Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,569 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair price, quick delivery. Photostat format fairly well presented.”

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Posted 1 year ago

“Great to be able to find this, bit of a dodgy copy, some of the pages were stuck together at the top. Had to cut them apart with a knife.”

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Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

“Ackerman Music provided an excellent service giving me an opportunity to try out a trumpet, The Yamaha Bobby Shew, and then sourcing the version I wanted, within the time frame they gave me. 4 stars, would have been 5 with a cup of coffee and a little more interest in my purchase in store.”

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Posted 1 year ago

“Product (clarinet reed) does what it's required to do; prompt delivery.”

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Posted 1 year ago

“Delivery fast.”

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Posted 1 year ago

“Prompt delivery. Very pleased with our purchase.”

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Posted 1 year ago

“The books took a bit longer time to arrive”

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Posted 1 year ago

“Prompt online ordering service. Easy to use ordering system. Delivery left on doorstep in the rain without knocking, even though we were at home. Fortunately, we found it a little while later, so the rain had not reached the music. Like the eco friendly packaging, but needs some waterproof lining to avoid damage.”

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Posted 1 year ago

“I hadn't heard anything for a few days after my order so I was a bit concerned about its progress. I phoned Ackerman up and had a very helpful chat with one of the team - she had just set the instrument up and it was being sent. It arrived within a day or two and is fine so far. Looking forward to making use of the instrument!”

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Posted 1 year ago

“Speedy arrival, much faster than expected, though I'm disappointed in the postal service they used as it was left on the doorstep in the rain rather than with a neighbour.”

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Posted 1 year ago

“It was very easy to order online & when there was a query over the delivery address I received a telephone message. When I responded to this I spoke to a very friendly and chirpy lady who confirmed she had left the message & knew exactly why I was ringing”

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Posted 1 year ago

“Had an initial delay to my parcel arriving. However I was contacted by the company after they asked me to leave a review and they suggested how to trace the parcel and when this failed they immediately sent another parcel to me which arrived quickly and safely. Today I received an email from them asking me to amend my previous review which I am happy to do. Thank you.”

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Posted 1 year ago

Hello there, So sorry to hear your item hasn't arrived yet. We hadn't had any phone calls or emails querying the delay. I will email you directly to arrange a replacement. Kind regards

Posted 1 year ago

“Ackerman Music was recommended by our kids's music teacher. On Ackerman's website, we found the music book we wanted for our daughter. The ordering process was simple and easy. Delivered very quickly. I would like to visit Ackerman over Amazon next time.”

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Posted 1 year ago

“Excellent book very informative. However too complicated for my 7 year old Grandson I will keep it use bits from it for my Grandson and maybe learn something myself”

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Posted 1 year ago

“Very prompt efficient delivery; slightly expensive.”

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Posted 1 year ago

“I would have given 5, if I had not received the warning email, concerning problems with delivery, After I had placed the order! I think that warning should have been issued before, completing the order! As it happened, the music was delivered on time. This was a great relief, as I needed the music before I travelled. So bravo to Ackerman music for the prompt delivery of a very nice collection of early songs. I am very pleased with the book and CD.”

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Posted 1 year ago

“Super fast delivery, which was excellent! Unfortunately, the copy I received had a damaged cover, which wasn’t great and I believe should have been sold at a reduced price.”

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Posted 1 year ago

“Ordered a piano book my local bookshop couldn't source. Didn't want to use the big Am... . Ackerman claimed in stock (with caveats) but most had to source from abroad. Ordered out of a sense of curiousity and it dropped through letterbox two days later. Service 5 star but ordering I recall as slightly clunky from memory.”

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Posted 1 year ago

“Quick delivery but no tracking available.”

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Posted 1 year ago

Hello there, Thank you for your review. The tracking information would have been sent to the email you provided when you ordered. Kind regards

Posted 1 year ago

Ackerman Music is rated 4.9 based on 10,569 reviews