Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product and prompt delivery”

Helpful Report

Posted 6 years ago

“Very helpful and efficient customer service. A small part of our swing set had been damaged in transit, but Beth in customer services was brilliant at helping us to get this replaced, and also answering some other questions we had about the condition wooden frame we had received. Thank you Beth!”

Helpful Report

Posted 6 years ago

“Very good quality product, easy to follow instructions, looks great when fully assembled, and should hopefully get many years of fun out of it”

Activity Toys Direct 5 star review on 29th May 2019

Helpful Report

Posted 6 years ago

“Ordered the up and down roller coaster for grandson's 2nd birthday.delivery on time.my grandson absolutely loves it,his cousin also has one.fantastic product and so much fun.would highly recommend.”

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Posted 6 years ago

“Delivery was extremely fast, build instructions were clear and the grandchildren are thrilled.”

Helpful Report

Posted 6 years ago

“The service and price from Activity Toys Direct was excellent as I have used them before but the product was disappointing and in my view fell short of the description which I imagine is provided by the manufacturer. It was the Step 2 Pirates Cove Climber and Slide which I bought for my grandson who is 14 months. It is described as being suitable for between 2-6 years but, as well as the slide being very steep with quite a drop at the end, my grandson cannot sit upright at the top of the slide because the headroom of the part that goes over the top is very low. As for it being suitable for up to 6 years old, this is nonsense as I have a 5 year old grandson too whose legs would be at the bottom of the slide when sitting at the top with a very bent head. I wish now that I had opted for the Step2 All Star Sports Climber which is very similar to the one purchased for my eldest grandson 5 years ago. I would not recommend the Pirate Cove one.”

Helpful Report

Posted 6 years ago

“Delivered on time. I’m 70 and put it up myself in 2 hours with the help of the clothes line prop. I didn’t dig 4 holes to concrete it in. I used 4 pieces of tanelised 35mm stakes 250 mm long driven into the ground. Lovely product and our 4yr old grandson absolutely loves it. I recommend this company”

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Posted 6 years ago

“So pleased with my order my little grandson loves his new swing it so well made and I am hoping to order more things very soon.”

Helpful Report

Posted 6 years ago

“We ordered the crab sand pit one afternoon and it was here by 9am next day! It has been well accepted by our 2 yr old granddaughter Just the right height and very sturdy Will use this company again”

Helpful Report

Posted 6 years ago

“We ordered the swing for our grand daughters birthday and it was delivered in full on time, We were able to build the swing and surprise her Many thanks One small issue is that 2 of the black bolt covers were broken and we were not able to use them”

Helpful Report

Posted 6 years ago

“Easy to put together. Not as high as I thought it would be and the tray for the sand wasn’t as deep as I thought it would be. But our Grandson loves it.”

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Posted 6 years ago

“Fast delivery, exceptional quality and cheaper than elsewhere. The kids love the new swing set”

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Posted 6 years ago

“Easy to order, fast delivery”

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Posted 6 years ago

“Great product my daughter has already had so much fun out of it”

Helpful Report

Posted 6 years ago

“Water table arrived next day with specific 1 hour slot. It was the cheapest on the internet and the service was brilliant. The 13 month old twins loved it immediately. It is very sturdy made. Would recommend this company and the product.”

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Posted 6 years ago

“Delivery less than 24 hours after ordering product on line. Foster children love it. Will being buying same swing combo for grandchildren very soon”

Helpful Report

Posted 6 years ago

“Had the best price on the market and very fast delivery and free. Item was well packed and as described. I am definitely recommending this company. Thank you”

Helpful Report

Posted 6 years ago

“Fantastic company. Swing arrived right on time and is perfect. Great price and sturdy, well made product. Would highly recommend company and swing!”

Helpful Report

Posted 6 years ago

“Very speedy delivery! Arrived the day after purchase which was amazing!”

Activity Toys Direct 5 star review on 24th May 2019

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Posted 6 years ago

“Needed spare part for our swing boat, contacted Beth at Activity Toys and she has been amazing, she found the part needed and had it in the post to us all within 24 hours. Customer service has been brilliant thank you so much.”

Helpful Report

Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews