Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,004 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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“Been to Alexandra Sports Portsmouth a few times now. The team are always really helpful and knowledgeable. Would highly recommend to anyone wanting to get support with the right pair of trainers. 5* service always!”

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“The lovely lady who attended to me on Thursday 10th Aug at 10.30 was very efficient and knowledgeable. Put me at ease and I am very pleased with my purchase so far, still wearing them in”

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“Very knowledgeable staff and very thorough assessment. Good choice of shoes and able to order in the size I required.”

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“Excellent thorough assessment yesterday. No hard sell. New running trainers and insoles at reasonable price. Would thorighly recommend.”

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“Very knowledgeable staff and very thorough assessment. Good choice of shoes and able to order in the size I required.”

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“Product was good value and arrived by post in the expected time. I would purchase from Alexandra Sports again”

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“Excellent knowledge and great service.”

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“It was my first time at the shop , I was served by Tom , he was so helpful and informative I will definitely be returning, great experience 😊”

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“This was a shop visit with a Gait analysis. Bryan was very helpful, attentive and professional. he gave me his full attention despite the shop becoming very busy shortly after I arrived. I am very happy with the shoes I purchased and the advice given for future trail and road shoe purchses.”

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“Fantastic service at Alexandra Sports. Was talked through the whole process and clear explanations given to any questions I had. The right shoes for me weren’t in stock so instead of trying to sell me the wrong pair, I was asked to come back later which I appreciated. Also given extra great advice around nutrition and other top tips.”

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“Absolutely amazing customer service - very thorough and in depth. Cannot fault them at all.”

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“I’m new to running, but have some events booked in. I was warmly greeted and felt in safe hands. The gait analysis and testing was straight forwards and informative. A selection of trainers were recommended and I was able to test them out, without feeling any pressure to purchase… although I did buy a smashing pair which have had a couple of outings and feel great!”

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“I haven't received my delivery yet”

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“Great service”

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“Went to Alexandra Sports to be fitted for some new running shoes. The service was excellent and the staff were very knowledgeable, helpful and friendly. I will definitely go there again and highly recommend them.”

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“Excellent service, great to be guided to the right shoe for my needs (wasted money before just buying without trying). Done a few runs and extremely happy with what I bought.”

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“Booked a insole fitting at the Christchurch branch, ended up buying not only the insoles but a new running top and shorts, very friendly and efficient service from Jim T.”

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“Arrived early for my 10am slot, found the shop to be very busy. Seen by young lady who came across as very polite, knowledgeable and professional in her approach. All options were given and discussed, decision taken to go with moulded soles to resolve my problems. All in all a pleasurable experience - no wonder these guys are so busy! Only bugbear was parking - spaces for 4-5 vehicles and then you're finding space on the street!”

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“Very helpful and knowledgeable staff member for fitting and injury prevention advice. Nothing too much trouble”

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Alexandra Sports is rated 4.9 based on 1,004 reviews