Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the microwave jug with lid, just what we needed and I’m unable to get an integrated lid elsewhere”

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Posted 2 years ago

“Delivery quick and efficient. Goods arrived in good time and condition.”

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Posted 2 years ago

“Website was very easy to use. The range of products is well laid out and ordering was straight forward. However, delivery was not. After ordering I received an order acknowledgement which said that I would be informed when the bin would be dispatched and then a further email from the delivery agent telling me when it would be delivered. I received neither and the bin was left with a neighbour with no card put through the letter box saying that delivery had been attempted and where it was left. With regard to the bin, quality is good and all that is required regarding assembly, is to fit the lid to the body of the bin, which, with the provided instructions was very simple.”

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Posted 2 years ago

“Just started using & pleased. Items arrived quickly.”

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Posted 2 years ago

“Addis brand has been around for a long time and I trust their products. The service is reliable too.”

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Posted 2 years ago

“The dimensions of the washing up bowl didn’t size up with my old washing up bowl by Addis I didn’t know whether to measure it from the outer edges or from the inner edges Well, it is well made and I’ve kept it but my last bowl only lasted 3 1/2 years, not five like your guarantee so there you go !”

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Posted 2 years ago

“Bin washing bowl was great thank you”

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Posted 2 years ago

“This item is unique because it's a cover for a shirt ironing board with similar ends. Covers have been out of stock and I was obliged to wait for delivery to their distribution centre but when they arrived my order was delivered and I'm quite pleased with the quality.”

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Posted 2 years ago

“I ordered two items one of which arrived damaged. I phoned and it was replaced straight away. This arrived today and while it was fine the courier asked me to check it as the box was so damaged. There was no protection around it. It looked like it had been stood on the box was ripped - squashed. As the first dish drainer was bent I think I was lucky it was not another damaged item. Maybe you packing needs looking at.”

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Posted 2 years ago

“Bought a very satisfactory 50m rotary airer. The wrong cover was sent but speedily replaced, without question, within a few days. Pleased with our purchase.”

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Posted 2 years ago

“Just the part i required at good price. Only downside was length of time from ordering and receiving it”

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Posted 2 years ago

“Great company to deal with. The product (plastic drip tray for draining board) is solid, but does not actually drain all the water into the sink, so I can see it is going to get limescaled quite quickly. But I will do my best to keep it clean. And it does look nice. First time it was delivered it had been damaged by courier. Second time it was packaged much better - very prompt service, so thank you for this. Second item took a while to arrive, but that was over Christmas, New Year and the postal strikes.”

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Posted 2 years ago

“I ordered what I thought was a 3 pack of the spray mop mops. I'd looked on Amazon and the were the same price so I decided to order direct from Addis. When I came to complete the order and pay I was quoted p&p. As I was quite desperate for the replacements so I paid it. The delivery was speedy and the goods well packed. However on opening there was only one mop head. I rang Customer Services where the lovely advisor confirmed it was indeed only one mop head. Obviously I'd not read the Web page correctly so it's my fault but to think if I'd gone to Amazon I could have got 3 replacements for the same price and no p&p is annoying.”

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Posted 2 years ago

“I bought this floor mop to replace my existing one, as the sponge in that one persisted in detaching itself from the frame. I couldn't see a reason why this was happening, but hopefully the new one will give the long service I value from this appliance.”

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Posted 2 years ago

“Thank you very much”

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Posted 3 years ago

“I was very happy with the mop but the rim of the bottle cracked and I had to buy a new one after about two weeks,”

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Posted 3 years ago

“This is the first poacher I have found that the eggs do not stick to !”

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Posted 3 years ago

“Overall a good quality item that fits my draining board very well and looks smart and attractive with my stainless steel sink unit! My only criticism is that the plate rack 'dividers' might be on a little more backward slanting so that large plates and bowls don't fall forward as they can do if not positioned carefully with something in front to support them!”

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Posted 3 years ago

“The bin lid is great for the price. Although its a teency big for my 50L bin it does sit firmly on the frame and has restored the functionality of the bin.”

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Posted 3 years ago

“The drainer is sleek and modern and very easy to clean. Only improvement I would like is a lower and more obvious spout to drain the water into the sink. The water tends to remain in part on the current lip.”

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Posted 3 years ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews