Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great service. Delivery was made when it was promised and the sand pit is just what my Grandson wanted!”

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Posted 6 years ago

“Sturdy and solid product. Relatively easy to assemble, but need a drill, socket set, measuring tape, two persons and at least an hour.... Recommend!”

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Posted 6 years ago

“I have used Activity Toys Direct on two occasions and have been very pleased with the items and the delivery”

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Posted 6 years ago

“Order arrived when they said it would, driver very helpful and grandchildren loved the toy train 😍”

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Posted 6 years ago

“Lovely play set. easy to build and the natural wood looks really pretty in the garden. Recommend”

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Posted 6 years ago

“I was happy until I found the top of the slide was broke and discoloured parts of the wood”

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Posted 6 years ago

“The Mud Kitchen arrived very quickly which was great. However I was a little disappointed with the quality of the item in some ways, given the price. I know it is meant to be rustic, and this is why I chose this product from you rather than others, however in many places the finish wasn't great. For example, on the top cross-beam the edges of the pre-drilled holes were completely rough with splinters coming out, which isn't great for children. Also one of the legs has a large chip (about an inch) out of the corner from the pre-drilled hole to the edge of the corner, and the chip wasn't in the box otherwise I would have just glued it back on. It is also a shame that the identification numbers on the pieces end up being on show. I shall get them sanded off at some point, but it was a shame to not be able to just have it clean and ready to use. Also the flower box doesn't quite fit into the gap it is supposed to, it is about 5mm too long. We can sand it down to make it fit, but just a shame. We had to use the product as is, otherwise we wouldn't have had time to replace / rebuild before our daughter's birthday. She does love it, but it is a shame the quality wasn't quite as hoped.”

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Posted 6 years ago

“Brought this for my Grandsons 1st birthday. he absolutely love the steering wheel and swing. I would recommend it”

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Posted 6 years ago

“Lovely, large sandpit. Cheaper than most other sites. Great delivery.”

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Posted 6 years ago

“I brought this set for my sons 1st birthday. He absolutely loves it . The instructions were detailed and although it took around 4 hours to construct it was straight forward enough to put together.”

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Posted 6 years ago

“Yea the ordering process was easy and delivery quite quick but one wooden leg on the swing was and is broken. I'm within my ten days and have reported it with picture evidence. As it's just one leg needing replaced. Very happy other than the damaged leg that needs replaced.”

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Posted 6 years ago

“Well packaged.. delivery as promised and on time.. Goods purchased 100%”

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Posted 6 years ago

“Amazing, outstanding service! Activity Toys Direct were the only company on-line that had my item available, and I needed it delivered the next day too, which they did, I was so impressed with them, especially as my item was a huge outdoor double swing set. Thank you so much. I highly recommend them”

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Posted 6 years ago

“The item arrived in good time on the day we had pre-arranged for. Simple to put together (you do need a drill). Our son loves it, even without the water, so looking forward to the hot weather so he can play with this.”

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Posted 6 years ago

“The item inside was ok but the box was badly damaged and had been stuck up with sellotape”

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Posted 6 years ago

“Fast delivery and excellent go cart. Very strong, sturdy and good quality. Easy to pedal and break. Highly recommended.”

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Posted 6 years ago

“Great kitchen great price”

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Posted 6 years ago

“Delivery did not arrive on promised day, had to contact parcel service twice and was given incorrect information. When it did arrive, parcel was very dirty and damaged which was very dissappointing as birthday present for grandson.”

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Posted 6 years ago

“Kids love trampoline, great as it 14ft so very big but you can also make it to a 12ft or 10ft. Thanks.”

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Posted 6 years ago

“An excellent speedy service ! Will use in the future”

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Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews