Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,540 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

Write Your review

Tell us how Addison Ross made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really amazing communication. Super fast delivery and a really outstanding product. Would absolutely recommend and will use again :)”

Helpful Report

“Gorgoeus mirror and great customer service. 1st mirror arrived chipped but a replaceemnt was sent out immediately.”

Helpful Report

“I purchased a lovely silver plate photo frame with a photo print included. The frame is really lovely and arrived very promptly and extremely well packaged. I would definitely shop at Addison Ross in the future.”

Helpful Report

“Super fast delivery & beautiful well made product”

Helpful Report

“Since Spring 2020 customer service has deteriorated at a rapid speed. However, there are exceptions! Addison Ross is one of them. From explaining my requirement to a most helpful lady, (Cath) to receiving the item, was an unbelievable 24 hours. i rarely leave reviews, but this was exceptional. A lady that listened - an excellent product - impeccably packaged - delivery remarkable. Doing business is simple really you know - just make it a pleasing experience in every aspect. and you don't mind quite so much parting with the money!!”

Helpful Report

“Excellent after sales support. I had a problem with an item I bought last December. Customer Services were excellent and resolved the issue straight away.”

Helpful Report

“My order of an enamel and silver photo frame arrived beautifully packaged and the frame is really lovely”

Helpful Report

“Beautiful product, exquisitely presented and delivered to Aus very quickly. This is my second purchase from them and I am just as impressed as I was with my first purchase.”

Helpful Report

“Great customer service, efficient & professional. great range of very nice products”

Helpful Report

“Quick delivery and the products are beautiful. Not quite ready to go in my kitchen yet, as it’s still being decorated, but have to keep peaking inside the box to enjoy these beauties!”

Helpful Report

“The photo frame is classic and beautiful. The velvet is beautifully soft and a lovely colour. It was delivered very quickly and communication from Addison Ross was very good. I uploaded a photo and it was so lovely to open the box and find the good quality picture already in the frame. It made it feel so personal and would be ideal if you were sending the frame as a gift. It is a very special frame for a picture of my late Mum - thank you.”

Helpful Report

“Very pleased with the picture frame and also the service of printing and mounting the photograph. thank you. Quick response to order and the frame arrived very well packaged within a few days.”

Helpful Report

“I love my new mills - welcomed addition to our home. Thank you”

Helpful Report

“Absolutely in love with my bobbin salt pepper shakers”

Helpful Report

“Great to find something a little different, great design brought both a bobbin & chubbie salt/pepper milks, the so many cheerful colours to choose from. Very fast delivery. Really pleased 😊”

Helpful Report

“So pretty these waste bins & tissue holders. They are very well made & look fabulous in my beautiful bathroom”

Helpful Report

“Amazing quick service and beautiful gift thank you. Refreshingly smooth and happy retail experience!”

Helpful Report

“Product delivered on time, and beautifully packaged.”

Helpful Report

“Super happy with my salt and pepper, amazing customer service too !”

Helpful Report

“When I contacted you to let you know that a gifted pepper grinder was faulty, you sent out a brand new one by return. I am very impressed with your customer care as I wasn’t expecting that at all Thank you for making me feel valued. I shall certainly be buying your products again!”

Helpful Report

Addison Ross is rated 4.8 based on 2,540 reviews