Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.52

4.5 Rating 991 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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English

“The website was easy to use, and they had the exact product I was searching for. My order was filled quickly and arrived very promptly.”

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Posted 3 years ago

“We have used Addis washing up bowls for years and either bought them in a store or more latterly online as it's sometimes not easy to find a local stockist. I recently purchased two washing up bowls, the mint one is perfect, however, the yellow one has quite a few hollow air pockets in the base and I am concerned that over time a hole might appear rendering the bowl useless. A replacement of the yellow one would be appreciated and I am quite happy to return the faulty yellow one with a pre-paid address label. My order number was #100157037 (02/08/2023). Best regards, Howard Lancashire mobile 07850 576 104”

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Posted 3 years ago

Hi Howard, Thank you for taking the time to leave us a review. Please email us at info@addis.co.uk so that we can look into sending out a replacement for you. Kind Regards, Addis

Posted 3 years ago

“I had several addis storage boxes but wanted to buy lids so I could stack them. The lids fitted perfectly.”

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Posted 3 years ago

“Big ironing board arrived promptly and immediately proved its worth for King Size sheets. Sturdy and well made.”

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Posted 3 years ago

“Bought the mop from Dunelm, but they do not stock replacement water bottles. Ordered from Addis. Received order in a few days. Very happy with service.”

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Posted 3 years ago

“Excellent product. Arrived on time, well packaged. Would recommend.”

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Posted 3 years ago

“This duster on a stick is quite broad and has a good depth too, so it's unlikely to miss any of the dust”

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Posted 3 years ago

“Really happy to have found a replacement for my blue dish rack. I had used it every day for over 25 years and was sad when it broke. Couldn't find one in my local shops so purchased online. The new black one is the same great quality which is lovely to see. Ordered and received within a couple of days.”

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Posted 3 years ago

“Very helpful,pleasant, efficient and informative.”

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Posted 3 years ago

“Very happy with the item I ordered and the speedy delivery. Thank you!”

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Posted 3 years ago

“well made sturdy bowl and washing up rack, have bought Addis for many years and not been disappointed”

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Posted 3 years ago

“I was very pleased to receive my additional floor wipe, almost by return post..”

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Posted 3 years ago

“The website was easy to navigate and order from and the stuff was dispatch quickly, unfortunately there was an issue with the delivery company but I finally got the order, although it took them a week!”

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Posted 3 years ago

“Super quality and style”

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Posted 3 years ago

“Very reliable and always useful.”

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Posted 3 years ago

“I knew exactly what I wanted, looked at Amazon thought try Addis direct. Addis were better priced by far even comparing with Amazon Prime.Great value for money,quick delivery and well packaged.Well chuffed.”

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Posted 3 years ago

“Good dish drainer. Plastic feet to keep it from going rusty. Plenty of capacity.”

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Posted 3 years ago

“Very pleased with my step stool, in fact, this is the third I have purchased over the years. I was so pleased that you still sold them.”

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Posted 3 years ago

“Addis is much better quality than Sistema so I won’t be buying anything else now”

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Posted 3 years ago

“I'm glad to read that you are passionate about your customers and so should be grateful for your help. On 24th July I placed order no 100156476. However, and despite speaking to you in the meantime, the order still has not arrived. Would you please ensure that my order is delivered as a matter of urgency, Richard Allen”

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Posted 3 years ago

Hi Richard, I apologise that you have not yet received your order. I recall our call earlier this week and as advised then, because your order was unable to be delivered due to no one being home to accept the parcel it has been returned to sender. Usually in this instance we would charge a delivery fee to resend your order, however we have arranged for a new order to be sent to you free of charge. I can see that this has been booked in with DX this morning, so should be delivered shortly. We always advise that orders will arrive within 5 working days. If you do not receive your tracking email in the next 24 hours please email info@addis.co.uk so that I can manually send that over to you so that you can see when your parcel will be delivered and rearrange delivery as required. Kind Regards, Addis

Posted 3 years ago

Addis Housewares Ltd is rated 4.5 based on 991 reviews