Login
Start Free Trial Are you a business? Click Here

Additive-X Ltd Reviews

4.9 Rating 656 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 656 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

Write Your review

Anonymous
Anonymous  // 01/01/2019
We recently procured a Fuse 1 with a Sift for printing parts for our business. We had lengthy technical discussions with Additive X, who were extremely helpful with recommending materials and printers suitable for our requirements. During the discussions we had samples constructed in various material grades so we could assess which suits our needs the best. Once we placed the order, we were delighted and surprised with the speed of delivery on the equipment. The installation process was pretty simple and straightforward and the training course provided was extensive. I would highly recommend anyone in the market for a 3D printer to contact Additive X. We have now procured 3no of Bambu printers as well, with the intentions of creating a 3D farm. A special mention to Elaine from Additive X who has been exceptional through the process, nothing was too much hassle for her. We appreciated her assistance and patience throughout the process.
Helpful Report
Posted 1 year ago
Thank you so much for leaving a review! We are grateful that you would recommend us and are pleased you are happy with your printer and can't wait to see how you get on with your print farm. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
Happy with Additive-X as a whole. Only negitive will be the despatch time on some of the Bambu Lab filiments and the lack of comunication with an acurate delivery date.
Helpful Report
Posted 1 year ago
Thank you for your review. We're really sorry about the lack of communication regarding the delivery dates. Sometimes we don't get accurate dates from Bambu Lab, which makes it hard to give you exact updates. We apologize for any inconvenience this caused.
Posted 1 year ago
Absolutely perfect and all very good condition couldn’t ask for a better more personal service.
Helpful Report
Posted 1 year ago
Helpful & understanding. Gives me time to explaine & treats me like a Friend not just wanting Orders. Also goos Advise. So far all Staff seems nice but thanks to kev I have had a few good deals. I will always order from then with Bambu 3D Printers & parts.
Helpful Report
Posted 1 year ago
Thank you for leaving us a nice review! We are glad you would always order from us and glad you find us helpful. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
Great service providing real value to me as a customer, printer is beyond my expectations.
Helpful Report
Posted 1 year ago
Thank you for leaving a review, we are glad you are happy with your printer and happy we provided you real value, thank you for choosing Additive-X and happy printing!
Posted 1 year ago
Very good service. Item was on back-order. I was given a realistic timeframe & the item arrived earlier than expected. Communication was good (all proactively initiated by Additive-X) & delivery was satisfactory, following instructions left as we were out.
Helpful Report
Posted 1 year ago
Thank you for leaving us a review, we are glad you were happy with our service. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
buying from additive x was a great experience myorder was delivered very quickly and was packaged realy would definatly buy from them again
Helpful Report
Posted 1 year ago
Thank you for leaving us a review we are glad you had a great experience and would buy from us again! Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
I made a mistake with one of my online orders so I phoned Additive-X and spoke to a guy called Ian . He was very helpful and got my order sorted out then phoned me back to inform me that everything was sorted out . I received my order the next day and it was all correct and in good condition .
Helpful Report
Posted 1 year ago
Thank you for leaving a review, we are sorry about the mistake but glad it got sorted out. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
Excellent service and prompt tracked next day delivery for my Bambu Lab P1S. I will definitely be using them in the future.
Helpful Report
Posted 1 year ago
Thank you for leaving us a review! We are so happy that you would use us again. We also hope you like the P1S, thank you for choosing Additive-X and happy printing.
Posted 1 year ago
It was through great experiences purchasing printers and consumables for work, I decided to purchase a personal printer with accessories. Apart from the poor DPD delivery leaving it all in the hedge outside without a signature, I would thoroughly recommend Additive X for all your printing needs. Thanks Team
Helpful Report
Posted 1 year ago
Thank you for leaving a review! We are glad you had a good experience with us. We are sorry to hear about the DPD issue, how frustrating for you.
Posted 1 year ago
Not someone to normally leave reviews, but I have been really impressed with their service. Spent an hour on a video call to answer all my questions to make sure the machine did what I wanted before buying, machine arrived the next day and there's someone immediately available to help on the phone if there are any problems. So far extremely impressed. I run 14 other 3D printers and am already thinking about how I can replace those with stock from Additive-X.
Helpful Report
Posted 1 year ago
Thank you for taking time and leaving us a review, we appreciate it especially if you don't normally do reviews! We are so happy you are impressed with us and we will gladly help you replace your fleet. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
I chose Additive-x because of the excellent reviews I read and I was not wrong the service and response has been second to none. I bought a Bambu lab A1 Combo.
Helpful Report
Posted 1 year ago
Thank you for leaving us a review we are so glad you chose to buy with us! Happy printing we hope you enjoy your A1 Combo.
Posted 1 year ago
I ordered a printer knowing it wasn’t in stock, the team emailed me straight away to apologise for the item not being in stock and to inform me of a predicted delivery date. Very professional, would definitely buy from them again 👍
Helpful Report
Posted 1 year ago
Thank you for leaving us a review! We are glad you would buy from us again! Thanks for choosing Additive-X and happy printing (if it has arrived)
Posted 1 year ago
Had the items I wanted in stock, sent the items straight away. BRILLIANT
Helpful Report
Posted 1 year ago
Thank you for leaving us ar review, we are glad we had everything you wanted in stock. Thank you for choosing Additive-X and calling us 'brilliant' happy printing!
Posted 1 year ago
Have yet to use the filaments but I love the colours which I've yet to see elsewhere. Prices are competitive and delivery was prompt. I'm sure I will be a regular.
Helpful Report
Posted 1 year ago
Thank you for leaving a review, we love the the colour range from Polymaker you won't be disappointed! Thank you for choosing Additive-X and happy colourful printing.
Posted 1 year ago
Very swift and efficient service, keeping me well informed ar every step. Highly recommended
Helpful Report
Posted 1 year ago
Thank you for leaving a review! We are so glad you were happy with our service and very happy you would recommend us! Thank you for choosing Additive-X and Happy Printing!
Posted 1 year ago
Ordered some desiccant packs. Good product and as not identical to originals contacted customer support who raised a query for me. Tech support called within the hour to give advice and answer the query. Great service.
Helpful Report
Posted 1 year ago
Thank you for leaving a review, we are sorry you didn't get the exact product but glad our tech support could help you out. Thanks for choosing Additive-X and happy printing!
Posted 1 year ago
Prompt reply from website, very good service, next day delivery
Helpful Report
Posted 1 year ago
Thank you for leaving us a review, we are glad you were happy with our service. Thanks for shopping with Additive-X and happy printing!
Posted 1 year ago
Good response and better service
Helpful Report
Posted 1 year ago
Thank you for leaving a review, and glad you had a good service from us. Thank you for choosing Additive-X and happy printing!
Posted 1 year ago
I recently purchased a Bambu Lab P1P printer and had a fantastic experience thanks to Rachael. She was incredibly attentive, providing clear and helpful responses to all my questions. Rachael patiently listened to all my details and ensured I had all the information I needed. Exceptional customer service!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review! We are so glad you had a fantastic experience, Rachael is pleased and says thank you. Thanks for choosing Additive-X and happy printing.
Posted 1 year ago
Additive-X Ltd is rated 4.9 based on 656 reviews