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Activity Superstore Ltd Reviews

4.0 Rating 973 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 973 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email
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Garry Owen
Verified Buyer
“Still not resolved after one week from booking. Asked for a hotel in Bakewell but booked me at the same named hotel in York. Apologised by email, then a week later confirmed the incorrect hotel in York again. Asked me to validate my voucher on a number of occasions. Very annoying!!!!”
Helpful Report
Posted 6 years ago
Howard Britton
Verified Buyer
“Very good service I mistakenly put in the wrong delivery address, it wasn't an issue with activity store they just simply sent out another grate service thanks guys.”
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Posted 6 years ago
Sandra Bradford
Verified Buyer
“Bought this experience as a gift. Very easy to purchase. Hopefully it will be used in the spring.”
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Posted 6 years ago
Anonymous
Verified Buyer
“Easy booking, not used the experience yet but good selection of activities”
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Posted 6 years ago
Ms Julie Rowswell
Verified Buyer
“Some much choice and arrived so quickly through Royal Mail.Very pleased with the service”
Helpful Report
Posted 6 years ago
Angela Houlihan
Verified Buyer
“So easy to purchase and even better having the activity personalized adds a special touch to gift”
Helpful Report
Posted 6 years ago
Brenda Whitehead
Verified Buyer
“So far all has gone well, and now away I using the voucher in the New Year.”
Helpful Report
Posted 6 years ago
Sarah Herdman
Verified Buyer
“My order was easy to make and promptly delivered. Many thanks.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent value for money. My go to place to find a gift”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Delivery was good arived quick not used it yet as it is a Christmas gift”
Helpful Report
Posted 6 years ago
Terry Mason
Verified Buyer
“Very professional so far. Experience purchased as a christmas gift so look forward to feedback from the recipient”
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Posted 6 years ago
Joan Muir
Verified Buyer
“Easy and quick way to order a gift for your family.”
Helpful Report
Posted 6 years ago
Stuart Lear
Verified Buyer
“Great value and easy to use website. Would definitely recommend.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“This was ordered for my nephews Christmas Present, voucher was dispatched quickly, can’t fault Activity superstore at all”
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Posted 6 years ago
Jayne Woolley
Verified Buyer
“Easy to book and very quickly received a nice looking voucher in the post”
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Posted 6 years ago
Maria Sowinska
Verified Buyer
“I moved to Activity Superstore, to try and save some money in the long run. I have copied receipts across etc., and find it extremely unfriendly. I want to unsubscribe.”
Helpful Report
Posted 6 years ago
Hello Maria, Thank you for taking the time to leave your review. I am sorry to learn of the problems you have had, if you would kindly contact me at reviews@activitysuperstore.com and elaborate on these issues, I will gladly discuss these further with you. Kind regards Activity Superstore
Posted 6 years ago
Trevor Picken
Verified Buyer
“Arrived on time. Not opened fully as gift.”
Helpful Report
Posted 6 years ago
Robert Head
Verified Buyer
“Easy to order and at a reasonable price. Activity voucher was received quickly so all in all a great service.”
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Posted 6 years ago
Sajida Bandukwala
Verified Buyer
“I never received my voucher on time and when i asked for a refund i wasnt given one and they asked me to go through a long winded process to get a refund - which is against my customer rights.”
Helpful Report
Posted 6 years ago
Paul Davies
Verified Buyer
“So despite paying special delivery and receiving confirmation on Friday at 2:40pm which the email states orders after 3pm will be dispatched next working day - small print states next day deliver if before 11:30am so fine should have arrived by now still if it was dispatched next working day so my son didn’t get his gift yet for his 13th birthday which is today. So I paid extra for special delivery which didn’t arrive in time, still don’t have voucher no reply from my enquiry to customer services. The only thing I’ve received is an email asking for a review so unfortunately I can’t give a good review as my experience so far hasn’t been good and that’s before we go through trying to actually book him in for his experience.”
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Posted 6 years ago
Activity Superstore Ltd is rated 4.0 based on 973 reviews
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