 experience.”

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“The service in your Christchurch store was exceptional. Very clear descriptions of what the assessment involved, including the results. The description of each shoe presented to try on was very helpful. Very pleased with my purchase!”

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“The staff are really good and knowledgeable. Gave me a gait check and helped me choose a suitable pair of walking shoes and socks. These have proved very comfortable and helped with my knee problem. Thank you Alexander Sports.”

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“Despite the demand and amount of customers Ryan offered an excellent customer service and assistance. He was attentive, polite and knowledgeable. Thank you”

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“Despite the demand and amount of customers Ryan offered an excellent customer service and assistance. He was attentive, polite and knowledgeable. Thank you”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,004 reviews