Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 608 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I believe a company is only as good as the support they provide, Additive-x goes above and beyond! I have bought 2 x P1S combo printers from Additive 3 months a part, the first being back in September 2024, great service and awesome fast delivery times. The first AMS recently developed a fault where none of the filaments would travel past the internal hub. I followed the Bambu Wiki, stripped down to clean, but it was not clogged up and hardly any debris. I called Additive-x and spoke to a very helpful, friendly and knowledgeable engineer called Craig, he determined the internal hub was faulty, asked if I was able to swap myself, I said yes, within 24 hours I had the new part and was back up and running, amazing support. I have since contacted Craig for some advice on upgrading on of my P1S to a hardened gear and hot-end, once again, based on my capability to fit myself, I was informed what parts to purchase without wasting money on parts I did not need, not only that he sent me links to instructions on how to install. I cannot stress enough how much I find my dealings with Craig and additive-x to have been so hassle free. I was impressed that much I even posted a review on Reddit in the Bambu Print section. MickD”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review we are so glad you are happy with us and our support. Craig is also pleased he has been able to help hassle free. Happy printing!

Posted 9 months ago

“Very helpful team, answered phone quickly and called back when they said the would. Product arrived very quickly. They answered a couple of subsequent technical issues immediately which got me up and running. Who could ask for more.”

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Posted 9 months ago

Thank you for leaving us a review, we are glad we were able to help you get back up and running with your printer. Happy printing!

Posted 9 months ago

“After many years buying my machines from technology outlet they let me down and offered a poor service. Website was down, wouldn't take an order over the phone and weren't bothered when I said I would need to look elsewhere if they couldn't help somehow. Not only were additive x cheaper buy a few quid for a new machine, they shipped it free, and took my order over the phone (something other firm refused to do) I was dealt with by a lady named Tammy who is highly recommend. Great attitude and really helpful. I'll be buying all subsequent machines from additive X going forward now based upon the service I received.”

Helpful Report

Posted 9 months ago

Thank you for leaving a review we are glad you came to us and glad you will be buying from us going forward! Tammy is also thankful and glad she was able to help. Happy printing!

Posted 9 months ago

“Fast and efficient delivery”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review we are glad you were happy with our delivery. Happy printing!

Posted 9 months ago

“First time dealing with Additive-X, it won't be my last time. Absolutely hassle free from start to finish and very good prices as well. Be back soon.”

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Posted 9 months ago

Thank you for leaving us a review, we are so glad you had a good first experience with us and will buy from us again! Happy printing.

Posted 9 months ago

“Fast delivery and excelent prodact qualiti !”

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Posted 9 months ago

Thank you for leaving us a review, we are glad you liked our products and quality. Happy printing!

Posted 9 months ago

“Customer service was perfect. So easy to talk to, no long waits, straight to the point and they know their stuff. Worth buying from Additive X just because of the support alone.”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review, we are glad you are happy with our customer service and glad you like buying from us! Happy printing.

Posted 9 months ago

“The items that i required were in stock and quickly despatched. They arrived well packed and on time.”

Helpful Report

Posted 9 months ago

Thank you for leaving a review we are glad you were happy with your order and we had what you wanted in stock. Happy printing!

Posted 9 months ago

“Excellent service, fast delivery and a fab machine, our son was beyond happy with it and is printing non stop!”

Additive-X Ltd 5 star review on 20th March 2025

Helpful Report

Posted 9 months ago

Thank you for leaving us a review, we are so glad you are happy with the machine and service. The print set-up looks great! Happy printing.

Posted 9 months ago

“Great service! Great sales team!”

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Posted 9 months ago

Thank you for leaving a review, we are glad you are happy with our service and our team! Happy printing.

Posted 9 months ago

“Order placed at 10:30am.. arrived 24hrs later almost to the minute. Excellent tracking info via DPD.”

Helpful Report

Posted 9 months ago

Thank you for leaving a review, we are glad you found the tracking info useful and that your order arrived quickly! Happy printing.

Posted 9 months ago

“Helpful & honest”

Helpful Report

Posted 9 months ago

Thank you for leaving a review, we are glad you found us helpful. Happy printing!

Posted 9 months ago

“Great place to purchase a 3d printer at a great price. Top notch customer service as well 👍”

Additive-X Ltd 5 star review on 13th March 2025

Helpful Report

Posted 9 months ago

Thank you for leaving a review, we are glad you are happy with our service and chose to buy from us, the printer setup looks great! Happy printing.

Posted 9 months ago

“Placed order at 12 noon picked it up at 2 a quality fast service”

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Posted 10 months ago

Thank you for leaving a review, we are glad you are happy with our service! Happy printing.

Posted 10 months ago

“Amazing delivery times, good updates and range of products”

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Posted 10 months ago

Thank you for leaving a review we are glad you were happy with our delivery and updates. Happy printing!

Posted 10 months ago

“Hadn't got a clue what I was buying (being of an age 🤣). My grandson had requested the items for his upcoming birthday. Easy ordering... Excellent service and delivery. Thank you 👍”

Helpful Report

Posted 10 months ago

Thank you for leaving a review, we are glad you liked our service and hope your Grandson is pleased with them!

Posted 10 months ago

“Great online experience quick and efficient.”

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Posted 10 months ago

Thank you for leaving a review, we are glad you had a good experience with us! Happy printing.

Posted 10 months ago

“Usually very good but their website incorrectly marked FormLabs resin as “In Stock” to only find out it actually wasn’t and by the time I found out it was too late to get next day delivery anywhere else. Cost me a day in productivity. These things happen but when I mentioned it still said “In Stock” on the website even after my issues I didn’t even get an apology or thanks for letting us know…. we are sorting it etc. No explanation whatsoever which I found poor.”

Helpful Report

Posted 10 months ago

We are very sorry that we cost you a day in productivity and didn't get back to you quicker about this issue. We can only apologise that this wasn't handled well.

Posted 10 months ago

“Really friendly and knowledgeable. Delivery was fast and great product!”

Helpful Report

Posted 10 months ago

Thank you for leaving a review, we are glad you are happy with your product and delivery! Happy printing.

Posted 10 months ago

“Viewed the product online, then called for further information. Very polite informative and answered all the uncertainties I had. That made my mind, ordered and delivered in less that 24hrs great well done.”

Helpful Report

Posted 10 months ago

Thank you for leaving a review we are glad we could help you with your uncertainties and glad you then ordered from us! Happy printing.

Posted 10 months ago

Additive-X Ltd is rated 4.9 based on 608 reviews