Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,941 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly and gorgeous products”

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“Gt product”

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“Beautiful Enamel Photo Frame. Great range of colours available, great website and well packaged. Great service and great product. Thank you!”

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“It was a gift. Had been looking for a stylish yellow grinder for ages. He loves it, arrived very promptly. Many thanks.”

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“Disappointing product. Ordered a £30 notebook expecting luxury quality but sadly it didn't meet my expectations and I've actually had far better quality cheaper notebooks. Turning the pages the quality is evident, the lines on the pages are very misaligned, spine of the book not glued or stitched so folds awkwardly, had a small black mark on the front on arrival which is actually a small tear in the leatherette so it can't be cleaned off and when held horizontally the book is bent and misshapen. Really sad as this was an expensive purchase for me. Have photos for this review but I can't find where to post them - a bit suspicious in itself!”

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Hi there, thank you for your recent review. We are sorry that you were not satisfied with your most recent order. Rest assured we will reach out to your right away to alleviate any concerns you may have.

“I am very pleased with the photo frame - it is just what I was looking for to display a treasured black and white photograph of my lovely parents.”

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“Frame is beautiful, but was very dissapointed in what you describe as gift wrapping,i was expecting a nice Addison Ross embroidered ribbon on the box which is shown on your website but received a very boreing white ribbon which can hardly be called gift wrapping”

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“Absolutely beautiful. Bought as a present but I rather wanted to keep it myself.”

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“Just what I wanted, thank you”

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“Bought frame by Sophie Patterson . Arrived beautifully boxed the quality is lovely very pleased with my purchase .”

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“I ordered 2 grinders, when received the top and bottom colour's did not match. After one phone call new grinders sent and miss matched grinders collected. Brilliant customer service.”

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“My daughter and husband were delighted with their gift. The service was first class!”

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“We have bought numerous photo frames from Addison Ross on a number of different occasions I have always had a good shopping experience and be delighted with the result. First time that we have bought a frame as a gift for someone living in the United States and being sent directly to them. The process was easy, and the gift was received very promptly.”

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“Excellent product and excellent service”

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“Gorgeous photo frame, solid and stylish Extremely helpful when issue with delivery company, went above and beyond”

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“Lovely product, very pleased with it”

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“Fab frame but I feel the photo should have been out in frame as I sent it it the wrong way round”

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“This was my first shopping experience with Addison Ross and I am very pleased with the service I received. The frame I ordered arrived very quickly and the uploaded photo looked perfect. Could not be happier and will certainly shop with Addison Ross again. I would highly recommend this Company.”

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“Easy to use the web sight delivered on time good value for money”

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“Beautiful products - order dealt with very swiftly and arrived beautifully packed. Will certainly recommend you to my friends and family.”

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Addison Ross is rated 4.8 based on 2,941 reviews