Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,569 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while to reach me - but I think that was more down to the Post Office strikes than Ackerman. Book was in very good condition when it did arrive.”

Helpful Report

Posted 2 years ago

“Even though I bought a fairly cheap music bag the company were very helpful and efficient. They didn't have the black bag in stock and offered me another colour which I took.”

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Posted 2 years ago

“Delivery: package was open at one end and left behind bin, only discovered a day after knock on the door. Fortunatly all items present, but suggest you tape up packages and change your courier.”

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Posted 2 years ago

“Wow, this came cary quickly to my door. It's in excellent condition, I haven't used the CD yet but it looked OK.”

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Posted 2 years ago

“When the first glasses case was delivered it was damaged due to bad packaging but after a quick phone call, a new case was sent out to me. Overall the service was excellent, even with the hick-up. Nothing is too much trouble.”

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Posted 2 years ago

“Quick delivery and good quality”

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Posted 2 years ago

“The internet website does not allow you to enlarge the picture . The front cover of the taylor book has swopped between simple and melodic . I used the picture sent by the bass teacher of an old book as a guide but as I couldn't enlarge the picture I ended up ordering 'simple rather than melodic . My husband has just now ordered the 'melodic ' one from you last night but it means my son doesn't have the correct book for his lesson and I have a useless book . My fault for not getting my son with better eyesight to double check but an ability to enlarge the pictures on screen would help with correct ordering.”

Helpful Report

Posted 2 years ago

Hi Judith, Thank you for your review. I'm sorry you had some issues with the website. We don't always get great images sent through from the publishers. If you need to send back the unwanted book please feel free and we will refund. If you ever have any doubts regarding a piece of music we are always at the end of the phone for any queries. Kind regards

Posted 2 years ago

“Ordered Yamaha Trombone Slide Lubricant. Website said it could take up to 2 weeks as it was out of stick. Product arrived far quicker: in just a couple of days. Well packed. Thank you.”

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Posted 2 years ago

“They provided prompt service with the book arriving in a little over 7 days as they promised. Overall, I was quite satisfied and would definitely recommend them.”

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Posted 2 years ago

“Great product. Arrived in good time. Thanks so very much.”

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Posted 2 years ago

“Excellent service and a quick delivery”

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Posted 3 years ago

“Book was recommended by our piano teacher and it is really good. I like the ring bound element as the pages sit flat against the piano. The practise card are great too, lost a star as all the pink cards looked like they hadn’t been cut properly on the corner and rough and dirty.”

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Posted 3 years ago

“It took a little while to receive the music, but it was the correct book and exactly what I wanted.”

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Posted 3 years ago

“Friendly, knowledgeable staff, keen prices”

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Posted 3 years ago

“Excellent service. Delivered all 4 scores as agreed together even though 2 separate orders.”

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Posted 3 years ago

“Prompt delivery was good but the music was not what I expected. It said SATB but it was actually SSATTBB and I only have a quartet.”

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Posted 3 years ago

“Fast service”

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Posted 3 years ago

“Music arrived promptly, but no info on how to download the piano accomp and no CD. Have emailed to ask for assistance on this, but not reply to date.”

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Posted 3 years ago

“Good price and quick delivery. Just what I needed. Thanks”

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Posted 3 years ago

“The music was difficult to find elsewhere and I was pleased to find it, so much so that I re ordered. It came very promptly.”

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Posted 3 years ago

Ackerman Music is rated 4.9 based on 10,569 reviews