Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was couple of delay with the item but I was expecting it due to the current situation. The only thing is the water table came in it’s original box without any foil or anything to cover the picture. My girls were both outside when it arrived and it meant to be bday present for one of them but save years I had to open it right away. The water table is very sturdy and was very easy and quick to put together. The only thing the water slide bit isn’t fixed so keep falling wile they play but they don’t mind at all. Girls are Delighted with it.”

Activity Toys Direct 5 star review on 26th May 2020

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Posted 4 years ago

“Arrived very quickly! Have not put up yet as is my sons birthday present but it looks great, thanks!”

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Posted 4 years ago

“I’m really pleased with this climbing frame. I have a 12 year old, 9 year old and 2 year old and really wasn’t sure what to get without spending too much. We have an odd size garden too, with lots of different spaces. It’s a good size, height wise just over six ft. Essentially, it’s certainly big enough for my 9 year old and not too big for my two year old, she was straight up the climbing wall but she is slightly mad. Good sized slide on it. I ordered this when ‘stock was due’, I think it was due to be ordered on 22nd May but had actually arrived before that date. It arrived neatly packaged, nothing broken. None of the components were missing and wood etc in good condition, so no complaints there. The instructions are really easy to understand. We set everything else out beforehand and all the wood pieces are numbered which makes it easier. I also wrote with marker pen the screw sizes on the packets. You need an electric screwdriver, spanner, electric drill, mallet, Philips head...think that was it. We had electric screwdrivers...would not make anything like this without one! I’m not sure how long it took us. Probably around 4 - 5 hours but we weren’t rushing, had lunch etc. I added some bunting, carpet in the hideout bit, captains wheel, phone and hand grips for my littlest. To be honest, I think you could build onto this. My middle one has slept in a tent in the den bit for the past two nights! All in all this seems good buy for us, It doesn’t take up too much space but is a decent size. So far... appears a good, well made product and arrived promptly with everything required. 👍🏼”

Activity Toys Direct 5 star review on 25th May 2020

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Posted 4 years ago

“Great delivered when said and product was good”

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Posted 4 years ago

“We bought a double swing marmoset. It arrived promptly although a piece missing. Phoned them up were very helpful organised the part to be delivered next day. Great service”

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Posted 4 years ago

“Very happy customer! We bought the climbing frame as had been wanting it for a while and saw it go on sale with Activity Toys Direct. Having never heard of this company I was dubious that it may be an internet scam given the great price, and so I searched the internet for reviews and found nothing but great reviews, so I ordered it. It was actually on pre-order as they weren’t expecting it to be in stock until the following Friday, so it was to my surprise that it arrived on the Thursday before. I was very pleased as had been anticipating taking a long while especially during covid19 lockdown. The climbing frame itself is great. As with most Plum products, the instructions are nice and clear and everything is labelled well to make construction easy. It took me and my husband around 4 hours to put up. The only thing I would say is that if not using a power tool to put together it may take you a lot longer. It’s also very sturdy which is reassuring. I now have two very happy sons who are entertained by it from start to finish of the day! I wholeheartedly recommend this product and also this company.”

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Posted 4 years ago

“Recieved next day was exactly what i ordered brilliant quality.”

Activity Toys Direct 5 star review on 24th May 2020

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Posted 4 years ago

“Great service, delivered quick and on time. Would definitely recommend”

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Posted 4 years ago

“Good service, fast delivery, product perfect for use. My little girl loves it. Highly recommend for your little toddlers.”

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Posted 4 years ago

“Exceptionally good service and high quality product”

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Posted 4 years ago

“Amazing service from Activity Toys direct. I pre ordered the plum swing which was out of stock everywhere, on the thursday, email friday to say it had been dispatched and delivered saturday. Thank you so much!”

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Posted 4 years ago

“Fantastic Thank you. I’m very happy with my item (Step 2 water station) My little boy loves it and also the service was faultless . I Wouldn’t hesitate to purchase from you again”

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Posted 4 years ago

“Very good service, grandsons swing was delivered earlier than expected, good quality, easy to assemble. Thank you.”

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Posted 4 years ago

“The service from Activity Toys Direct was second to none. They delivered a trampoline within 5 days of ordering, when everywhere else was out of stock.”

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Posted 4 years ago

“Great telephone support. Rapid delivery. It hasn't been inboxed yet as I'm having it fitted but I am confident of great customer service by the company”

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Posted 4 years ago

“Arrived earlier than expected, item is great & as discribed”

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Posted 4 years ago

“Quick delivery very well pleased with item”

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Posted 4 years ago

“I received my order just a few days after placing it and it came in perfect condition. My twin girls love the rollercoaster ride and I’ll definitely use Activity Toys Direct again.”

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Posted 4 years ago

“Expectations exceeded on delivery and the climbing tower is a real hit with our 13 month old grandson. Top service and top product. Wont hesitate to use you again.”

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Posted 4 years ago

“Absolutely first class service even pulled out all the stops to get the pyramid climbing frame here in time for my daughters birthday. Brilliant service and Joan came across really helpful. Thanks”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews