Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 792 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 792 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 16th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's smaller than the original one but it's ok.”

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Posted 1 year ago

“I emailed Addis to ask when an ironing board cover was going to back in stock. They gave me a date and then emailed me just after that date to let me know the shipment had been delayed which I thought was fantastic customer services”

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Posted 1 year ago

“Items arrived quickly and well packed. Quality products as always.”

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Posted 1 year ago

“Everything was good apart from the Lyndsey Miracle sponge, it didn't remove scuff marks from my shoes, and it wasn't clear whether you had to wet the sponge, use it dry so not a success with me.”

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Posted 1 year ago

“Good so farSeems very secure just now.Nice handy size.”

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Posted 1 year ago

“I have always bought Addis products and I recently needed a new kitchen bin as I had broken the lid of my old one. It arrived but the box was flimsy and with hardly any padding inside, and sadly the new bin was badly damaged. Whilst very disappointed, I am glad to say that this was promptly resolved by customer services and a new bin arrived within days.”

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Posted 1 year ago

“The bit we purchased are good quality, however there was other bit we may have had but they were the wrong colour. Seems not all items available in all colours”

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Posted 1 year ago

“I was disappointed with the quality of this product in comparison to the one i purchased many years ago the wire thickness is very inferior to that of the old one. I feel instead of selling them in threes It would be better to sell single ones of better quality The ordering and delivery were fine”

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Posted 1 year ago

“Perfectly adequate replacement mop heads.”

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Posted 1 year ago

“Fast delivery. Reasonable price. Exactly what I wanted.”

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Posted 1 year ago

“Ordering was simple, thought I'd receive my item sooner as I was ordering directly from the manufacturer. As it took approximately 1 week to arrive from date of ordering dispatching and delivering! On 1st use the pin kept falling out causing the arm of my superdry mop to disengage. Making mopping impossible. I phoned customer service ,where she was apologetic and advised I send in an email with photos of mop,and offered to replace the mop asap. I recieved my replacement mop within a couple of days this time. So all good in the end. I've been using an old addidas superdry mop for approx ten years now when it finally broke. I've always found it very good at cleaning even dried in spills, and leaves the floor virtually dry! So hopefully this one will last as long.”

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Posted 1 year ago

“I have used Superdry mop heads for washing kitchen floor & found them very good. Kitchenware also very good. However we have had 2 collapsable washing baskets which started to crack after about 6 months use so will not be buying them again. Generally we have found Addis products very good.”

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Posted 1 year ago

“I’m happy with my washing up brushes. I wanted the ones with suckers on the end which are convenient for storage. I am hoping they will have a long life.”

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Posted 1 year ago

“The laundry basket replaced the exact same model that was over 20 years old. Couldn’t find it on any retail site or Amazon so ordered direct from Addis. Excellent service and price for a brilliant item”

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Posted 1 year ago

“I have given a 4 because my original order did not arrive (minus one star to Hermes/Evri) - a pain because it was a washing-up bowl for my elderly mother who finds it difficult to shop & lives 200 miles away- however, a call to your customer service centre fixed all that. Ryan sent out a new one immediately by DPD & saved the day (5 stars). Many thanks.”

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Posted 1 year ago

“We love the products and have used Addis food containers as long as I can remember. The only reason I have given it a 4 was the packaging on what I ordered. It came in a huge box with lots of plastic. It would have been far better to stack the containers with their lids on the side into a smaller box and to use brown paper packing rather than bubble wrap.”

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Posted 1 year ago

“A good solid clothes airier”

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Posted 1 year ago

“I choose Addis because it is reliable and good value.”

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Posted 1 year ago

“Very pleased with my replacement bottle for my Addis mop. Disappointed that I couldn't buy it in my local hardware shop and had to pay so much postage for an empty plastic bottle which seemed over the top.”

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Posted 2 years ago

“Very pleased with the new bottle for my Addis mop, very prompt service thank you.”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 792 reviews