Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“I got a good quality item and I am happy with it.”

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Posted 2 years ago

“Good quality and good value items and when there was a minor error in my order it was rectified promptly. Thank you very much”

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Posted 2 years ago

“Excellent products, meets our needs precisely. Good website too and easy to order. Many thanks.”

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Posted 2 years ago

“Excellent service. I like the fact that the cost of the postage & packing is fixed for the number of items you buy (which I took advantage of).”

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Posted 2 years ago

“Part of my order was incorrect when dispatched. On contacting customer services the response was very poor, which was frustrating and disappointing. As there has been no satisfactory resolution of the incorrect items delivered, I would be reluctant to use Addis Housewares again.”

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Posted 2 years ago

“Always reliable quality products.”

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Posted 2 years ago

“I have changed my kitchen to RED but I was disappointed as it is not red”

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Posted 2 years ago

“Bought a replacement bin lid in February. It has developed a fault and needs replacing. Tried to contact the company using THEIR online contact form. No reply! It wasn't a major purchase, so I will probably write it off to experience, but I am very disappointed.”

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Posted 2 years ago

“Very happy with my clothes basket. I love the quality but also the fact that it is Eco friendly”

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Posted 2 years ago

“Purchased two boxes from Addis which arrived quickly and are perfect for what we need! Will buy again when needed!”

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Posted 2 years ago

“Simple ordering, product arrived promptly and in good condition.”

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Posted 2 years ago

“Wanted a specific Addis bin and they had it in stock. Good value. My only issue is that I didn't know when it was due to be delivered, I didn't know who the courier would be, fortunately he delivered to my neighbour. Super happy with the service.”

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Posted 2 years ago

“I have sent emails to query 2 debits to my credit card when there was just one purchase.”

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Posted 2 years ago

“Excellent service and excellent quality. Always reliable”

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Posted 2 years ago

“On 15 April I ordered a simple washing up bowl! On arrival the wrong colour ie white instead of black was received. I telephoned and emailed the company and was requested to send photos which I duly did. Days later another email arrived requesting order number and my address which surely they should already have? To date (5 May) no replacement received hence the one star rating. Totally dissatisfied!!!”

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Posted 2 years ago

“Excellent plastic crate lids arrived very soon after I ordered. I would have no hesitation in using again.”

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Posted 2 years ago

“Waited too long for product to be available from stock !”

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Posted 2 years ago

“Very pleased with the 2 cream Laundry baskets, they last for a very long time, still have 2 out of the 4 original baskets that had them for over 30 years, and wouldn't have any other make & easy to carry.”

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Posted 2 years ago

“Bought these to replant bamboo in for a cheap temporary solution as I could not find and planters that I liked. Bought the smaller ones ( in the photo) and the larger ones for other bamboo. Drilled holes in the bottom. Really pleased as a decent solution for now...the smaller ones are slighty unsquare meaning the front is slighly shorter than the back , they have a foot indent at the bottom along with two holes on the top rim which i just placed towards the back ( the larger ones do not have this so a cleaner squarer design)”

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Posted 2 years ago

“Fast service and really reasonable prices (I wouldn’t usually go direct to manufacturers as I assume they are more expensive, but this wasn’t the case with Addis)”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews