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A Farley Country Attire Reviews

4.4 Rating 5,670 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,670 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
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Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“Fantastic service ordered Friday morning 1145 delivered Saturday afternoon absolutely excellent well done”
Helpful Report
Posted 4 years ago
“I’ve purchased many items on line from Farley over the years and found their loyalty points scheme to be excellent, it really does pay very well. Also, I have returned a few things in the past because they didn’t fit and had no problem at all getting my money back. The sales they have give you real genuine bargains, with substantial reductions. I would definitely recommend this shop.”
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Posted 4 years ago
“Excellent shop to deal with x”
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Posted 4 years ago
“Very efficient ordering and delivery process. Well pleased.”
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Posted 4 years ago
“Top products Good service Good prices”
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Posted 4 years ago
“Easy to navigate web site and good delivery time”
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Posted 4 years ago
“Unfortunately the Ariat jodhpurs I ordered were too big so I need to return them. I ordered as next day express delivery but was then told this was not available to I had to wait 3 days for my delivery; however the £3.95 delivery charge was refunded to me which I was happy with. Disappointed that when I then tried to order the smaller size instead the express next day service was again not available on this item either so I haven’t proceeded with a further order yet. I also didn’t receive my free water bottle as advertised. Slightly disappointing overall.”
Helpful Report
Posted 4 years ago
Thank you for your review and for placing an order with A Farley. Sorry to hear the free water bottle was missing from the order. I can see you have spoken to one of the customer service team on 10th August who arranged for the free gift to be dispatched on a next day service. She also offered to do an exchange for you on this occasion and advised we cannot ship the smaller size item you require on a next day delivery service, but we could do this on a 3 day express delivery service. Unfortunately, we are still waiting back to hear from you as to how you wish to proceed. Our customer service manager has tried to contact you to follow this up and left a voicemail message. If we can kindly ask you to contact us on 01164105440 so we can follow this up, it would be appreciated. Kind regards A Farley Country Attire
Posted 4 years ago
“Happy with one pair of shoes delivered, but had to ordered other pair of shoes from another company as Farley could not supply .”
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Posted 4 years ago
“Easy to order, difficult to receive. Order did not arrive within timeframes and very little assistance offered from customer services.”
Helpful Report
Posted 4 years ago
Thank you for your review and for placing an order with A Farley. We are sorry to hear your order arrived over the timeframe. We can see you were in contact with our customer service team after your order was placed who advised there would be a slight delay on your order which would mean it would go slightly over the original timeframe. We are sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“Goods were as described & the delivery service was prompt. Can’t fault it!”
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Posted 4 years ago
“Lovely trousers, but the fastening button is too big for the buttonhole and difficult with the amount of material in the waistband to fasten.”
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Posted 4 years ago
“Excellent product, Mens' Bruhl Jeans, great fit. Delivered quickly without problem.”
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Posted 4 years ago
“Hassle free website negotiation and order entry! Found what I wanted in stock, and was despatched quickly.”
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Posted 4 years ago
“Wanted a particular Tilley hat for my husband size 7 1/4. Hard to find in stock and I love to use 'proper shops' online. I called Farley and had the best experience and they made sure the despatch date was delayed to make sure we were home after a short trip away. The price was also the best I could find. I will definitely use them again and the hat is perfect.”
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Posted 4 years ago
“To be fair, you sold me a tee shirt that was out of stock but emailed me quickly. You were a bit slow to resolve but Gracie did a good job in resolving the issue.”
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Posted 4 years ago
“Expected a 3 day Express delivery, actually took6 days. Website stated product in stock, but wasn’t. Had to wait for delivery to the Warehouse before item could be sent. No advice sent re delay, therefore had to phone twice to chase order. On the plus side, both customer service agents I spoke to, were very helpful and polite.”
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Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear your order was over the advised timeframe. We can see you were in contact with one of our customer service advisors who advised you the order would be slightly over the advised timeframe. We are so sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“My Meyer trousers arrived the wrong colour, besides this I find A Farley excellent Ken Beattie”
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Posted 4 years ago
“Although things didn’t end up roses there was no fault on the sender’s part. Colors are impossible to describe and computers are not reliable. I required a pair of trousers in what I would call a dry (as opposed to wet) sand shade. What arrived were darker and very similar to a shade I already have. But no worries. A return DPD label was enclosed and they were returned. A nuisance yes but very little inconvenience.”
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Posted 4 years ago
“Farley Country Attire hold stocks of a very good range of quality products that are often difficult to source elsewhere, but their despatch time for orders needs to streamlined. I know they are not Amazon but that is the competition and customer expectation these days.”
Helpful Report
Posted 4 years ago
Thank you for placing an order with A Farley and taking the time to leave a review. Thank you for your feedback. Many of our products are available on a next-day delivery service or a free express 3-day delivery service, however, we appreciate for some items delivery can be up to 6 working days. Whilst we are only a small family-run company we are working behind the scenes to increase our delivery time frame to meet our customer expectations and provide a faster delivery service. Kind regards, A Farley Country Attire
Posted 4 years ago
“Really appreciated that you took the trouble to inform me that there might be a couple of days delay in delivery. Very thoughtful.”
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,670 reviews