Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.77

4.8 Rating 1,908 Reviews

96 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 1,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 23rd March 2024

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet used it but prompt delivery .Had to ring a few times very helpful staff”

Helpful Report

Posted 5 years ago

“We have used this service before and based on that experience we were very happy to use again when we decided to expand our use of the product on other windows. The product is also very good and instructions for installation are precise and easy to follow.”

Helpful Report

Posted 5 years ago

“Did the job”

Helpful Report

Posted 5 years ago

“The films are really easy to use, I followed their video on YouTube. Very happy with the result the film still lets light in but gives much greater privacy than frosted glass.”

Helpful Report

Posted 5 years ago

“Active Windows Films delivered our order really promptly, three day turn around. Great speed with good customer service. I would recommend Active Window Films.”

Helpful Report

Posted 5 years ago

“The film did what it said it would do. The online instructions were excellent.”

Helpful Report

Posted 6 years ago

“I was really nervous when I started to apply the frosting to the window, and very surprised by the result. Instructions with the window covering are adequate but the video was much more useful. Did scratch easy with the squeegee so make sure you cover the blade with a tissue.”

Helpful Report

Posted 6 years ago

“I have replaced net curtains with this product, great improvement.”

Helpful Report

Posted 6 years ago

“Speedy delivery. We followed the instructions really carefully, the film went on ok except for one area that would not stick.”

Helpful Report

Posted 6 years ago

“Really good technical support”

Helpful Report

Posted 6 years ago

“The goods arrived promptly. Well packaged to avoid damage. I plan to do 6 windows but so far have only done one. I started by watching a few youtube videos before I had a go myself. The film goes on really easily, is easy to reposition and then once you are ready, squeegee the moisture from the back and it sticks really well with no creases or bubbles. You can reposition it if you don't like it. Just peel it away from the window, wet the back again and try again. It was easy to cut. The only thing I did find difficult was that there was no grid pattern printed on the backing paper which would have made accurate cutting so much easier, but I'm looking forward to getting creative with the other 5 windows.”

Helpful Report

Posted 6 years ago

“Film product delivered in excellent packaging and in prefect condition. Cannot comment on Film application yet since the Film should not be applied in the present cold weather conditions (Mar 2018).”

Helpful Report

Posted 6 years ago

“I was initially a little disappointed because you sent me the wrong colour vinyl and after paying for next day delivery it was a disappointing waste of money as I have to wait another 2 days for the correct item to be delivered. However, Martha was very professional and apologetic and shipped a new delivery to me free of charge on quickest delivery possible. So, errors do happen and its how you deal with them that matters in my opinion and I cannot complain in this instance. The material and packaging are absolutely superb and although not cheap, you definitely get what you pay for. Had the error not have occurred I would for sure award 5 stars and will use AWF again should I need to.”

Helpful Report

Posted 6 years ago

“Nice product but please put the instructions on the outside of the film so you can read them before handling or unrolling.”

Helpful Report

Posted 6 years ago

“Good YouTube demo which helped show how to use the film.”

Helpful Report

Posted 6 years ago

“Easy to follow instructions, and a good product”

Helpful Report

Posted 6 years ago

“The films seem of good quality (to a lay person) and the price was great too. Fast delivery, great tutorial video on website. Unfortunately much harder to do than it looks! Took me over 4 hours to do mine! Also I found it much easier and neater to leave as little spare around the edges as possible”

Helpful Report

Posted 6 years ago

“Preparation is essential! First attempt at fixing film was unsuccessful as it kept curling back on itself, but once I’d got the hang of it, it worked a treat. Looks very stylish and very happy with final result.”

Helpful Report

Posted 6 years ago

“Good quality film with clear instructions for application.”

Helpful Report

Posted 6 years ago

“Good product Excellent instructions Prompt delivery Fiddly to fit”

Helpful Report

Posted 6 years ago

Window Films Direx Limited is rated 4.8 based on 1,908 reviews