Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,540 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Gorgeous! And beautifully packaged too.”

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“Lovely, beautifully made products and quick delivery.”

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“A perfect frame perfectly packaged and a fast delivery . A quality item”

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“Can't fault the order process or the time to delivery but I ordered 2 and whilst the lacquer on one is perfect there are areas on the other where it's not quite perfect, cloudy in places and small areas where the box looks damaged but it's just the lacquer. The thought of returning it and all the hassle associated with that does not appeal and it isn't hugely noticeable but a shame all the same as it is a very nice box. Without that it would have been 5 stars”

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“Love the bobbin salt and pepper millls. Such wonderful objects”

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“The Coasters arrived beatuifully packaged and are excellent quality. Great present for my brother.”

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“I was pleased with my purchase but disliked the constant marketing that followed”

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“I purchased a silver photo frame for my family as a gift and was very impressed with the packaging and the presentation box. It is a beautiful frame and fantastic quality,which is awaiting a wedding photo to be taken this year. I would definitely purchase more products from yourselves.”

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“Quick service and quick solution. I ordered a little jewellery box and as soon as I placed the order I realised that it had the wrong delivery address. I immediately contacted Addison Ross explaining my error and provided the correct address. Addison Ross responded quickly sending the parcel to the new delivery address.”

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“Had Large Scalloped Tray - thick Laquer , wipeable & perfect in everyway .So thought would buy Laquer Bin - so disappointing laquer thin & inside paint will need re painting after little use I think . I wanted to buy a matching Tissue box at the same time using Code but could not as no stock . I have for 20+ years enjoyed everything from AR but this not up to your usual high standard as gloss laquer so thin ? I perhaps just got a dodgy one ?”

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Hi there. We are so sorry this has occurred. I have passed your order number on our warehouse for them to reach out and sort a replacement. We would like to apologise again for this inconvenience. Thanks so much.

“The quality,design, and colours are beautiful. I am so happy with the candlesticks and scalloped tray I bought.”

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“Bought a beautiful turquoise picture frame - really high quality, would recommend.”

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“Bought small lacquered tray which is delightfully designed and of excellent quality. A little treasure. Beautifully packed and delivered on time.”

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“Stunning photo frame. Thank you so much!”

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“Last Christmas I was gifted a pepper mill. In March I noticed they would be releasing new colors, so I waited and I waited and I waited till August for those colors to drop. I ordered 4 additional mills to gift to friends. I just noticed my year old mill is rusting. I am sooo upset, it’s a matter of time before the component will rust all the way. Not to mention I have gifted these items to other people. I am very disappointed that an item so expensive is already deteriorating after a year. In total 6 mills were purchased - so very uncool. PLEASE DO BETTER ADDISON ROSS”

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Hello. We are so sorry this has occurred. As we offer a lifetime guarentee on our products, would you be able to send me your order number? I will pass the number onto our warehouse, who will reach out regarding the salt & pepper mill. We are so sorry again.

“Absolutely thrilled with the 6 frames that I purchases as Christmas gifts and uploaded images. Sensibly priced which meant I could buy quite a few and the recipients were thrilled with the personal touch. I highly recommend these beautiful frames, the service is exemplary, fast and efficient and without any complexity. Well done to India Hicks for her social promotions, I particularly liked the hopeless man! Her videos were brilliant and encouraged me to purchase these gifts. I will be ordering more for my godchildren shortly as I have string of 21st birthdays.”

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“Beautiful products”

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“They were delighted”

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“Beautiful photo frame, and quite different to anything available elsewhere.”

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“Packaging superb. Product high quality. You could improve on ability to track order”

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Addison Ross is rated 4.8 based on 2,540 reviews