Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 864 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“I recently ordered a replacement sponge for a squeegee mop from Addis on line. I simply attached a photo to my message, and was given the price including delivery. A five-star product and service.”

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Posted 2 years ago

“Arrived in good time and condition”

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Posted 2 years ago

“Ordered a bottle which is good but it’s not working properly because the spring fell out of the attachment so it’s not spraying”

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Posted 2 years ago

“Easy to use website and ordering process. Tracking provided after dispatch.”

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Posted 2 years ago

“Unfortunately the bottle doesn’t fit it just leaks out all the time.The mop is only a few months old and was a mishap that made me order a new bottle.Sorry but it’s been a waste of money”

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Posted 2 years ago

Hi! Please send a short video of the issue you have to info@addis.co.uk, and our complaints team will look into how they can assist you to resolve the issue.

Posted 2 years ago

“Prompt delivery. Excellent service.”

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Posted 2 years ago

“Very good product”

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Posted 2 years ago

“Easy straightforward ordering and delivery/product spot on.”

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Posted 2 years ago

“I needed a some washing up bowl for my sink. Addis had just the right one. I’m very pleased with it and like the cream colour.”

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Posted 2 years ago

“Very very nice perfect fit 5stars*****”

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Posted 2 years ago

“I wanted the item to match one I already have. I keep them in the garage to store my dogs food in.”

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Posted 2 years ago

“Delighted to get my large fluffy duster perfect for the places you can’t easily reach. Thank you”

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Posted 2 years ago

“Great replacement ironing board cover, easy to fit and great quality. Highly recommended.”

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Posted 2 years ago

“Very good Waited abit of time for my deliverey Would recomend you to friends &family”

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Posted 2 years ago

“My new appliance arrived and didn't work, E 1 code, very disappointing. After contacting your company, I re-boxed it,(with great difficulty), and it was collected by DPD as agreed, ...I have since heard nothing. Disgraceful ! I should at least have been notified as to despatch of replacement. Please reply and update me. 3.5 Ltd Thermo-pot.”

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Posted 2 years ago

Hi Andrew, We are sorry to learn your item arrived with an error. We have not been made aware of this previously thus are quality department will be investigating immediately. I can confirm that a replacement was arranged at the end of last week and is currently waiting to be collected by DPD. You can expect to receive this by Wednesday.

Posted 2 years ago

“Very helpful when replying to online queries. Good quality products. Will buy from Addis directly in the future and would recommend.”

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Posted 2 years ago

“Ordered a spray bottle on the 5th October and still waiting on it being delivered .evri is the courier . 3 weeks bit of a joke”

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Posted 2 years ago

Hi Ross, Please accept our sincerest apologies for the delays you are experiencing. I have tracked your parcel via Hermes and it has been delayed for quite some time. We were not made aware of this by the courier thus we are sorry we have not been in contact with you. I have requested for a replacement parcel to be dispatched via DPD for delivery by Wednesday.

Posted 2 years ago

“Ordered a white dish drainer but unfortunately it arrived damaged, emailed customer services, within a day or two another was sent out to me, excellent company”

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Posted 2 years ago

“Addis quick delivery on new lid.”

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Posted 2 years ago

“I am happy with the products I ordered but it took a week to acknowledge my online order, another week before I received a link to track my parcel (no acknowledgement of despatch), and another three days before it arrived. I was not at home because I failed to go online each day to check whether it would be delivered that day.”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 864 reviews