Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick service. My little one just loves the rollercoaster!”

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Posted 4 years ago

“Great quality Fast delivery Easy to assemble No issues Very happy kids”

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Posted 4 years ago

“I have to say i was pleased with the service I pre-ordered it while it was out of stock But I received it the next day. Thank you guys”

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Posted 4 years ago

“We bought this from her Uncles, Aunties and Cousins birthday money for our daughters 4th Birthday. She absolutely loves it and to be honest so did her teenage brothers. Using the frog and fish squirters to ambush each other and us. Great family fun in the sun during lock down.”

Activity Toys Direct 5 star review on 22nd May 2020

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Posted 4 years ago

“Excellent value for money ! My 18 mum month old granddaughter will have fun on here for a few years.”

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Posted 4 years ago

“Ordered activity tower for my grandson, delivery prompt, quality of item excellent, can't wait for my grandson to see after lockdown.Would certainly recommend to anyone .”

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Posted 4 years ago

“Good communication and delivered ahead of schedule. Great product. Thank you”

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Posted 4 years ago

“Do not order from this company! I reported faulty parts on 1st April and literally waited 6 weeks to receive the replacement slide. We still haven’t received the wooden part to connect the swings to the pyramid so we now have goods which are not fit for use. The customer service is horrendous. They do not respond at all. Avoid at all costs! You will be left with items you cannot use.”

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Posted 5 years ago

“Excellent, prompt service. The children absolutely love their new swing set. Highly recommend.”

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Posted 5 years ago

“Really great company. Amended my order quickly after I changed my mind re item and provided great customer service. Fast delivery and great product. Thanks”

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Posted 5 years ago

“No issues receiving my purchase, prompt delivery. The box was in tact and I’m happy with the service.”

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Posted 5 years ago

“Fantastic and beautiful mud kitchen! We did struggle as many of the pieces were not square which made building a ‘proper job’. It’s certainly not flat pack for beginners. Once you’ve used all of your g clamps and a spirit level - you will have to sand quite a few rough edges. We also split one panel as there was a knot on the underside we hadn’t seen. Once together it’s well worth the agony. It’s robust and very practical. We have 3 boys and they love it. Another gripe is the supplied paint pens; the paint squirts out of the tube not the brush! They quickly went in the bin - which is a total waste. Also need to buy a hanging planter for the end as my middle son keeps hitting his head on the end post. Would have been nice to have been supplied with hooks for the chimes. Luckily we had some tiny loop hooks. The critique is just so you know what to expect. It is a fantastic mud kitchen and exactly like the pictures! It will last for years if treated annually as suggested. In the photo attached we added our own silicone spatulas (from a well known online next day prime website).”

Activity Toys Direct 5 star review on 19th May 2020

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Posted 5 years ago

“Fantastic service. Swing set arrived before the pre-order delivery date. Great quality.”

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Posted 5 years ago

“Excellent swing, very well made. Easy to put together.”

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Posted 5 years ago

“my granddaughter loved the water play”

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Posted 5 years ago

“I purchased the Plum Wooden Growing Swing Set for my granddaughters birthday. It arrived when stated and my son informed me that it was 'sturdy solid swing' and my granddaughter loves it! Would happily recommend.”

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Posted 5 years ago

“Purchased a swing set over 10 days ago. I have still not recieved the items. However money has been deducted from my account!”

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Posted 5 years ago

“Excellent, just a shame the item was £49.99 and above £50 is free delivery. Overall the item is great was the only place I saw it in stock. The company had an expected stock date and I assumed I'd wait longer but was happily surprised when I received an email telling me it was on its way sooner than expected. Box was in perfect condition. Thank you. Would use this company again.”

Activity Toys Direct 5 star review on 18th May 2020

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Posted 5 years ago

“We have only received one of the poles and it says 1 of 4 parcels.”

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Posted 5 years ago

“Easy to put together and delivered on the day they said which was within a week of order so very pleased all round.”

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Posted 5 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews