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Activity Toys Direct Reviews

4.6 Rating 2,948 Reviews
90 %
of reviewers recommend Activity Toys Direct
4.6
Based on 2,948 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Activity Toys Direct Reviews

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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The swing I purchased is brilliant quality the only thing is that the delivery was left in the front garden which could have easily of been stolen.
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Posted 7 years ago
Great product, easy to order, fast delivery- just what you need!! Thank you
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Posted 7 years ago
The customer service provided was superb. Our call was answered immediately, and the customer service representative was friendly and extremely helpful. Our problem was resolved quickly and, as a result, I think our lad is going to have a great 4th birthday! Thanks.
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Posted 7 years ago
I had to reorder a birthday present for my daughter after another big company Couldn't deliver what I wanted in time. They were extremely helpful and I received the order the following day. Excellent service
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Posted 7 years ago
Really happy with how quick it came ready for my boys first birthday.
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Posted 7 years ago
Amazing fast delivery 👍🏻
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Posted 7 years ago
Delivered on a date suitable to me. Quick delivery. Easy process. Good prices.
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Posted 7 years ago
Excellent price
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Posted 7 years ago
I was worried ordering such a large item a week before my daughters birthday that it wouldn’t be delivered in time but it came days before , fantastic!
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Posted 7 years ago
We had a problem with a swing seat we had ordered. After contacting you regarding our complaint it was dealt with promptly and a replacement seat was immediately dispatched.
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Posted 7 years ago
Brilliant for kids endless play, easily slots together, tough and durable, highly recommend, service was excellent for this company and delivered quick too
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Posted 7 years ago
Delivery was agreed to my home address and confirmed by email. For whatever reason the company then reneged on their contract and delivered the parcel to a shop without any communication or agreement with me. I have paid for delivery to my house, but instead have paid for delivery to a shop which required me to travel in the car to collect the large and heavy package. Very disappointed that the company thinks this is fair and reasonable. I would not have purchased from this company had I known this was going to be done. This company clearly cannot be trusted. Purchase from this company at your peril.
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Posted 7 years ago
Hi Chris, We're very sorry that you are dissatisfied with the delivery of your item. We believe there may be some confusion regarding this - the order you placed with us was for a Waterfall Accessory Pack, which is not a particularly large item. Further to this, our courier has stated that the item was requested to be left at a collection point subject to request by the customer. If any of the above is incorrect, please call us on 0800 028 1168 and we will look into this further.
Posted 7 years ago
Great product, great price, great customer service.
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Posted 7 years ago
Exactly what I wanted for my Grandson
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Posted 7 years ago
Excellent service throughout.
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Posted 7 years ago
Delivery very prompt and efficient. Good price also.
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Posted 7 years ago
Great service and great price
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Posted 7 years ago
Next day free delivery
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Posted 7 years ago
As expected. Grandsons birthday gift.
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Posted 7 years ago
Free Delivery Excellent Communications with prompt delivery day & time Good Value for money Very Happy Customer
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Posted 7 years ago
Activity Toys Direct is rated 4.6 based on 2,948 reviews