Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,941 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“I was impressed with the safe packaging of the photo frame I ordered. Delivery was quick & on time.”

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“The Photograph Frames are of high standard and the colours make it a delight to match to a photograph, The service is prompt and efficient”

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“Excellent communication with member of staff. Fresh Water Mother of Pearl Frame was very well received by recipients. Excellent present for 30th wedding anniversary.”

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“Beautiful frame. Really pleased with the service.”

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“My first purchase from Addison Ross was a faultless quick and professional experience from beginning to end. I have no hesitation whatever in recommending this company - from which other companies could learn much. I will definitely use Addison Ross again in the future and meanwhile thank them for an excellent service.”

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“Lovely and understated frame, perfect gift for a wedding. Arrived very quickly. Great service”

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“The photo frame is lovely and comes inside a very attractive box. It’s a present for a friend’s special birthday and I’m sure she’ll be delighted.”

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“Great quality, classy looks, prompt service.”

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“Very impressive service. Easy website to work around and prompt delivery of goods. Well packaged. The outer box was dented on the corner, on delivery, but sufficient packaging meant the inner box and contents were intact.”

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“The photo frames are of a very high quality. I’ve bought about six now and they arrive very quickly beautifully packaged. Their offer of printing a photo for you and placing it in the frame is an excellent idea ! Can’t fault the company”

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“I purchased an alarm clock which stopped working 11 or so months later. Addison Ross didn’t quibble or argue. They simply sent a replacement, free of charge, which is working fine. I would describe that as excellent customer service.”

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“I normally have a great experience with Addison Ross; however, this time was a bummer. I ordered the CLASSIC SILVER PLATED DOUBLE PHOTO FRAME which says it holds 4x6 photo. I uploaded the photos and the dotted line showed that both photos were correct size, but when I received the framed photos, the actual size of the shown picture was 3.5 x 5.5 and our heads were cut off by the frame in both photos. I didn't see anywhere on the website under this item where it says the exposed sized (also the photo upload looked perfect/not cropped) - actual frame size is 4.5 x 6.5. Had to reprint the photos at the store as it is more expense to return from the U.S. and this was needed as a Father's Day gift.”

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“Very nice products and delivered swiftly with no problems at all.”

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“Two beautiful items: place mats and picture frame. Beautifully packaged. Thank you so much.”

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“Very good and fast service, couldn’t be happier”

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“Gorgeous photo frame!”

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“I bought the Sophie Paterson rattan photo frame and promptly bought another. Beautifully made and stylish. Previously I had bought a few other frames in wood which were also very well made .”

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“Very easy to navigate web site and upload photo. Loved the frame. Incredible that ordered one day, delivered the next.”

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“I have been looking for a three framed photo set for a very long time. Thank you 🙏”

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“Quick delivery, gorgeous frame. I highly recommend and will use again.”

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Addison Ross is rated 4.8 based on 2,941 reviews