Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to use emailed for a inquiry and they emailed back the very next day. Love the product”

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Posted 7 years ago

“Quick delivery, great prices, no fuss. What more could you ask for?”

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Posted 7 years ago

“Fantastic after sales service! Order shipped as promised! Great price! What more can you want?”

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Posted 7 years ago

“Brilliant fast service”

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Posted 7 years ago

“Fast delivery, great product - a climbing frame. Now if we could just have some better weather!”

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Posted 7 years ago

“My kids are Very happy thank you”

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Posted 7 years ago

“The toy that was ordered was fine it was the delivery that was the problem waited in the whole day for this and it never arrived was a scheduled delivery between 8 and 6 which is a long wait with two autistic children stuck in the house on the holidays and for that reason I wouldn't order from here again”

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Posted 7 years ago

“Step2 crabbie sandpit arrived on scheduled day. Only recommendation for a better delivery would be a 2 hour timeslot. Product looks to be excellent quality and I'm sure will be well received by an active two year old granddaughter once weather improves!”

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Posted 7 years ago

“Hours if not years of fun ahead, our Todler Grand Children love it”

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Posted 7 years ago

“Although our trampoline did not arrive on the day we were expecting it I could not fault your customer service who were really helpful and the trampoline was great”

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Posted 7 years ago

“Great product and quick service. Thank you would recommend”

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Posted 7 years ago

“Best price on this product. Delivered on a day of your choice and FREE! Paint pens and kids garden tools extra where a lovely bonus to this product. Very pleased! (Only downside was the delivery driver, who slammed the pieces down on my driveway, didn't ask me if I wanted them there and mumbled at me for a signature, but I understand that the company are not at fault for this.)”

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Posted 7 years ago

“Fantastic service.”

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Posted 7 years ago

“Ordered the Plum discovery tree house. It is a fantastic climbing frame there are plenty of ways to customise it to be even better. Price was considerably less than other websites, delivery free, fast and easy to arrange a convenient day. Have already made a second order from this website.”

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Posted 7 years ago

“Delivered on the day requested. Easy to use website! Perfect”

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Posted 7 years ago

“My order was not delivered”

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Posted 7 years ago

We are sorry for the inconvenience. The wrong delivery address was entered when placing the order and thus the item was delivered to the wrong address. This item is being scheduled for re-delivery to the correct address as soon as possible.

Posted 7 years ago

“The delivery company you used are so rude and I have a sick child and when I rang you customer service they put the phone down because I laughed I expect a call as soon as possible from the manager”

Helpful Report

Posted 7 years ago

Hi Andrew, We're sorry that you were dissatisfied with the courier and we are looking into this further as discussed. Your call was terminated due to foul language and rudeness towards our customer service team. A manager will be in contact shortly.

Posted 7 years ago

“Super fast delivery great service x”

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Posted 7 years ago

“Great service quickly dispatched best price too”

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Posted 7 years ago

“Quick delivery and although not had chance to put together yet the product seems to be of good quality. Good customer service and delivery confirmation. Thank you.”

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Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews