Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,745 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“This purchase was delivered promptly and I am yet to give it as a present. I am sure the recipient will be delighted as I have made previous gifts of your products which have been a great success. Thank you.”

Helpful Report

“The pattern of the chinoiserie salt/pepper mill isn’t lined up at the seams—a sloppiness that is unacceptable at this price point, and even more unacceptable given that looks are what set this product (and brand!) apart, thereby constituting its value. It’s a shame because if they had been well-executed they would be gorgeous, but as it is, they look sloppy and poorly made.”

Helpful Report

Hi Natasha, We are so sorry to hear that there was an issue with your Chinoiserie Mill. As part of our lifetime guarentee, we'd more than happy to send you a new mill to replace your current one. Please email sales@addisonross.com, where our warehouse will assist you and arrange to send out a replacement as soon as possible. Thanks, Addison Ross.

“Beautiful photo frames. Efficient and helpful service. Delighted and would not hesitate to order again.”

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“I bought a few Addison Ross frames a few years ago but the finish had started to deteriorate. When I contacted them they were incredibly helpful and very generous replacing all the damaged frames free of charge. It’s very refreshing to find such excellent customer service nowadays and I wouldn’t hesitate in recommending them”

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“The cutest thing ever 🥰 has three levels of brightness and simply looks so good wherever I place it. Gorgeous colour, shiny quality coating and heavier than anticipated. Overall, I love it ❤️”

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“I wanted to send a photo frame to my dear friends in Sydney who are about to host my 60th birthday party. Rang Addison Ross to ask about posting it, spoke to a really helpful lady and bingo, all done! My friends are delighted and my credit with them (for now..) is excellent, all thanks to Addison Ross!”

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“Excellent customer service, beautiful frames, 2 x Locket in Gold frames purchased. Very satisfied and good company to deal with.”

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“My five year old great niece had some photos taken of her in a beautiful natural garden, one photo in particular reminded me of the photographs Julia Margaret Cameron took years ago, so it needed a special frame, Addison Ross provided me with that frame, a perfect fit, and in my great nieces favourite colour.... pink.”

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“Gorgeous, well made ,well packaged and absolutely delighted with the mother of pearl frame.”

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“The initial item was damaged, but the service to remedy this was fantastic. I now have a great quality product and a company who I would highly recommended to anyone. Outstanding!”

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“Lovely quality frame . Quick service too. Nice idea being able to add a photo”

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“Perfect as usual! I have adorned my kitchen dresser with lots of Addison Ross frames in many different gorgeous colours and they look fabulous! Thank you”

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“Customer service first class .Delivery excellent .”

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“There is so much choice of excellent products which are of a very high quality. We have purchased several photo frames and have been delighted with them and the service provided.”

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“After a big kitchen renovation I decided to treat myself to a salt and pepper mill from Addison Ross. It was a lovely experience choosing my design and colours. They really are a thing of beauty - and function!”

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“Excellent service”

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“Beautiful product and delivered so quickly!”

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“I bought the black chinoiserie picture frame as a gift for my mother in law to go with a recent picture of my daughter. Delivery was incredibly swift and the frame is even nicer in person than I thought it would be! I will definitely be buying one or two for myself!”

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“I purchased the most beautiful salt and pepper mills in red stripe and teal stripe for presents - decided to keep them myself! - and got 4 for 3 - a completely added bonus - now looking at their wonderful gingham collection for Christmas/birthday presents - my first purchase - certainly won’t be my last - highly recommend”

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“Extremely quick delivery - ordered Friday, arrived Saturday. Informed of progress”

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Addison Ross is rated 4.8 based on 2,745 reviews