Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,569 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the quality and service of ackerman music.however I was disappointed with the courier service of my second order my first order only took less than 48 hours. My second order took 8 days.the second courier was Yodel Direct I certainly wouldn't recommend or use them myself, .”

Helpful Report

Posted 1 year ago

Hi Michael, Thanks so much for your review. I apologise that Yodel took so long. We occasionally use them for heavier or bulky items and they normally take around two to three days. If something ever takes a little longer please feel free to get in touch and we can chase them up. Thank you for your various orders over the last five or six years. We always appreciate our loyal customers. Kind regards

Posted 1 year ago

“Good book & excellent service as usual”

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Posted 1 year ago

“The trumpet BERP was delivered in a timely manner. I, however, had no way of knowing this as the package had been taken in by a neighbour having been left on the doorstep. I had asked for it to be left with a neighbour. The person aware of it was not asked to hold it, and another neighbour saw it, took it in and went on holiday. Anyway, I have it now, and it's delightful.”

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Posted 1 year ago

“All good. Reliable”

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Posted 1 year ago

“Great product and great price!”

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Posted 1 year ago

“This is perfect”

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Posted 2 years ago

“The light works. For a relatively expensive light it does not have as much reach as some cheaper models. The cable on the mains adapter is nice and long. The batteries supplied were flat. Had to replace them. Its not clear whether the adapter will actually charge rechargeable batteries. Its nice to have a case for the light.”

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Posted 2 years ago

“Prompt delivery but packaging was not very good, envelope was small and consequently sticky glue from envelope was on spine of book.”

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Posted 2 years ago

“Good service overall. I had a follow-up query which I sent by email, but have not had a reply.”

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Posted 2 years ago

“Thanks for your speedy response to my music book order. This publication is extremely useful, both providing appropriate jazz chords to enable improvisation and a score. David.”

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Posted 2 years ago

“They send what you order, promptly via the mail service.”

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Posted 2 years ago

“Very good selection of music for the online customer.”

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Posted 2 years ago

“Bought a music book online for my son. Arrived in time for his next lesson with his teacher, much quicker than the 7 days free delivery. The free delivery made it the go to option as other shops charged between £3-5 for delivery.”

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Posted 2 years ago

“Product arrived as promised. Service very prompt and ordering process was straightforward. The only negative was that it was advertised as + cd however when it arrived it was + digital download.”

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Posted 2 years ago

“The item I ordered was relatively expensive here but the service was exceptionally good!”

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Posted 2 years ago

“Effective”

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Posted 2 years ago

“Purchased two uke straps. Did not realize they came as a complete kit with strap pin buttons. Good service hampered by the Post Office. Mentioned your shop to other members of my classes.”

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Posted 2 years ago

“Ordered drumsticks for my lad - Wincent 7AXL. The description online mentioned 7A drumsticks, so ordered on the phone. After reassuring me Ackerman Music had them in stock, they were posted and I received them 3 working days later. Thank you for a good service.”

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Posted 2 years ago

“Efficient, prompt delivery.”

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Posted 2 years ago

“I was very pleased with my purchase from you, it was easy to order, arrived quickly and my grandson will enjoy playing the piano pieces. Thank you.”

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Posted 2 years ago

Ackerman Music is rated 4.9 based on 10,569 reviews