Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 774 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, collected it instantly. Easy to find the product on the website. Amazing service.”

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Posted 7 years ago

“Easy to order and quickly arrived.”

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Posted 7 years ago

“Excellent service yet again. Ordered 4pm, arrived 10am following day. Can't fault that”

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Posted 7 years ago

“Great customer service, very helpful. Fast delivery. I would definitely use again - already have..”

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Posted 7 years ago

Thank you. We do our best to provide good customer service and get all orders dispatched and processed the same day.

Posted 7 years ago

“Excellent communication and helpful staff, the package arrived next day even though i had ordered very close to the 5pm cut off.”

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Posted 7 years ago

Thank you for your kind words Stuart. Our team work very hard to process and get your orders dispatched the same day.

Posted 7 years ago

“Almost too good! - Ordered after 5, still arrived next day”

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Posted 7 years ago

Thank you Stuart, our warehouse team work hard to get all orders out the same day.

Posted 7 years ago

“Poor service, ordered 4 off and listed in stock but only 1 delivered and in stock, issue not resolved.”

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Posted 7 years ago

Hi Mike, Thank you for your feedback. I'd like to apologise for your poor customer experience on this occasion. At the time of ordering we only had 1 in stock, however instead of saying "1 in stock" our website said "In Stock", not very helpful. We had already taken steps to avoid this problem by telling people how many items we have in stock (up to a maximum of 10), for example: https://www.goprint3d.co.uk/form-2-resin-tank.html However it appears that not all our web pages were updated and that the page you ordered from is still using an old piece of code which simply says "In Stock" or "Not in stock". I've instructed the web development agency we use to update this and all other pages with this feature. Once again I'd like to apologise, and I hope this doesn't put you off using us in future. Kind Regards, David Whitehouse Marketing Manager

Posted 7 years ago

“Next Day delivery on printing resin is great. Have not been let down on numerous occasions when speed is necessary for us.”

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Posted 7 years ago

Hi Jonathan, Thank you for your kind words. We do our best to fulfil customer orders as quick as possible. Whilst we will always endeavour to get your goods to you the next day, from time to time things can run out, so we would always recommend you stock a spare :) We hope you continue to use us in the future. Thanks again, David Whitehouse Marketing Manager

Posted 7 years ago

“Quick and efficient”

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Posted 7 years ago

“Top quality service for small businesses!”

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Posted 7 years ago

“nice，better price with real product.”

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Posted 7 years ago

“Good, quick and problem free service. What more do you want?”

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Posted 7 years ago

“No complaints at all - great service”

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Posted 7 years ago

“The best as always.”

Additive-X Ltd 5 star review on 2nd October 2018

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Posted 7 years ago

“product arrived in the agreed time frame.”

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Posted 7 years ago

“Ordered after 5pm deadline but still delivered the next day, very well packaged and courier communicated when it would arrive. Perfect.”

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Posted 7 years ago

“Delivered the next day. What more can you ask.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent - I'd not bought from them before, and everything arrived on time in top condition.”

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Posted 7 years ago

“Ordered form labs grey material V4 and received the following day at no additional cost”

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Posted 7 years ago

Additive-X Ltd is rated 4.9 based on 774 reviews