Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

Visit Website

Write Your review

Tell us how Activity Toys Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Water table arrived next day with specific 1 hour slot. It was the cheapest on the internet and the service was brilliant. The 13 month old twins loved it immediately. It is very sturdy made. Would recommend this company and the product.”

Helpful Report

Posted 5 years ago

“Delivery less than 24 hours after ordering product on line. Foster children love it. Will being buying same swing combo for grandchildren very soon”

Helpful Report

Posted 5 years ago

“Had the best price on the market and very fast delivery and free. Item was well packed and as described. I am definitely recommending this company. Thank you”

Helpful Report

Posted 5 years ago

“Fantastic company. Swing arrived right on time and is perfect. Great price and sturdy, well made product. Would highly recommend company and swing!”

Helpful Report

Posted 5 years ago

“Very speedy delivery! Arrived the day after purchase which was amazing!”

Activity Toys Direct 5 star review on 24th May 2019

Helpful Report

Posted 5 years ago

“Needed spare part for our swing boat, contacted Beth at Activity Toys and she has been amazing, she found the part needed and had it in the post to us all within 24 hours. Customer service has been brilliant thank you so much.”

Helpful Report

Posted 6 years ago

“Everything delivered promptly and perfect! My husband was able to construct the swings himself in a few hours without any problems. 2 very happy kiddies!!”

Helpful Report

Posted 6 years ago

“Item arrived quickly and has been brilliant so far! Easy to construct and very sturdy. My 2.5 year old loves it (especially the rain)”

Helpful Report

Posted 6 years ago

“Easy to assemble (1h, as per the instructions) and sturdy quality.”

Helpful Report

Posted 6 years ago

“It was exactly as we thought it would be, 4 year old granddaughter loved putting the stickers on Thomas and every one was put in the right place,I have the queen of stickers..both the 20 month old and 4 year old loved it.”

Helpful Report

Posted 6 years ago

“Good price, communication and delivery. Faultless transaction. Thank you”

Helpful Report

Posted 6 years ago

“Amazing service from Activity toys cannot fault fast service and quick response to any queries. Even got to pick best day to be delivered free! I bought the Plum Discovery Woodland Treehouse for my little girls birthday which is amazing quality for the price, there was a crack on the slide and Activity toys sent a replacement straight out my girl was delighted with her present and constantly wants out to play. I will defo buy again from here in fact already chose a few items for next purchase”

Helpful Report

Posted 6 years ago

“Would love to review but haven't received it yet 😁”

Helpful Report

Posted 6 years ago

Hi Anna, Now you have received delivery today as requested you could maybe look at the review again. All our review emails are generic for so many days after purchase regardless of the delivery.

Posted 5 years ago

“Brilliant service and very cheap!”

Helpful Report

Posted 6 years ago

“Great service - kept informed through the delivery process and product arrive first thing on the day I had chosen. Product itself took a fair few hours to assembe (as stated in the description) but the kids (nearly 3, and 4) love it and have played on it constantly. Very happy and would definitely recommend.”

Helpful Report

Posted 6 years ago

“was not happy with my purchase and to be told that the poles to the swing were ok was annoying,the cracks and splits were worse than the splits and cracks in the swing set that my granddaughter already has,and it's over 5 years old, maybe they do not affect the working of the swing but to me it would have looked like I had purchased a very old and worn swing, I will be looking elsewhere,maybe the treatment needs to be upgraded.”

Helpful Report

Posted 6 years ago

“The best kind of delivery we could have wished for! Great price for the product too, very impressed”

Activity Toys Direct 5 star review on 20th May 2019

Helpful Report

Posted 6 years ago

“Gave my grandson the cascading cove sand and water table for his first birthday and he absolutely loves playing with it as do older littles ones. Simple to assemble. It's sturdy and well made. I definitely recommend this table.”

Helpful Report

Posted 6 years ago

“Excellent item and my little boy loves his sand a water table. Very sturdy and easily put together.”

Helpful Report

Posted 6 years ago

“Excellent box was a bit battered from delivery service other than that everything was all there and fine and when put together it's excellent my son loves it”

Helpful Report

Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews